Consumer feedback shows consistent praise for GoGroopie’s pricing, website usability and timely deliveries, with many customers reporting satisfactory products. However, a recurring set of complaints relates to order fulfilment, missing confirmations and voucher/billing issues — several reviews describe payments taken without receipt or duplicate voucher charges. If you consider using GoGroopie, check the voucher and postage terms at checkout, keep order confirmations and monitor bank statements. Contact customer support promptly if fulfilment or billing problems arise; reviewers report mixed outcomes with resolution speed.
Examples from available reviews (Oct 2019 – Feb 2026).
Order paid but no receipt or delivery information provided.
“My money has been taken from my bank, but I haven’t received a receipt”
Customer was charged twice for a voucher and must dispute with bank.
“charged for useing my voucher 2 times instead of once”
Easy to navigate site with quick delivery and great product.
“The delivery arrived just four days later, fantastic service & great product.”
Found great deals, wide selection and prompt customer service.
“the discounts are so great that it feels like you're getting an absolute steal.”
Many reviewers praise quick delivery and responsive support, but several report missing orders, duplicate voucher charges or no receipt after payment.
Most reviewers highlight good prices and bargains; a smaller group raise concerns about separate postage vouchers, delivery charges or billing errors.
Site navigation, ordering and voucher redemption are frequently described as easy and clear; a few users find adverts or checkout postage confusing.
Most buyers report satisfactory item quality and value; a minority say items looked good online but were poor when received.
Users report clear voucher instructions and prompt replies from some staff, while others mention missing confirmations, no receipt or slow resolution.
Overall impressions trend positive: many cite good value, fast delivery and easy ordering; recurring negatives focus on fulfilment and billing problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Sitejabber (20) · Reviews (1) · Quotes shortened · As of: February 2026
Customer service is nil and company should not trade.
“customer service is nil”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
GoGroopie is an online deals and voucher marketplace that offers time-limited discounts across categories such as retail, leisure, travel and services. The platform typically lists discounted offers that customers purchase as vouchers to redeem with merchants. Consumers researching GoGroopie often look for information on voucher terms, delivery and how customer support handles order or billing issues.