Reviews Analysed
21
We Collect & Analyse Reviews
GoGroopie
Experiences & Reviews
GoGroopie is an online deals and voucher marketplace that offers time-limited discounts across categories such as retail, leisure, travel and services. The platform typically lists discounted offers that customers purchase as vouchers to redeem with merchants. Consumers researching GoGroopie often look for information on voucher terms, delivery and how customer support handles order or billing issues.
Overview & Key Metrics
Positive Sentiment
76%
Latest Review
13d
Overall Rating
4.0
Our Analysis
🎯
Service quality
Many reviewers praise quick delivery and responsive support, but several report missing orders, duplicate voucher charges or no receipt after payment.
Share
Mixed
19%
💰
Value for money
Most reviewers highlight good prices and bargains; a smaller group raise concerns about separate postage vouchers, delivery charges or billing errors.
Share
Mixed
15%
⚡
User experience
Site navigation, ordering and voucher redemption are frequently described as easy and clear; a few users find adverts or checkout postage confusing.
Share
Strong
13%
🔧
Product quality
Most buyers report satisfactory item quality and value; a minority say items looked good online but were poor when received.
Share
Strong
12%
📞
Communication
Users report clear voucher instructions and prompt replies from some staff, while others mention missing confirmations, no receipt or slow resolution.
Share
Mixed
10%
⭐
Overall experience
Overall impressions trend positive: many cite good value, fast delivery and easy ordering; recurring negatives focus on fulfilment and billing problems.
Share
Strong
30%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2022 – September 2025).
I made an order on 26th September 2025
"I made an order on 26th September 2025, of a mini iPad. My money has been taken from my bank, but I haven’t received a receipt, or date of delivery..."
Julie Sadler
Trustpilot
Sep 30, 2025
Featured for: Order taken, no receipt/delivery
Again problems i now have been charged…
"Again problems i now have been charged for useing my voucher 2 times instead of once any one..."
IAIN COLLINS
Trustpilot
Sep 30, 2025
Featured for: Charged voucher twice, unresolved
Easy site to navigate, hundreds of deals
"Easy site to navigate with hundreds of bargains. I bought an air fryer at a great price & ‘cashed in’ my voucher straight a..."
Angela Clark
Trustpilot
Sep 30, 2025
Featured for: Positive: great price, fast delivery
GoGronnie: Your New Favorite Place To Save On Online Shopping!
"I recently stumbled upon Go Groopie, and I am delighted with my experience so far. The website is incredibly user-friendly and navigating through it was a pleasant experience. It's true what they say; GoGroopie really does offer fantastic deals on some of the things that people love. In fact, the discounts are so great that it feels like you're getting an absolute steal. One thing that stands out to me about this site is its sheer range of products and services available for purchase - there truly seems to be something for everyone on here! Whether you're looking for beauty treatments or fitness classes, travel getaways or family experiences, GoGroopie has got your back. Another aspect that impressed me was their customer service team's prompt response time when I had a query regarding one of my purchases. Their commitment to ensuring that their customers are satisfied with their orders was noteworthy in itself. Overall, if anyone is looking for an excellent platform where they can save money while still enjoying top-quality products/services simultaneously then look no further than Go Groopie!"
Emie
Collected.reviews
Nov 20, 2022
Featured for: Comprehensive positive: UX, deals, service
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
P
Patrick Maloney
trustpilot.com
Sep 30, 2025
I havent received anything do its…
I havent received anything...
B
BILL FAWCETT
trustpilot.com
Sep 30, 2025
Do Away With The Voucher System.
I do not like the fact that you send a voucher for the postal cost and that means for eve...
K
Kevin Gairn
trustpilot.com
Sep 30, 2025
Excellent
I have used GoGroupie Many Times and I have Always had Great Service from them. Excellent Q...
M
Mr Keith jones
trustpilot.com
Sep 30, 2025
Easy access and quality
...
F
Farooq JAN Malik
trustpilot.com
Sep 30, 2025
Very good service quick on delivery
Very good service...
J
Julie Sadler
trustpilot.com
Sep 30, 2025
I made an order on 26th September 2025
I made an order on 26th September 2025, of a mini iPad. My money has been taken from my bank, but I haven’t received a receipt, or date of delivery...
M
Mr Oconnor
trustpilot.com
Sep 30, 2025
I've always been reliable and cost…
I've always been relia...
C
Corinne Emsley
trustpilot.com
Sep 30, 2025
I've bought a couple of good bargains…
I've bought a couple of good barg...
J
Jean MacTaggart
trustpilot.com
Sep 30, 2025
Great prices quick delivery
...
G
Glynis Allison
trustpilot.com
Sep 30, 2025
Not received my order
I ordered some cat/ animal scarers via go.groopie last week and I've not re...
c
carole henderson
trustpilot.com
Sep 30, 2025
I will leave a more detailed review…
I will leave a more detailed review when I...
A
Amber
trustpilot.com
Sep 30, 2025
Easy to order
Very quick ordering and clear and precis...
I
IAIN COLLINS
trustpilot.com
Sep 30, 2025
Again problems i now have been charged…
Again problems i now have been charged for useing my voucher 2 times instead of once any one...
J
Jim
trustpilot.com
Sep 30, 2025
Choice at great prices.
Choice at great prices. Deliver...
V
Vincent Coleman
trustpilot.com
Sep 30, 2025
Very easy to purchase from with…
Very easy to purchase from with excellent p...
A
Angela Clark
trustpilot.com
Sep 30, 2025
Easy site to navigate, hundreds of deals
Easy site to navigate with hundreds of bargains. I bought an air fryer at a great price & ‘cashed in’ my voucher straight a...
L
Lynn
trustpilot.com
Sep 30, 2025
U need to get rid of futher advert for…
U need to get rid of futhe...
C
Coralie Stephney
trustpilot.com
Sep 30, 2025
All the items have been great
All the items I have bought over the last few...
A
Alan and Pauline
trustpilot.com
Sep 30, 2025
Sometimes items look good but when they…
Sometimes items look good but when they...
A
Alan
trustpilot.com
Sep 30, 2025
Excellent Service and First Class…
Excellent Service and First Class Communication, A Prob...
Conclusion
Consumer feedback shows consistent praise for GoGroopie’s pricing, website usability and timely deliveries, with many customers reporting satisfactory products. However, a recurring set of complaints relates to order fulfilment, missing confirmations and voucher/billing issues — several reviews describe payments taken without receipt or duplicate voucher charges. If you consider using GoGroopie, check the voucher and postage terms at checkout, keep order confirmations and monitor bank statements. Contact customer support promptly if fulfilment or billing problems arise; reviewers report mixed outcomes with resolution speed.