Moonpig
Finding a greeting card for someone you care about may be simple enough. However, finding the right greeting card from a reputable company that values celebrating life’s moments may be challenging. This is why it can be useful to look at the reviews of a company. Any customer review will give you insight into a company based on the experiences of previous customers. Furthermore, looking at multiple reviews will give you a more comprehensive understanding of how the company runs.
About Moonpig
Moonpig was founded by UK businessman Nick Jenkins and specialised in the online sale of personalised and ready-made greeting cards, flowers and gifts. Jenkins originally launched Moonpig in June 2000, at the end of the dot-com bubble, and by 2007 it was the UK’s leading greeting card company. Moonpig, headquartered in London, operates online and boasts easy-to-use technology to help you find the perfect card or gift. They aim to make it as simple and easy as possible for customers to buy greeting cards and gifts for people through the use of the company’s website or the mobile app.
Products and Services Offered by Moonpig
Moonpig has three main categories of products - cards, flowers, and gifts. Regarding cards, you can buy cards for a variety of occasions, such as birthdays, sympathy, pregnancy, weddings, graduation, and many more. The website allows you to sort these cards by theme, format, occasion, and sentiment. Furthermore, the website allows you to design your own card. Similar to cards, flowers and gifts can be sorted by occasion, popularity, price, and recipient. Moonpig stocks a variety of types of flowers, living plants, gifts, chocolates, and drinks from popular brands.
Additional Products and Services Offered by Moonpig
Moonpig offers a service which allows customers to personalise their cards and gifts - you can design and personalise your own card, design a mug, or design a wrapper for a gift such as alcohol or chocolate. Regarding delivery, shipping will cost between 95p and £3.99 depending on what you buy from the store and will take 1 - 3 days to arrive. They accept major credit card providers, Android Pay, Apple Pay, and PayPal. If you have any queries or issues, check out Moonpig’s Frequently Asked Questions (FAQs) on their website. Alternatively, you can contact them using the following email and social media platforms:
Email: help@moonpig.com
Instagram: moonpig
Twitter: moonpiguk
Complaints, Compliments, and Tips for Moonpig
Have you ever bought from Moonpig before? Was their delivery timeous? Or did they deliver your item after the recipient’s special day? Share your experience with Moonpig by leaving a customer review on the website. How about their personalisation tools on their website? Were they easy to use, and did you personalise your gift or card the way you wanted to? By giving feedback through a review, you are helping potential customers understand more about who they are doing business with. In addition, you are helping Moonpig realise what they got right and what they can improve on.
10 Back Hill
EC1R 5EN London
Emely Sipes
15-10-2022A positive review for Moonpig's international services
Moonpig is an exceptional online store that allows users to order personalized cards, gifts, and flowers internationally. I recently purchased a card on their website and was thrilled with my experience.
The website is incredibly user-friendly, making it easy for me to search through thousands of cards to find the perfect one. I appreciated the option to filter my search results by occasion and recipient as it saved me time browsing through unnecessary options. Additionally, Moonpig's international delivery service makes sending personalized greetings possible even when friends or family are living abroad.
One standout feature that impressed me was their attention to detail in packaging and shipping out orders promptly. My card arrived within just a few days in excellent condition after selecting the country where I wanted it delievered.
Overall, Moonpig has exceeded my expectations with its wide selection of customizable products, prompt delivery times across borders ,and incredible customer support team who have assisted my inquiries quickly while ensuring a smooth transaction.