Many customers report late or missing deliveries, wrong items, and refunds that are slow or disputed. Several reviews question product labelling and say the contents do not match what was claimed. Fewer customers mention fast delivery and satisfactory service. Complaints also repeatedly point to poor communication about offers and ingredient details.
Examples from available reviews (Sep 2025 – Mar 2026).
Order never arrived and customer service provided vague responses.
“STILL haven’t received my order.”
Product was much cheaper and arrived the next day as chosen.
“literally came next day delivery”
Product arrived relabelled, raising safety and authenticity concerns.
“label stuck over the original one.”
Misleading ingredient information caused allergic risk and a lengthy refund.
“Don’t list ingredients on their product pages”
Service feedback often mentions shipping issues and fulfilment mistakes. Several reviewers describe receiving the wrong items, losing packages, delayed dispatch, or billing errors. A smaller number report on-time delivery and good interactions with service staff.
Some customers say they were charged for the wrong quantities or extra bottles and then struggled to get a refund. When delivered items do not match the product description, value feels poor. A few reviews point to lower prices and acceptable value when delivery arrived quickly.
Many reviewers describe a difficult post-purchase experience, with no shipping updates, account login issues, and follow-ups that go unanswered. Others report quick delivery and orders that arrived well packaged. Overall, the reviews split clearly between frustrating and smooth buying experiences.
Complaints include wrong item counts, relabelled packaging, and products that do not align with the advertised nutrition claims. Multiple reviews repeat these concerns about quality and authenticity. Positive notes about product condition on arrival appear only occasionally.
Several reviewers mention misleading offers, missing ingredient details, and support messages that conflict with each other. Customers also describe long refund timelines and refusals when they raise concerns about product contents. A minority praise communication as helpful or responsive.
Reviews show a sharp contrast between accounts of fast, dependable service and frequent reports of fulfilment, labelling, and communication problems. Service and quality complaints stand out across many entries. Positive experiences appear, but less often.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Quotes shortened · As of: March 2026
Received different probiotics and customer service disputed the mistake.
“Bought some probiotics, got sent some different ones”
Company charged for six bottles and delayed refund processing.
“was charged 239 dollars for 6 bottles.”
Order never arrived and customer service provided vague responses.
“STILL haven’t received my order.”
Product contained only 16 chewables instead of advertised 30.
“only 16 chewable instead of 30!!”
Product arrived relabelled, raising safety and authenticity concerns.
“label stuck over the original one.”
Delivery delayed nearly two weeks and customer service was dishonest.
“Nearly 2 weeks for delivery!”
Received wrong items and customer service was unresponsive and slow.
“Received the wrong items”
Order arrived well packaged within a few days with great service.
“Great service.”
Package was lost and company refused to replace it, offering only a refund.
“They acknowledged the package was lost but refused to send me a replacement.”
Product tasted sweet despite 0g sugar claim and refund was refused after queries.
“advertised as having 0g sugar, but it was disgustingly sweet.”
Reviewer reported great service overall.
“Great service”
Impossible to contact them and deliveries take months.
“You can never get hold of them”
Order delayed due to alleged warehouse issues and no dispatch occurred.
“there is an issue with our warehouse!”
Product was much cheaper and arrived the next day as chosen.
“literally came next day delivery”
Orders arrived on time in excellent condition, but product is now out of stock.
“My orders were always delivered on time and in excelent condition.”
Order arrived in about three days and repeat order placed.
“Received my order in about 3 days”
Order never shipped and follow-ups received no response.
“I haven’t even had an email to say it’s been shipped.”
Order undelivered, no response and account login failing.
“No update. No response and No items.”
Offers were misleading and customer service was unhelpful.
“They misleading in the offers provided”
Misleading ingredient information caused allergic risk and a lengthy refund.
“Don’t list ingredients on their product pages”
Customer service denied maltodextrin, but received products containing it.
“there is no maltodextrin in this product”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Every Health runs an online store that sells dietary supplements and wellness products directly to consumers. Customers order through the company’s e-commerce website and can choose shipping options. The site takes common payment methods and includes an online account area for tracking orders. Every Health publishes product pages with descriptions and completes purchases through its web checkout.