Customer feedback for Blue Sea Holidays is largely positive about staff helpfulness and responsive communication, with multiple reviewers naming agents (Morgan, Paul, Blessina, Maggie) who resolved luggage, boarding pass and booking queries. Several reviewers report good prices and successful room upgrades. However, there are isolated but significant negative reports: one detailed customer dispute about pricing and booking process, and one former agent alleging unpaid commissions. Consumers should confirm price-match and transfer inclusions in writing and retain booking confirmations; consider calling to speak with an agent if you prefer phone-based support.
Examples from available reviews (Aug 2016 – Feb 2026).
A mostly manual process with unresolved disputes - I asked in online chat if they price match. They responded that they do, but it would be easier to discuss on the phone. I was hoping to book online s...
ANDY BREWER IS A THIEF - I joined Blue Sea Holidays in May 2025 under a commission-based agreement directly with Andy Brewer, the Managing Director. From the beginning, I was...
Booking for August 2026 - We recently used blueseas to book a hotel, definitely the best price I could find. Although I had not used them before I had a great experience with t...
Morgan my the best advisor ever! He is so helpful, I was so fussy client but he always makes my wishes come true! Morgan...
Most reviewers praise helpful, patient agents (Morgan, Paul, Blessina) who resolve booking queries, luggage and reservation issues promptly.
Several customers report competitive or lowest-found prices and successful room upgrades; a minority describe price rises and an unfulfilled price-match.
Many reviewers prefer phone-assisted bookings, describing quick, single-call resolutions; a few report a manual process and problems with online booking.
Some customers say hotel options and upgrades were handled well; a smaller number report missing transfers and booking discrepancies requiring follow-up.
Frequent comments note prompt, responsive phone and email contact; agents are often described as quick to follow up and apply changes.
Majority describe repeat bookings and positive experiences with staff; isolated reviews report unresolved disputes and a serious employment-payment allegation.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Trustpilot (40) · Reviewcentre (7) · Quotes shortened · As of: February 2026
Extortionate cancellation...
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Had booked trip when friend discovered she needed different dates, knew we would have to pay to change, but website shows E35 (which we guessed should...
Recently booked a holiday on Bluesea Holidays website to Lanzarote, entered details and payment of £850, everything confirmed and received confirmatio...
customer service contacted over phone to make sure we didnt forget anything before tri...
Booked and paid...
Work this one out. Holiday is £165 for three days in Budapest. Working independently without shopping around you can get it for £150. Fair enough so f...
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Blue Sea Holidays is a travel agency brand frequently reviewed for its booking service, pricing and customer support. This summary aggregates customer feedback on booking experience, communication, service quality, value for money and holiday arrangements to help consumers researching the company.