Reviews Analysed
22
We Collect & Analyse Reviews
BoilerJuice
Experiences & Reviews
BoilerJuice is an online UK platform specialising in domestic heating oil, fuel additives and related delivery services. The site provides product listings, online ordering and delivery scheduling for household heating needs. Customers commonly consult BoilerJuice to compare prices, arrange next‑day or scheduled deliveries and buy treatment products for oil tanks. This context helps people searching reviews to focus on service, delivery and product performance when evaluating the company.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
22d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers report prompt delivery, polite staff and reliable order fulfilment; only one review raises sustained service problems.
Share
Strong
27%
💰
Value for money
Many customers note competitive pricing, reasonable quotes or the lowest local prices for oil and additives, with no broad complaints about cost.
Share
Strong
12%
⚡
User experience
Users commonly describe easy online ordering, a clear website and simple payment or payment‑plan options; one reviewer struggled with a required dip test.
Share
Strong
17%
🔧
Product quality
Feedback on products is limited: several buyers praise additive quality and effect, while one report flags a faulty remote monitor and related issues.
Share
Mixed
4%
📞
Communication
Customers frequently mention helpful customer support, delivery notifications and prompt refunds; a single reviewer reports recurring problems chasing refunds.
Share
Strong
21%
⭐
Overall experience
Most reviewers express satisfaction, repeat use or intent to reorder; a small minority report unresolved technical or billing concerns.
Share
Strong
19%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 22 verified reviews (November 2021 – October 2025).
Good buy
"Hello! I bought a vanilla flavoured additive for my home heating boiler from BoilerJuice.com last week. The quality was very good. I specifically liked the fragrance that was emitted while using the product. Since this was my first purchase of a product of this kind, i wanted clear information and instructions. The customer care helped to a great extent. Another thing i liked about them was their website. Its crisp and covers points that a customer like me would want to know. I am keeping these people in mind for my future needs. I think they are doing a great job! "
Tarina
Collected.reviews
Dec 01, 2021
Featured for: mentions product quality and customer care
BoilerMax heating oil additives
"Last winter I noticed that my oil was freezing and some sludge was building up. At first i was worried, did not know what to do and di turned to google. As I searched for solutions, I bumped into Boiler Juice.com. I had not heard about oil additives and I spent some time reading through after which I contacted their customer support. I raised my concern and the salesperson was so patient and polite. She encouraged me to use the BoilerMax additives on my oil tank. The prices were reasonable and the process was seamless. One week later, I had the products. There were some delays but I was happy I finally got exactly what I ordered for and my oil was safe. Since I started using them, the difference is noticeable. I’m glad I discovered your site."
Millie Carter
Collected.reviews
Nov 30, 2021
Featured for: shows product fix, pricing and delays
There's a few things..........
"For a start................ 1. The monitor rarely works and I have since been informed that the shutdown of 2G networks means a further monitor would..."
Lee Calladine
External Source
Oct 02, 2025
Featured for: detailed negative issues: monitor, refunds
Very quick delivery notified me when it…
"Very quick delivery notified me when it was about to arrive..."
Mrs Appleton
External Source
Oct 02, 2025
Featured for: fast delivery, notification and price
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 22 reviews
All Customer Reviews
Sources: External Source (20) · Collected.reviews (2) · Quotes shortened · As of: October 2025
B
Brian Cook
External Source
Oct 02, 2025
Ordering was very easy
Ordering was very easy. Good communication...
a
annie silver
External Source
Oct 02, 2025
Brilliant service.
Brilliant service. Best pr...
I
Ian
External Source
Oct 02, 2025
Easy to order online and provided a…
Easy to order online and provided a quick and reasonable quote. Delivery came sooner than expected. This tim...
C
Customer
External Source
Oct 02, 2025
Came promptly and on time.
...
b
brian walker
External Source
Oct 02, 2025
simple ordering,
...
M
Mrs Appleton
External Source
Oct 02, 2025
Very quick delivery notified me when it…
Very quick delivery notified me when it was about to arrive...
P
Patricia Wooldridge
External Source
Oct 02, 2025
Delivered on time and day specified
Delivered on time...
G
Greg
External Source
Oct 02, 2025
Great service, good price
Delivery was 1 day early, crucially the price wa...
L
Lee Calladine
External Source
Oct 02, 2025
There's a few things..........
For a start................ 1. The monitor rarely works and I have since been informed that the shutdown of 2G networks means a further monitor would...
I
Ivor Truman
External Source
Oct 02, 2025
Good service from ordering and delivery
Good service from o...
B
Brian Shaw
External Source
Oct 02, 2025
The delivery was carried out as per my…
The delivery was carried out as per m...
K
Keith Arkle
External Source
Oct 02, 2025
Easy,Prompt and Efficient
Easy to use website. Efficient ordering.Prompt delivery and als...
M
MRS J DENTON
External Source
Oct 02, 2025
Price and efficiency second to none.
Price and efficien...
S
Stuart Riley
External Source
Oct 02, 2025
Polite efficient easy ordering
Polite efficien...
K
Keith Matthews
External Source
Oct 02, 2025
Outstanding!
Very competitive, great customer service an...
J
Jeffrey Thomas
External Source
Oct 02, 2025
It’s easy to order and the price is…
It’s easy to order and the price is competiti...
D
Dave
External Source
Oct 02, 2025
Prompt and clean delivery
...
M
Mr Howard Pitfield
External Source
Oct 02, 2025
Easy payment plan
Easy payment plan. Easy ordering an...
S
Susan Steel.
External Source
Oct 02, 2025
The ordering process was simple
The ordering process was simple, the price was very good an...
S
Shirley
External Source
Oct 02, 2025
I have used Boilerjuice for many years…
I have used Boilerjuice for many years and hav...
Conclusion
Reviewers most often report straightforward online ordering, competitive prices and timely delivery from BoilerJuice. Additives purchased through the site are typically described as effective and of good quality. A small number of reviews raise concerns about connected‑monitor functionality and difficulties obtaining refunds, so check hardware requirements and the refund policy before purchase. For consumers researching BoilerJuice, compare quoted prices and delivery windows, read the product instructions for any monitoring equipment, and confirm the company’s refund and notification procedures in advance.