Reviews show Moonpig is generally easy to use with clear customisation features and a wide selection of cards. Multiple customers note quick delivery and satisfactory product quality, with recipients reporting they were pleased. A small number of reviewers raised concerns about postage costs. There is one clear report of an undelivered order and one report of helpful customer support; this indicates generally reliable fulfilment but occasional problems. Prospective buyers should consider delivery costs and add tracking or order confirmation if timely delivery is critical.
Examples from available reviews (Oct 2022 – Feb 2026).
Had a smooth international ordering experience with prompt delivery.
“My card arrived within just a few days in excellent condition”
Order had not been delivered; reviewer asks where it is.
“Hasn't been delivered. Where is it?”
Found the process easy and considered it great value.
“great value.”
Always delighted with cards and gifts; recipients were delighted.
“delighted with the cards and gifts I have ordered”
Most reviewers praise fast, reliable delivery and prompt service; one review reports a missing delivery, indicating occasional failures.
Few reviews mention price: one praises good value, another criticises high postage costs for cards.
Many reviewers describe a straightforward, user‑friendly website and easy customisation tools that simplify creating personalised cards.
Several reviewers report good card quality, attractive designs and that recipients were pleased with what they received.
Mentions of communication are limited: one notes helpful customer support, another implies poor updates around a missing order.
Most reviewers express overall satisfaction, citing ease of ordering, speed and selection; isolated negative delivery experience exists.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Moonpig is an exceptional online store that allows users to order personalized cards, gifts, and flowers internationally. I recently purchased a card on their website and was thrilled with my experience.
The website is incredibly user-friendly, making it easy for me to search through thousands of cards to find the perfect one. I appreciated the option to filter my search results by occasion and recipient as it saved me time browsing through unnecessary options. Additionally, Moonpig's international delivery service makes sending personalized greetings possible even when friends or family are living abroad.
One standout feature that impressed me was their attention to detail in packaging and shipping out orders promptly. My card arrived within just a few days in excellent condition after selecting the country where I wanted it delievered.
Overall, Moonpig has exceeded my expectations with its wide selection of customizable products, prompt delivery times across borders ,and incredible customer support team who have assisted my inquiries quickly while ensuring a smooth transaction.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Moonpig is a UK-based online retailer specialising in personalised greeting cards, gifts and e‑cards. The service provides a web and mobile experience for customizing cards with photos and messages, plus options for gifts and flower add‑ons. It operates to deliver physical and electronic items to domestic and international addresses, and is commonly used for occasion-based purchases such as birthdays and anniversaries.