Skip to content
We Collect & Analyse Reviews

UKSoccerShop
Experiences & Reviews

UKSoccerShop is a UK-based online retailer specialising in football shirts, kits and related fan merchandise. Consumers researching the shop commonly look for information on delivery, returns, product authenticity and customer service performance.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 62%
Latest Review 15d
Overall Rating
3.5

Our Analysis

🎯

Service quality

Customers praise fast delivery and helpful staff, but many report missed or delayed deliveries, cancellations and slow or absent refunds.

Share
23%
Mixed
💰

Value for money

Some reviewers describe affordable prices and good deals; a significant group reports poor value due to low-quality items or payments without refunds.

Share
13%
Weak

User experience

Ordering is straightforward for some buyers, yet others cite manual refund processes, size mismatches and unclear shipping updates.

Share
7%
Weak
🔧

Product quality

Many customers report authentic-feeling, well-made shirts; several reviewers report faults such as printing/lettering failures or poor fabric quality.

Share
19%
Mixed
📞

Communication

A minority praise regular updates and helpful replies, while a larger number describe terse, delayed or absent responses and unclear returns guidance.

Share
12%
Weak

Overall experience

Reviews vary widely: numerous positive experiences with quick delivery and good products, alongside many reports of non-delivery, refunds issues and faults.

Share
27%
Mixed

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

O
Oriane Oder
trustpilot.com Sep 30, 2025

Fast delivery

Fast delivery, good quality product, the personalisation is great. I expected...

C
Ciara Murphy
trustpilot.com Sep 30, 2025

Please do not use - scammers!

Please do not use this company - they are scammers: I ordered my husband a football shirt and paid for express delivery. The money - circa £80 - was t...

C
CHRIS COMPEGGIE
trustpilot.com Sep 30, 2025

Great Experience

Fast Delivery. Easy ordering. Quality product. This was a gift a...

U
Unaided Spartan
trustpilot.com Sep 30, 2025

Helpful staff

...

C
Claire Lane
trustpilot.com Sep 30, 2025

Poor quality, appalling customer service.

I ordered a Bellingham Real Madrid kit for my 8 year old son as a gift. The kit was worn once and washed as per the instructions. I was horrified that...

A
Abbaad Mehmood
trustpilot.com Sep 30, 2025

Amazing service

...

J
Jeroen Bagerman
trustpilot.com Sep 30, 2025

Fake

Tshirt wrong size, and bad quality...

L
Lorraine Brogan
trustpilot.com Sep 30, 2025

Outstanding Product Quality

It was everything, company did brilliant, regular contact with updated info every ste...

m
mike awde
trustpilot.com Sep 30, 2025

excellent service and products

excellent servi...

M
Michael B
trustpilot.com Sep 30, 2025

Got my Ajax jersey within a few days

Got my Ajax jersey within a few days, loo...

M
MR JAMES DELARGY
trustpilot.com Sep 30, 2025

Great collection of football gear

Great collection of football ge...

A
Andrew Knight
trustpilot.com Sep 30, 2025

Ordered shirts which were poor quality…

Ordered shirts which were poor quality when delivered, they didn’t match the images online, eg. Poor colour print, not fitted/shaped to fit, cheap fab...

S
Sarian Steele
trustpilot.com Sep 30, 2025

Totally shite

Totally shite! Said they delivered my items today (Sunday) via DPD. No items delivered at all & no proof of delivery. £150 worth of kit delivered to s...

J
Jan
trustpilot.com Sep 30, 2025

Excellent

Excellent service and quality product. V...

C
Carl
trustpilot.com Sep 30, 2025

Goods arrived quick

Goods arrived quick,...

C
Clare C
trustpilot.com Sep 30, 2025

Quick delivery and great quality product

Quick delivery and g...

A
Amy Sumner
trustpilot.com Sep 30, 2025

AVOID!!!!!!

AVOID!!!!!! I ordered a football shirt from them and did not recieve it. Asked for a refund and was promise...

M
Martin Gray
trustpilot.com Sep 30, 2025

Uk soccershop is a shocking company…

Uk soccershop is a shocking company stay well clear of this company they just take your money send out faulty football tops and don't refund you custo...

M
Mr D B
trustpilot.com Sep 30, 2025

Very disappointing company

Very disappointing company. Placed an order for a concept football shirt. They offered next day delivery at an expensive price but it was for a birthd...

H
Hany Tarek
trustpilot.com Sep 30, 2025

Football t shirt

It was great service and quick delivery and...

Share Your Experience

Help other customers by sharing your experience with UKSoccerShop. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

Reviews for UKSoccerShop show a clear split in customer experience. Many buyers report quick delivery, helpful staff and good-quality shirts; others report serious problems including non-delivery, faulty garments (for example lettering coming off after one wash) and repeated difficulties obtaining refunds. Several complaints describe terse or slow replies and unclear returns instructions, while positive reviews mention regular order updates and fast arrival. If you consider buying, check payment and returns protections (PayPal/credit card), review the returns policy carefully and keep evidence of any faults or delivery issues.