Reviews show customers commonly receive good photo quality, well-packaged products and a straightforward website or app experience. Many reviewers highlight frequent promotions and perceived value for money when ordering prints, books or canvases. A small subset report delivery or tracking failures and one-off damaged or creased prints, sometimes coupled with customer-service frustrations. Prospective buyers should weigh the generally positive quality and ease of use against occasional delivery or support issues and consider ordering with extra lead time for important events.
Examples from available reviews (Mar 2023 – Feb 2026).
Snapfish delivered vibrant, well-packaged canvas prints with good customer communication.
“the colours came out beautifully vibrant on high-quality canvases”
Delayed order not tracked and customer service failed to resolve delivery.
“There is no way of tracking the item”
App was easy to use and delivery was very quick.
“Easy to use app and super quick delivery. Prints are perfect”
Books arrived promptly, well packaged and good quality.
“Prompt delivery.good quality books.well packaged no bent corner s.”
Most reviewers describe fast, efficient order processing and reasonable delivery times; a small number report missed deliveries and reshipment problems.
Reviewers frequently mention good prices and special offers, noting acceptable quality for cost; isolated complaints cite extra local expenses.
Users report an easy-to-use website/app and straightforward upload flow; a minority raise concerns about lack of tracking and stressful orders.
Most customers praise vibrant, well-produced prints, books and canvases, often well packaged; a few report creased or damaged items on arrival.
Several reviews note helpful order updates and confirmation emails; one detailed review describes poor customer support and unresolved delivery issues.
Overall sentiment is positive with repeat customers praising quality and speed; isolated negative cases relate to delivery failures or damaged prints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
I recently tried out Snapfish for my online photo printing needs and I have to say, I was pleasantly surprised by the service. Being a first-time user of such a platform, I found it incredibly easy to navigate through their website and upload my photos for processing. The process was quick, efficient and hassle-free.
Once the order was placed, their customer support team kept in touch with me via email updates regarding the status of my prints. This communication made me feel valued as a customer and reassured me that everything was being taken care of professionally.
When my package arrived at my doorstep, it looked well-packaged - all items were carefully wrapped in bubble wrap for added protection during transit. And finally getting hold of what I had ordered - some canvas prints - they looked fantastic! The colours came out beautifully vibrant on high-quality canvases which gave them an expensive look without breaking the bank.
Overall, Snapfish exceeded expectations with its seamless ordering process combined with great customer service and top-notch product quality – definitely going to be using this great resource again!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Snapfish is an online photo-printing service that enables customers to upload images via web or mobile to create prints, photo books, canvases and personalised photo merchandise. The platform commonly runs promotional offers and provides postage options; many users consult reviews for product quality, delivery reliability and ease of use before ordering.