Many customers highlight fast delivery, good sale prices, and protein products that taste great. A recurring theme is items arriving out of date or damaged. Several buyers say parcels never turned up and refund or replacement requests were left unresolved. When customers ask for help, many report poor communication.
Examples from available reviews (May 2022 – Mar 2026).
Bought sale items at great prices and received quick delivery.
“they were a great price.”
Banana-flavoured product tasted good and delivered within three days.
“Quick delivery within 3 days 👍”
They sold nearly expired protein bars and refused a refund.
“They sell close to expire date products.”
No product received, no refund, and no response to multiple emails.
“No protein powder, no refund, no response to 6 emails..”
Many reviewers mention quick dispatch and parcels arriving as expected. A large group describe orders that never arrived, incomplete deliveries, or paid items missing. Several say these fulfilment problems still were not fixed after they tried to get in touch.
Many customers say sale prices, discounts, and bundle deals offer strong value. Some note the usual prices are higher and they wait for promotions before buying. High-rated reviews regularly mention good value.
Several reviewers find the website easy to navigate with a straightforward checkout. A small number mention site changes that caused delivery or premium membership details to be lost. Most positive remarks focus on simple ordering and secure packaging on arrival.
Many customers like the taste and mixability of the protein powders and bars. A clear set of complaints describe out-of-date products, tubs arriving damaged with lids off, and powder spilled during transit. One review flags ingredient listings that did not match what they expected.
Some reviewers report helpful staff who respond quickly and sort issues out. Many others describe emails going unanswered, web chat not working, messages bouncing back, and calls not returned. Several complain that refunds or replacements were neither communicated nor provided.
Reviews split between repeat customers who describe reliable delivery, good packaging, and products they value, and shoppers who ran into fulfilment mistakes and weak follow-up. Negative experiences often focus on missing or late orders and little support. Overall, the reviews show both ongoing positive buying and recurring service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: March 2026
Warrior protein bars delivered on time and taste delicious.
“the warrior protein bars are the best I've tasted.”
Bought sale items at great prices and received quick delivery.
“they were a great price.”
Good supplements, great pricing and super-fast delivery.
“Good supplements, great pricing, super fast delivery”
Protein mixes well; occasional lid issues caused spillage.
“Very good protein. Mixes well with milk and water”
Reviewer reports the protein shake was great.
“Great protein shake”
Reviewer states the product is good quality.
“Good Quality”
Reviewer is very pleased with their purchase.
“Very pleased”
Reviewer states the company was doing well previously.
“This company was doing well”
Protein bars were almost a year out of date and uneatable.
“I expected the protein bars to be out 9f date date”
Good quality products, fast delivery, and helpful for protein targets.
“Good quality product, fast delivery, well packaged, and great prices too!”
Good service but high prices lead to waiting for offers.
“5* service, 4* prices.”
Great product and price with quick delivery and discounts.
“Great product, great price, Amazing discounts,all with quick delivery”
Very good product with fast delivery.
“very good. fast delivery 10/10”
Longtime user; products and delivery have consistently been on point.
“I've been using BBW for many years; the products and their delivery have always been on point.”
Protein was almost tasteless when mixed; delivery was fast.
“When diluted with the recommended amount of water it's almost tasteless.”
Banana-flavoured product tasted good and delivered within three days.
“Quick delivery within 3 days 👍”
Excellent service with consistently good quality and value over years.
“Excellent service Always good quality goods and good value”
Prompt service with excellent product quality and pricing.
“Good, prompt service, excellent product and price.”
Arrivals are timely and deals are good; no issues reported.
“Fantastic company and great deals arrives when it says iv never any issue With this company”
Consistently great prices and fast delivery; never disappointed.
“Always great prices and fast delivery! Never disappointed.”
They sold nearly expired protein bars and refused a refund.
“They sell close to expire date products.”
Excellent products with fast delivery and first-class service.
“The products are excellent with fast reliable delivery”
Issue was sorted out straight away by customer service.
“Amazing customer service from Tom”
Received out-of-date bars and customer contact channels failed.
“Order arrived &bars were out of date.”
Order refunded without notification and the email bounced back.
“my email was returned to sender.”
Found the banana protein disgusting compared to other flavours.
“Ordered the Banana Protein 4KG which in my opinion was disgusting.”
Parcel went missing and customer service provided no help.
“My parcel goes missing.”
Orders via EVRi didn't arrive and customer service was absent.
“Scan company orders never turn up via EVRi”
No stock available and web chat couldn't answer stock queries.
“They have no stock.”
Multiple delivery and fulfilment errors with poor resolution offered.
“with an out of date protein bar included.”
Paid parcel hasn't arrived and company gave no refund or communication.
“Parcel of £53 still has not turned up.”
Paid next-day delivery but order didn't arrive and support was unhelpful.
“It is now Friday and I am still waiting for the order.”
Two tubs arrived with lids off and protein powder spilled everywhere.
“there was protein powder everywhere.”
Received out-of-date products and couldn't get any response.
“Out of date produce sent.”
Protein bars delivered out of date and company ignored contact attempts.
“One box out of date by two months”
Product ingredients and amino acid claims appear misleading compared with label.
“There is no mention whatsoever of Whey Protein Concentrate or Micellar Casein”
Order never arrived and the company ignored contact attempts.
“Order never arrived, contacted company and have just been ignored.”
Many paid items were missing and customer contact methods failed.
“half the items I paid for were missing from the parcel.”
Account deleted after purchase and email/chat support didn't work.
“My account was deleted after I purchased the annual delivery subscription.”
Longtime customer but multiple contact channels now fail and get ignored.
“Web chat doesn’t work, ignored.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bodybuilding Warehouse is an online store focused on sports nutrition and gym supplements. It sells protein powders and bars, amino acids, creatine, vitamins, and training accessories. Product pages usually show ingredient lists and nutrition details to help customers choose. The store offers standard and express delivery, account-based order tracking, and seasonal sale promotions.