Reviews show Snaptrip’s booking site and filters are widely regarded as easy to use and the platform often offers competitive pricing. Customers frequently report helpful phone contact and timely correspondence from staff or hosts. Property quality is inconsistent: while some guests praise clean, well‑equipped lodges, others report damp, cleanliness or maintenance issues that materially affected their stay. If you plan to book, check individual property descriptions, recent guest comments and host responses for cleanliness and facilities, and confirm pricing and cancellation details before payment.
Examples from available reviews (Nov 2021 – Oct 2025).
Easy booking and best price available. - Easy to book. Lots of choices and seemed to...
*Very disappointed* We were really looking forward to a kid-free weekend away, but sadly this place was a huge letdown. The accommodation is tiny and...
The Lapwing Lodge was beautiful. Just what I needed so tranquil & relaxing! The lodge was well equipped with everything I needed, I took cleaning equi...
Easy to navigate and found what I wanted almost straight away. - I have been searching for a few days for a last minute break in Weymouth, and I was going round in cirlces with various sites. This sit...
Reviewers commonly describe staff and hosts as helpful and responsive when problems arise; a small number report dismissive owner responses.
Multiple reviewers note competitive pricing and references to no hidden fees; some mention missed discount opportunities for specific dates.
Most reviewers report the website and booking flow as easy, quick and intuitive; a minority note browser problems or limited title options.
Property standards vary: several guests praise cleanliness and equipment, while others report damp, crumbs and maintenance issues that affected stays.
Customers highlight prompt phone calls, clear correspondence and useful feedback when requested, reporting that they were kept informed.
Overall impressions lean positive with repeat bookings and recommendations, though a few guests cut stays short due to property problems.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
Easy booking and best price available. - Easy to book. Lots of choices and seemed to...
Easy to follow instruction...
easy and efficient. - ...
Straightforward quick and easy - Straightforward...
*Very disappointed* We were really looking forward to a kid-free weekend away, but sadly this place was a huge letdown. The accommodation is tiny and...
Because they rang me and helped me out - Because they rang m...
The Lapwing Lodge was beautiful. Just what I needed so tranquil & relaxing! The lodge was well equipped with everything I needed, I took cleaning equi...
Easy to use, get filter system...
clean - neat and easy to...
Easy booking. Kept well informed about booki...
11 Crabshell Heights-loved the apartment but in need of some tlc! Incliner not working-table covered in awful plastic table cloth and chairs look like...
Easy to navigate and found what I wanted almost straight away. - I have been searching for a few days for a last minute break in Weymouth, and I was going round in cirlces with various sites. This sit...
Easy and a pleasure to use - ...
Nice person on the phone explaining…
Helpful service and efficient.
website dysfunctional, missing gender inclusive titles - The website doesn't work in Firefox mobile, so had to find another means. Also when booking it forces a narro...
Great feedback when requested
No hidden fees - Easy to use. Lots of great...
Easy to use booking process transfer to a...
Easy booking to follow. Excellent corr...
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Snaptrip is an online UK holiday-rental booking platform that lists cottages, lodges and holiday lets and provides search and booking tools for short breaks. The service connects consumers with property owners and agents, offering filters and a booking flow intended for last‑minute and planned stays. This summary is aimed at consumers comparing user reviews to assess usability, pricing and property reliability.