Reviews Analysed
21
We Collect & Analyse Reviews
Maniere De Voir
Experiences & Reviews
Maniere De Voir is an international fashion label selling contemporary apparel online. Shoppers commonly encounter product listings, e‑commerce checkout and returns handled through the brand’s website and customer support channels. People searching reviews typically want information on garment quality, sizing, returns and customer service responsiveness for online purchases.
Overview & Key Metrics
Positive Sentiment
67%
Latest Review
13d
Overall Rating
3.6
Our Analysis
🎯
Service quality
Many reviews praise helpful staff resolving order problems; several others describe slow or incomplete refunds and return‑processing failures.
Share
Mixed
28%
💰
Value for money
Few reviewers comment on price; one explicit complaint states materials felt cheap and not worth the higher price point.
Share
Mixed
26%
⚡
User experience
Some shoppers report shipping or returns confusion, including international return delays and tracking disputes; a few cases were later resolved.
Share
Mixed
11%
🔧
Product quality
Several customers praise fabric, fit and vegan options, while others report cheap‑feeling materials, inaccurate fit or odour on arrival.
Share
Mixed
1%
📞
Communication
Named staff (Georgie, Alicia, Ellie) receive positive mentions for prompt replies and WhatsApp support; other reports describe dismissive or inconsistent emails.
Share
Mixed
4%
⭐
Overall experience
Overall impressions are split: many positive purchase experiences and service interactions, but a notable share describe frustrating returns and refunds.
Share
Mixed
29%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Excellent and Prompt Customer Service!
"Georgie was excellent in resolving my order query! I had returned a jacket a while ago but I was out of the returns period, so I was issued with a gif..."
Maryam Bibi
Trustpilot
Sep 30, 2025
Featured for: Prompt resolution by Georgie
The worst, most frustrating online shopping experience
"This is the worst, most frustrating online shopping experience I've been dealing with, especially when the customer service agent named Summer. I sent..."
Billy
Trustpilot
Sep 30, 2025
Featured for: Detailed refund and delivery complaint
VEGAN LEATHER BLAZER OVERLAY DRESS - BEIGE
"I love the texture and feel of this blazer. I have always been a fan of Maniere De Voir as a company that produces quality clothing that actually caters to the vegan community. The color is a lovely shade of gray; it actually seems lighter than what I thought it was going to be when I ordered it, which isn't necessarily a bad thing at all! It fits nicely and feels light on my skin. I will definitely be wearing this blazer a lot during the spring and summer time when I get some color. I recommend the store to anyone wanting such a dress!
"
Mariana
Collected.reviews
Dec 07, 2021
Featured for: Positive product quality and fit
Great!!!
"First time shopping from this store and overall very pleased with the items. There was some confusion with shipping but Alicia was quick and attentive..."
Reem Sabouba
Trustpilot
Sep 30, 2025
Featured for: Mixed product and shipping experience
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Juliette
trustpilot.com
Sep 30, 2025
Beautiful clothes
Beautiful clothes! I had some questions a...
M
MICHELLE BEALER
trustpilot.com
Sep 30, 2025
No Integrity
I really wish I read the reviews prior to purchasing anything from this place. They sent me an obviously damaged item. Whomever packed it, had to see...
I
Ivana
trustpilot.com
Sep 30, 2025
Disappointing experience – poor quality and refund issues
I ordered three items, all of which I had to return due to poor quality and inaccurate fit compared to the website. The materials felt cheap and not a...
P
PARTHENA KALLOPOULOS
trustpilot.com
Sep 30, 2025
Very great clothing and great customer…
Very great clothing and...
M
Maryam Bibi
trustpilot.com
Sep 30, 2025
Excellent and Prompt Customer Service!
Georgie was excellent in resolving my order query! I had returned a jacket a while ago but I was out of the returns period, so I was issued with a gif...
Z
Zeinab Tarshys
trustpilot.com
Sep 30, 2025
Terrible support and service
Terrible support and service. They don’t solve issues with orders. I requ...
L
LM
trustpilot.com
Sep 30, 2025
I had a problem with review and Georgie…
I had a problem with review and Georgie helped me with i...
L
Lily Aigboboh
trustpilot.com
Sep 30, 2025
Great service
...
D
Dylan
trustpilot.com
Sep 30, 2025
Horrible customer service and returns
Horrible customer service and returns. They gave me a pre-paid return label to the wrong address so it was sent back to me and...
M
MISS SAMANTHA MCINTOSH
trustpilot.com
Sep 30, 2025
Helpful and positive staff
Georgie helped me with a query regarding a refund....
J
Judy Gebhardt
trustpilot.com
Sep 30, 2025
Georgie Resolved Credit for Return Issue
Georgie has been both professional & proficient at resolving an ongoing issue with my Credit for a Return that had previously proven to be an exaspera...
M
Michael Moriarty
trustpilot.com
Sep 30, 2025
The brand was let down with its…
The brand was let down with its customer service. Put together a significant order during sale that was never delivered. When made contact , it was ve...
N
Nicole Nelson
trustpilot.com
Sep 30, 2025
Clothing great!
Their products are great and the quality is impeccable. Unfortunately, an item I ordered was...
B
Billy
trustpilot.com
Sep 30, 2025
The worst, most frustrating online shopping experience
This is the worst, most frustrating online shopping experience I've been dealing with, especially when the customer service agent named Summer. I sent...
R
Ross Thorpe
trustpilot.com
Sep 30, 2025
Really Disappointing level of customer service
It is disappointing from what I assumed was a higher end brand. Where I would have expected a mor...
S
Shreya V
trustpilot.com
Sep 30, 2025
Customer service via WhatsApp is great
Customer service via WhatsApp is quick, effective and makes...
A
Ayesha Vashi
trustpilot.com
Sep 30, 2025
Had an issue with returning an item and…
Had an issue with returning an item and Alicia d...
R
Reem Sabouba
trustpilot.com
Sep 30, 2025
Great!!!
First time shopping from this store and overall very pleased with the items. There was some confusion with shipping but Alicia was quick and attentive...
A
ASchiller
trustpilot.com
Sep 30, 2025
Ellie was supporting me so unecpected…
Ellie was supporting me so unecpected qui...
K
Kiran
trustpilot.com
Sep 30, 2025
Excellent
I’ve been a loyal customer of Maniere Devoir for a long time, and this was the first time I ever had an issue with an order. My package hadn’t arrived...
Conclusion
Reviews show consistent reports of helpful, named customer‑service agents who often resolve order queries quickly, especially via WhatsApp or direct email. At the same time multiple customers report problems with returns, delayed or partial refunds, and occasional packing or product‑condition issues. If you are considering a purchase, check the returns policy, keep tracked shipping proof and contact support promptly if an item is damaged or missing. Product comments are mixed: several buyers praise fit and vegan materials, while a minority cite material quality or odour concerns.