Asda Money Reviews
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Pet insurance
Afonzo, Jerry, and Sellen were insured with Asda money for a short time, but we found the service lacking and decided to go elsewhere.
When we contacted, the representative told us that there would be no fees or charges if we cancelled, so we did!
They called to let us know that we would be obliged to pay an additional £200 because my husband had mentioned over the phone that he wouldn't have bought the insurance at all if we had known about the cancellation penalties!
After listening in on our phone conversations, they realized this and agreed to deduct £30 from the remaining policy premium.
We were ecstatic.
If you have a problem with their poor customer service, send an email to complaints@insurance factory.
The Ombudsman is our only remaining recourse at this point.
They will tell you blatant lies over the phone before demanding payment.
AVOID!
A greater number of credible companies are now available!
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Pet insurance
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