Customers often mention fast delivery and competitive prices. Many say ordering is straightforward and items arrive working and undamaged. A clear set of complaints focuses on weak communication, refused return postage, and missing or incorrect deliveries.
Examples from available reviews (Jan 2013 – Mar 2026).
Great price with super quick delivery.
“Great price and super quick delivery.”
Arrived on time, in good condition and working well.
“arrived on time in good condition and all works well so far”
Company refused to pay return postage, disputing a faulty transformer.
“Then claimed it wasn't faulty as an excuse to not pay return postage costs.”
Product sparked and company showed poor communication and follow-up.
“their communication is non existent, they have a completely laissez-faire attitude”
Many reviews praise fast and next-day delivery, shaping a strong positive view. Others describe delays, missing deliveries, and poor courier performance, which clashes with the frequent comments about speed.
Reviews repeatedly point to competitive pricing and good deals as a key positive. Sustainability or eco credentials come up only a few times and do not drive most of these comments.
Many customers describe a simple ordering process and an easy checkout. This usability feedback stays consistent and often appears with notes about clear navigation and quick processing.
Many reviewers say items arrive in good condition and work as expected, supporting a solid view of quality. Another set of reviews flags faults, damage, and short bulb life, appearing often enough to form a distinct negative cluster.
Complaints repeatedly mention poor after-sales communication, disputed faults, and refusal to cover return postage. A smaller group reports straightforward refunds or free replacements, but these outcomes appear less often than the communication complaints.
Many high ratings focus on speed, price, and an easy purchase. Low-rating accounts cite returns, wrong items, and non-delivery, creating a clear split between very positive experiences and serious failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviewcentre (8) · Reviews (3) · Reviews (1) · Quotes shortened · As of: March 2026
Easy purchase, on-time delivery and satisfactory value; will return.
“Great experience - ease of purchase, delivery on time, product as expected at what I consider to be decent value.”
Order not delivered and no information provided.
“Been over a week and still no delivery, info, anything.”
Great price with super quick delivery.
“Great price and super quick delivery.”
Good price and next-day delivery; five stars given.
“Great price on bathroom extractor fan and delivered on next day service. 5 stars all round.”
Excellent service and competitive price.
“Excellent service and price”
Promised next-day delivery took five days, wasting time.
“delivery terrible, confirmed before buying it would be next day and took 5.”
Prompt next-day delivery and trouble-free transaction.
“Excellent service, prompt next day delivery, trouble free transaction.”
Arrived on time, in good condition and working well.
“arrived on time in good condition and all works well so far”
Item arrived very quickly; not yet installed.
“Arrived very quickly. I haven't installed it yet”
Quality product with quick delivery.
“Quality product and quick delivery. Thank you”
Very quick delivery and an easy purchasing process.
“Very quick delivery and easy process.”
Received wrong model; company declined to refund difference.
“no interest in investigating how the wrong item was sent.”
Goods arrived on time and were competitively priced.
“Goods arrived on time. competitively priced as product was replacement for existing unit.”
Reviewer thanks company for great product and service.
“Great product and service many thanks”
First purchase had good price and free next-day delivery.
“The Manrose extractor fan was delivered the next day”
Reviewer reports they have not received their order.
“I have not received my order!”
Ordered at 5pm and delivered by noon the next day.
“Ordered 5.00pm one day and delivered by noon the next day.”
Good price with very fast delivery.
“Good price and really fast delivery”
Ordering was very easy; parts arrived in perfect condition.
“Very easy order process, parts arrived in perfect condition and were very competitively priced.”
Order couldn't be fulfilled but company offered a full refund.
“Although they did not complete my order and had no items in stock to re send, they offered a full refund.”
Towel rail arrived dented and thermostat casing slightly damaged.
“noticed a few dents and that the thermostat casing was slightly damaged.”
Product works well but fell under reviewer expectations.
“Working well, under my expectations.”
Reviewer reports great service and satisfaction.
“Great service”
Super-fast delivery and item as expected despite packaging.
“Super fast delivery.”
Company provided fast delivery and lower prices, highly recommended.
“Fantastic service from a company that can provide me with fast delivery”
Easy-to-navigate site, good prices and prompt free delivery.
“Easy to navigate site & very easy to order.”
Product was fair-priced and delivered promptly.
“Good product at fair price and a prompt delivery”
Reviewer reports very good service overall.
“very good service”
Consistently great service, product quality and delivery.
“Always great service from Big On Electrics.”
Next-day delivery with no problems; reviewer will return.
“Excellent, next day delivery, no problems”
Goods delivered the following day; reviewer pleased.
“delivered the following day. Excellent”
Great service; reviewer will shop again.
“Great service. Will shop again!”
Excellent service with quick delivery.
“Excellent service. Quick delivery”
Fast delivery and correct item; reviewer will reuse firm.
“Speed of delivery and correct item will use firm again”
Good price with fast free delivery.
“Great price. Fast free delivery.”
Good price and next-day delivery.
“Good price and next day delivery”
Service was fast and efficient; product high quality.
“Fast and efficient service. High quality product.”
Product is described as perfect and good quality.
“Perfect good quality”
Order cancelled and refunded quickly, but courier service poor.
“Evri were just rubbish.”
Dehumidifier dispatched and delivered timely; pricing competitive.
“it arrived on the next working day, nevertheless.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Energy Bulbs is a UK-based online retailer that sells lighting and electrical products. The catalogue typically includes LED bulbs, fittings, control gear, and related accessories, with details such as lumens, wattage, and fitting type. The site provides product datasheets and technical information to help with choosing and installing items. Energy Bulbs runs an online store for retail and trade customers and accepts common UK payment methods.