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Omega Breaks
Reviews & Experiences

Reviews show consistent praise for helpful sales agents and many polite, accommodating drivers, and repeated positive comments about hotel quality and breakfasts. Recurring negatives concern coach journey planning and on-route communication — several reviews describe long travel times or driver decisions that caused delays. Website or booking-form problems are rarely reported but can occur and are usually resolved by customer service. If considering Omega Breaks, confirm pickup times and ticketing communication in advance and ask about travel route details when booking.

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Overview & Key Metrics

Review count
41
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Most reviewers praise helpful, knowledgeable staff and polite drivers, though several report poorly planned coach routes and long journey times on some trips.

💰

Value for money

Some customers describe accurate pricing and good deals; a smaller group report extra costs or perceive journeys scheduled to maximise passenger numbers.

⚡

User experience

Very few reviews mention the website or booking interface; one report a technical address-entry problem that was resolved by staff contact.

🔧

Product quality

Hotel stays are frequently described as good—clean rooms and solid breakfasts—while coach comfort varies with several positive driver reports.

📞

Communication

Many reviews note prompt, helpful communication from agents (callbacks, re-sending tickets), but there are isolated cases of poor on-route communication.

⭐

Overall experience

Most customers report enjoyable, well-organised breaks; a minority experienced cancelled events, long coach delays or last-minute hotel changes.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Jen Cross
Feb 12, 2026 · trustpilot.com
Bill
Feb 06, 2026 · trustpilot.com
Richard Shocklidge
Jan 19, 2026 · trustpilot.com
Brian Allt
Jan 16, 2026 · trustpilot.com
Miss Ann Blythin
Jan 11, 2026 · trustpilot.com
patricia puttock
Dec 25, 2025 · trustpilot.com
Brian
Dec 24, 2025 · trustpilot.com
Elizabeth Boot
Dec 23, 2025 · trustpilot.com
Debra Joan
Dec 19, 2025 · trustpilot.com
GILLIAN
Dec 16, 2025 · trustpilot.com
customer Lorna
Dec 09, 2025 · trustpilot.com
Miss McFeely
Dec 09, 2025 · trustpilot.com
Charlotte
Dec 08, 2025 · trustpilot.com
Mary
Dec 04, 2025 · trustpilot.com
Michelle Erskine
Dec 04, 2025 · trustpilot.com
Sharon
Dec 03, 2025 · trustpilot.com
Mr Rudland
Dec 03, 2025 · trustpilot.com
Judy Green
Dec 02, 2025 · trustpilot.com
Hayley Jones
Dec 02, 2025 · trustpilot.com
Peter Jones
Nov 26, 2025 · trustpilot.com
JW
Sep 30, 2025 · trustpilot.com
Donna Harjani
Sep 30, 2025 · trustpilot.com
MRS CHRISTINE COLE
Sep 30, 2025 · trustpilot.com
Dianne
Sep 30, 2025 · trustpilot.com
Mrs Sinclair
Sep 30, 2025 · trustpilot.com
Steven Penton
Sep 30, 2025 · trustpilot.com
Samantha Beal
Sep 30, 2025 · trustpilot.com
Clive thomas
Sep 30, 2025 · trustpilot.com
Mrs Chapman
Sep 30, 2025 · trustpilot.com
Chris
Sep 30, 2025 · trustpilot.com
Lynne
Sep 30, 2025 · trustpilot.com
Mrs Beedles
Sep 30, 2025 · trustpilot.com
Paul Merritt
Sep 30, 2025 · trustpilot.com
Mrs C Thomas
Sep 30, 2025 · trustpilot.com
Joanne Brady
Sep 30, 2025 · trustpilot.com
Heather W
Sep 30, 2025 · trustpilot.com
Mrs louise Noble
Sep 30, 2025 · trustpilot.com
Mrs Gardner
Sep 30, 2025 · trustpilot.com
Les Hornby
Sep 30, 2025 · trustpilot.com
Sarah Smith
Sep 30, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Omega Breaks

Omega Breaks is a UK-based short-break and coach-holiday operator that arranges packaged trips including coach travel, hotel accommodation and ticketed events such as theatre and exhibitions. People searching reviews typically look for information on coach journeys, hotel quality, sales agents and booking support.