Customer feedback for Blue Sea Holidays is largely positive about staff helpfulness and responsive communication, with multiple reviewers naming agents (Morgan, Paul, Blessina, Maggie) who resolved luggage, boarding pass and booking queries. Several reviewers report good prices and successful room upgrades. However, there are isolated but significant negative reports: one detailed customer dispute about pricing and booking process, and one former agent alleging unpaid commissions. Consumers should confirm price-match and transfer inclusions in writing and retain booking confirmations; consider calling to speak with an agent if you prefer phone-based support.
Examples from available reviews (Aug 2016 – Feb 2026).
A mostly manual process with unresolved disputes - I asked in online chat if they price match. They responded that they do, but it would be easier to discuss on the phone. I was hoping to book online s...
ANDY BREWER IS A THIEF - I joined Blue Sea Holidays in May 2025 under a commission-based agreement directly with Andy Brewer, the Managing Director. From the beginning, I was...
Booking for August 2026 - We recently used blueseas to book a hotel, definitely the best price I could find. Although I had not used them before I had a great experience with t...
Morgan my the best advisor ever! He is so helpful, I was so fussy client but he always makes my wishes come true! Morgan...
Most reviewers praise helpful, patient agents (Morgan, Paul, Blessina) who resolve booking queries, luggage and reservation issues promptly.
Several customers report competitive or lowest-found prices and successful room upgrades; a minority describe price rises and an unfulfilled price-match.
Many reviewers prefer phone-assisted bookings, describing quick, single-call resolutions; a few report a manual process and problems with online booking.
Some customers say hotel options and upgrades were handled well; a smaller number report missing transfers and booking discrepancies requiring follow-up.
Frequent comments note prompt, responsive phone and email contact; agents are often described as quick to follow up and apply changes.
Majority describe repeat bookings and positive experiences with staff; isolated reviews report unresolved disputes and a serious employment-payment allegation.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Trustpilot (40) · Reviewcentre (7) · Quotes shortened · As of: February 2026
Roland Pattinson - This will be my 3rd holiday with Blue sea and now Magictrips. So far we have had no trouble with holidays from start to finish and are expectin...
Morgan is very thorough and helpful and goes abov...
Spoke to Morgan today 12.02.26 and booked another holiday. Morgan has been truly amazing and exceptional in the help and support in booking another ho...
It’s my third year of booking my holiday with magic trips UK, I had never doubt with Lisa the operative before, she listened to my requiremen...
Paul Ahmed was great help to resolv...
Juliet provided an excellent and attentive service, very help full made the whole experience so easy and very reassuring . I would not h...
Lisa is fabulous you always get fantastic customer service from her. She listens to whats need your budget your accommodation needs resort etc,...
MOLLY has been absolutely brilliant from the very beginning! Extremely reassuring and so clear with all information provided with no issue in answerin...
Quick - Quick, helpful and responsive to resolve a...
Great customer service - Austin was a great help while booking...
Morgan again has exceeded our expectations in getting a wonderful holiday for us. We have booked several holidays now with Morgan and his communicatio...
Bristol ant Service - This is my 5th time booking with Magic Trips formally Bluesea Holidays. The service and holid...
Austin once again booked our holiday. This is our third year using this company. I emailed him what we were looking for and he was strai...
Booked a holiday with Magic trips, since then I have been supported by Paul Ahmed, sorting out things for our trip to make my sons travel...
Another great experience booking a holiday with this company. Morgan always goes way and beyond to help assist with any questions, changing of dates,...
Replied promptly answering any questions - Replied promptly ans...
I want to say thanks to Paul who is the one of the best agent that can help me to make change the names of two person...
A pleasure dealing with Magic Trips - Dealing with Magic Trips was easy. Everything was fully explained and...
Amazing - ...
Molly was very patient and nothing was too much trouble when looking for our holiday in Oc...
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Blue Sea Holidays is a travel agency brand frequently reviewed for its booking service, pricing and customer support. This summary aggregates customer feedback on booking experience, communication, service quality, value for money and holiday arrangements to help consumers researching the company.