Reviews Analysed
21
We Collect & Analyse Reviews
Heatable
Experiences & Reviews
Heatable is a UK installer of domestic heating and energy systems, operating in boiler replacements and renewable energy installations. This summary aggregates verified customer reviews so consumers can assess Heatable’s installation workmanship, pricing clarity and post‑installation support.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
30d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Most reviews report punctual, efficient engineers and tidy installations; a small number note late deliveries or missed appointments.
Share
Strong
23%
💰
Value for money
Many customers cite clear pricing, competitive quotes and finance options; a few reviewers reported unexpected costs or dissatisfaction after delays.
Share
Strong
11%
⚡
User experience
Customers frequently describe quick, straightforward booking and installation with helpful engineers; a minority experienced delays or follow‑up problems.
Share
Strong
23%
🔧
Product quality
Several reviewers praise the installed equipment and workmanship; a small number raised concerns about specific components and control compatibility.
Share
Strong
7%
📞
Communication
Most reviewers report clear pre‑booking information and helpful on‑site explanations; isolated reviews describe poor post‑payment follow‑up or no updates.
Share
Strong
17%
⭐
Overall experience
Overall impressions are largely positive about price, installation and staff; a few reviews describe unresolved issues, missed installs or significant delays.
Share
Strong
19%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Absolutely disgraceful service — AVOID AT ALL COSTS!
"Heatable.co.uk is nothing but a scam wrapped in a pretty website. I booked with Heatable based on their promise of next day installation - a complete..."
Mani Loganathan
Trustpilot
Sep 30, 2025
Featured for: Missed installation and no updates
Great Booking And Installation Experience!
"We asked A LOT of questions pre booking with Heatable. I have never been made to feel more at ease by a company before. They beat our new boiler quote..."
Steven
Trustpilot
Sep 30, 2025
Featured for: Large saving and smooth installation
Good, but not boilerplus...
"Overall, I was very happy with the experience from the installers. They were tidy and prompt with no issues from the go and even helped me out with so..."
customer
Trustpilot
Sep 30, 2025
Featured for: Raises product compatibility and compliance concern
Heatable and the company Biotech…
"Heatable and the company Biotech Renewables have been very professional throughout our planning and installation and then with support answering quest..."
Samantha Thornton
Trustpilot
Sep 30, 2025
Featured for: Detailed positive on quality and communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
G
George Pearson
trustpilot.com
Sep 30, 2025
The young man who came was polite and…
The young man who came was polite and cheerful and worked as ha...
T
Toya
trustpilot.com
Sep 30, 2025
Fantastic service
Communication, availability w...
S
Samuel
trustpilot.com
Sep 30, 2025
Would recommend
Good price. Easy pro...
S
Steven
trustpilot.com
Sep 30, 2025
Great Booking And Installation Experience!
We asked A LOT of questions pre booking with Heatable. I have never been made to feel more at ease by a company before. They beat our new boiler quote...
D
Daniel
trustpilot.com
Sep 30, 2025
We needed a new boiler as ours had…
We needed a new boiler as ours had packed up. The price we were quoted from Heatable was the best one we got. I was a little bit apprehensive though a...
c
customer
trustpilot.com
Sep 30, 2025
Good, but not boilerplus...
Overall, I was very happy with the experience from the installers. They were tidy and prompt with no issues from the go and even helped me out with so...
H
Hannah
trustpilot.com
Sep 30, 2025
New boiler
There was good communication prior to the boiler being installed. The engineer arrived on time and did all the work quickly. He...
L
Leo Tripney
trustpilot.com
Sep 30, 2025
Quick and efficient in a tight space
Quick and efficient in a tight space . My boi...
J
James Ben
trustpilot.com
Sep 30, 2025
Fantastic from start to finish
Fantastic from start to finish, great communication and very...
P
Peter Halliday
trustpilot.com
Sep 30, 2025
Sigenergy battery system with Solar
From the first email to the completion of the install and the set up of the application, nothing was to much...
M
Mrs Leslie
trustpilot.com
Sep 30, 2025
Fabulous!
From the very 1st phone call everyone was so helpful and friendly. G...
D
Daniel
trustpilot.com
Sep 30, 2025
Great service
Took about 5 hours for a combi boiler swap. Nice chap left...
J
Jo Hirst
trustpilot.com
Sep 30, 2025
EXCELLENT COMMUNICATION FROM START TO FINISH
EXCELLENT COMMUNICATION FROM START TO FINISH. VERY PERSONABLE GUYS THAT FITTED THE BOILER. TOOK THE OLD ONE AWAY, SET UP THE HIVE, FRIENDLY SERVICE WI...
S
Samantha Thornton
trustpilot.com
Sep 30, 2025
Heatable and the company Biotech…
Heatable and the company Biotech Renewables have been very professional throughout our planning and installation and then with support answering quest...
M
Mani Loganathan
trustpilot.com
Sep 30, 2025
Absolutely disgraceful service — AVOID AT ALL COSTS!
Heatable.co.uk is nothing but a scam wrapped in a pretty website. I booked with Heatable based on their promise of next day installation - a complete...
v
vicky Parrish (vickymarie70)
trustpilot.com
Sep 30, 2025
Gave a very impressive competitive…
Gave a very impressive competitive quote. T...
E
Ed
trustpilot.com
Sep 30, 2025
The price was clear from the start
The price was clear from the start, the work was carried out by professi...
M
Mr Nassir baishe
trustpilot.com
Sep 30, 2025
Everything was easier and quicker
Everything was e...
B
BC
trustpilot.com
Sep 30, 2025
New boiler at reasonable price!
Bought a new boiler from Heatable. The engineer was efficient, tidy and kind throughout. The price was reasonable and more importantly they offered 4...
J
Jonathan
trustpilot.com
Sep 30, 2025
High quality next day install
Quick, seamless installation by highly skilled professionals. Ordered boiler and it was installed n...
Conclusion
Reviews show frequent praise for Heatable’s installation teams, clear pricing and rapid turnaround on many jobs. Multiple customers highlight helpful, tidy engineers and straightforward booking. However, a small number of reviews report serious failures in scheduling or follow‑up, including at least one case of a promised install that did not occur. Some customers raised product‑specific concerns (for example thermostat compatibility and Boiler Plus implications) that affected later upgrades. Prospective customers should weigh common strengths—fast installs, clear quotes and communicative engineers—against occasional reports of delays and check specific component compatibility before purchase.