Reviews Analysed
21
We Collect & Analyse Reviews
Exodus Travels
Experiences & Reviews
Exodus Travels is a UK-based tour operator specialising in guided adventure and activity holidays worldwide. The company offers small-group itineraries, organised logistics and ancillary travel services such as flights and accommodation bookings. People searching reviews for Exodus typically seek information about guides, booking ease, trip itineraries and value for money.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Reviewers frequently praise helpful, knowledgeable staff and local leaders who manage requests and ensure smooth arrangements during booking and trips.
Share
Mixed
29%
💰
Value for money
A small number of reviewers explicitly mention price or deals; those who do describe good value or a favourable deal for their trip.
Share
Mixed
5%
⚡
User experience
Multiple reviews describe an easy, stress-free booking process with clear pre-trip information and straightforward confirmations for flights and trips.
Share
Mixed
14%
🔧
Product quality
Comments on trip elements (itineraries, local guides, coaches and trip notes) characterise them as well organised, varied and comfortable on several trips.
Share
Mixed
9%
📞
Communication
Reviewers report prompt, clear responses from staff by phone and email; agents answer queries, explain logistics and tailor options during booking.
Share
Mixed
28%
⭐
Overall experience
Overall impressions in the reviews are positive, with travellers describing trips as seamless, enjoyable and worth recommending to others.
Share
Mixed
15%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Tours and travel
"I had a positive experience with this tour company. I reserved my Italy tours in February to have it in June. No doubt that the price was good and so I decided to go by this agency and booked for Sicily and Venice. For the Venice trip, I asked for an upgrade in the hotel because some of my colleagues could not make it and they accepted. Also I found that Exodus is not only a tour operator but also a travel agency which offers other travel services like flight tickets, hotels and insurance. I highly recommend Exodus Travels for your next vacation. Their customer service was good enough and answered all our questions regarding the trip. The organized tour of Italy was simply amazing!
"
JOANE
Collected.reviews
Dec 03, 2021
Featured for: Mentions price, service, product
Expert guidance and first hand knowledge
"Expert guidance and first hand experience from the agent during my call allowed us to discuss the variables between the two trips I had in mind. Gave..."
EJW
Trustpilot
Sep 30, 2025
Featured for: Agent guidance and logistics detail
Very good local tour leader
"Very good local tour leader, whose pace as a walking guide was ideally tailored to the group. Also a very good local guide in the Marrakec..."
Steve Brooking
Trustpilot
Sep 30, 2025
Featured for: Highlights local guide quality
A good company for adventure holidays worldwidee
"I have used Exodus quite a few times and always find the booking process easy. Good val..."
Carole
Trustpilot
Sep 30, 2025
Featured for: Repeat user notes value, booking
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Mr Benjamin Stephenson
trustpilot.com
Sep 30, 2025
Booking a pleasure
I had received so many positive comments from friends who travelled with Exodus so I booked my 1 st trip for next February . The sta...
G
Gill A
trustpilot.com
Sep 30, 2025
Helpful
Helpful, knowledgeable an...
S
Steve Brooking
trustpilot.com
Sep 30, 2025
Very good local tour leader
Very good local tour leader, whose pace as a walking guide was ideally tailored to the group. Also a very good local guide in the Marrakec...
C
Christine
trustpilot.com
Sep 30, 2025
Well organised and very varied itinerary
Well organised and very varied itinerary. Excellent leader and com...
M
Mrs Jenny Richardson
trustpilot.com
Sep 30, 2025
Easy booking.
Easy booking.. lovely he...
P
Patricia Burns
trustpilot.com
Sep 30, 2025
prompt communication
...
E
EJW
trustpilot.com
Sep 30, 2025
Expert guidance and first hand knowledge
Expert guidance and first hand experience from the agent during my call allowed us to discuss the variables between the two trips I had in mind. Gave...
M
Mr Mitchell
trustpilot.com
Sep 30, 2025
Expertise and personal to me
There is a lot of expertise and knowledge related to my chos...
C
Cooper, Steve
trustpilot.com
Sep 30, 2025
Stress Free Experience
Communication, Not Rushed into Committing. Helpful went over and Beyond to get me my tailor...
C
Cathy Jackson
trustpilot.com
Sep 30, 2025
Porto to Lisbon
Our trip biking Porto to Lisbon was seamless! Our guide João lead us all and organized our lunches, dinners, and suggestions for ev...
E
Elizabeth McEwan
trustpilot.com
Sep 30, 2025
Good service made booking easy
As usual ,the Exodus sales were informative, helpful, responsive and friendly...
C
Cadi Price
trustpilot.com
Sep 30, 2025
Hi all
Hi I’ve already...
V
VickyB
trustpilot.com
Sep 30, 2025
Very helpful
Very helpful, profe...
j
judith checkley
trustpilot.com
Sep 30, 2025
Well Organized
Listened to my requests. Very ef...
A
Ann Orman
trustpilot.com
Sep 30, 2025
Easy booking…
Really helpful staff.ma...
M
Mike
trustpilot.com
Sep 30, 2025
Great help and guidance… and a great deal as well!!
We had some specific requirements for our experience and the two sales t...
A
Anne Jeyes
trustpilot.com
Sep 30, 2025
Helpful support
...
A
Alison G.
trustpilot.com
Sep 30, 2025
Easy and helpful communication
Easy to make contact via phone to have a few questions...
C
Carole
trustpilot.com
Sep 30, 2025
A good company for adventure holidays worldwidee
I have used Exodus quite a few times and always find the booking process easy. Good val...
S
Sue Weiner
trustpilot.com
Sep 30, 2025
We were undecided about which trip to…
We were undecided about which trip to choose in Costa Rica and rang Exodus. Willicia was so ver...
Conclusion
Reviews largely highlight helpful, responsive staff and knowledgeable local leaders, with many customers describing smooth, well organised trips. Booking and pre‑trip communication are repeatedly noted as straightforward and prompt. A minority of reviewers explicitly mention good value or favourable deals. If you prioritise hands‑on support and organised itineraries, these reviews indicate Exodus often delivers on those points. Consider contacting their agents directly for personalised options and any specific accommodation or upgrade requests before booking.