Customers either get fast deliveries with clear tracking and are happy with the shirt quality, or they face delivery and refund issues that never get resolved. Several buyers praised helpful email support with custom printing and sizing. Overall, feedback splits sharply between smooth, quick orders and complaints about missing items and refunds not paid.
Examples from available reviews (Nov 2021 – Feb 2026).
Great quality products with good service and clear delivery updates.
“Great quality products, good service, quick and easy to buy”
Order updates were regular and shirt quality was great.
“kept up to date regularly on its process”
Card was charged but item not delivered and customer service unresponsive.
“Charged the card over $180 for a jersey and two months later, they have not delivered it.”
Lettering fell off after one wash and refund was not provided.
“the lettering came off the back of the shirt after one wash”
Many reviews mention quick processing and fast dispatch when orders go through. A large set of complaints describes parcels marked as delivered but not received, wrong items arriving, or returns confirmed with no refund. Several reviewers said they escalated to payment disputes after long periods with no reply.
Some buyers call the prices competitive and the quick delivery good value. Value comes up less often than delivery and refund issues. A smaller group said quality faults or incorrect items made the purchase feel poor value.
Buyers often liked the simple ordering process and the broad shirt selection. Multiple reviews point to frequent tracking updates and clear progress emails. Others mention cancelled orders, trouble accessing the site, or production delays that pushed orders beyond the promised delivery window.
Many customers describe shirts that feel authentic, with accurate printing and good fabric. Another group reports problems such as lettering peeling after washing, weak stitching, missing pieces, and incorrect sizing. These issues often led to return disputes and refund requests.
Numerous reviews mention tracking emails and staff reaching out to fix sizing or customisation problems. At the same time, many complaints describe emails going unanswered, phone lines closed, and refusals to share tracking or send return labels. In these reports, questions about refunds often stayed unresolved.
Reviews are strongly split between smooth, fast orders with acceptable products and unresolved delivery or refund problems. Positive feedback focuses on speed, tracking, and helpful support. Negative feedback centres on items not arriving, refunds not paid, and the company not responding.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
I regularly buy soccer jerseys from the UKsoccershop, as my nephew is a great admirer of David Silva. He was extremely happy with my purchase for Sergio Aguero's jersey from the Manchester City squad, as it's been almost impossible to find it in his size offline. He felt a lot more confident when he came face-to-face with Sergio Aguero wearing a real jersey. It didn't matter that he lost the game – he was the most popular boy in our crew at the stadium! Sergio Aguero's jersey is the best I have ever purchased. The quality of my Nike jersey surpassed all my expectations. The price was affordable and unbeatable, especially with free shipping. I will be buying again from UKsoccershop.com.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
UKSoccerShop is a UK-based online retailer that sells football shirts, replica kits, and personalised printing. It lists shirts for clubs and national teams, with name-and-number customisation on many items. The site shows delivery options and takes major cards and PayPal. It ships within the UK and internationally, and provides email and phone details for customer support.