Reviews Analysed
21
We Collect & Analyse Reviews
Affordable Mobiles
Experiences & Reviews
Affordable Mobiles operates as an online mobile-phone retailer offering handsets and contract deals via its website. People searching reviews about Affordable Mobiles typically focus on delivery speed, order tracking, customer support and handset condition. This summary compiles recurring themes from customer feedback to help prospective buyers evaluate risks and strengths.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
15d
Overall Rating
3.6
Our Analysis
🎯
Service quality
Mixed reports: many customers praise helpful staff and smooth orders, while a substantial number report delays, missed deliveries or unresponsive support.
Share
Mixed
26%
💰
Value for money
Most reviewers cite competitive prices and good deals; a few complaints relate to charges taken before delivery or unmet expectations.
Share
Strong
6%
⚡
User experience
Generally described as fast and easy: customers frequently report quick checkout, simple setup and prompt delivery when the process worked well.
Share
Strong
13%
🔧
Product quality
Product comments are split: several customers praise handset quality, while some report defects, software issues or receiving the wrong colour.
Share
Mixed
9%
📞
Communication
Communication is inconsistent: some reviews note clear updates and tracking, others report no updates, incorrect tracking images or poor follow-up.
Share
Mixed
18%
⭐
Overall experience
Overall impressions vary: many positive accounts of fast delivery and support exist alongside recurring reports of late deliveries and difficult resolutions.
Share
Mixed
27%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Exceptional customer support
"Exceptional customer support, fast delivery and prom..."
Katalin Babcsan
External Source
Sep 30, 2025
Featured for: Positive: fast delivery and support
Very poor customer service stay away
"Ordered an iPhone 16 on the 23rd September, had £500 taken out of my account immediately. Was informed that the phone would be with me by the 25th Sep..."
Stuart O'Mahoney
External Source
Oct 02, 2025
Featured for: Negative: payment taken, no delivery
Ordered a phone on new contract was…
"Ordered a phone on new contract was told the phone was in stock, cancelled my current contract, then a week later told phone wasn’t in stock and would..."
Ben
External Source
Oct 01, 2025
Featured for: Negative: stock errors costing customers
Good and secure but a bit disappointing
"I like the company they are very thorough with making sure all details are correct and security. But for the second year i got told you will receive a..."
Gemma
External Source
Sep 30, 2025
Featured for: Mixed: thorough but delayed, wrong colour
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
W
William Fisher
External Source
Oct 02, 2025
From start to finish the process has…
From start to finish the process has been smooth and informative. Had a fault with my phone which wasn’t too drastic but was regular...
G
Guy Surtees
External Source
Oct 02, 2025
Poor Communication, long delivery time
It took me having to contact them four days after my order to get a delivery date, then they said they were waiting for more stock, but never told me....
A
Andy
External Source
Oct 02, 2025
100% would recommend to use affordable…
100% would recommend to use affordable mob...
S
Stuart O'Mahoney
External Source
Oct 02, 2025
Very poor customer service stay away
Ordered an iPhone 16 on the 23rd September, had £500 taken out of my account immediately. Was informed that the phone would be with me by the 25th Sep...
M
Mike Gallagher
External Source
Oct 02, 2025
The mobile phone was delivered late and…
The mobile phone was delivered late and...
B
Bernadette
External Source
Oct 02, 2025
The phone worked for 24 hours and then…
The phone worked for 24 hours and then had to be returned to apple for a software issue. The phone is still in recovery mode and can tame up to 9 days...
D
DY
External Source
Oct 02, 2025
Fast and cheap
...
b
bob muir
External Source
Oct 01, 2025
ordered phone on 21st sept and still no…
ordered phone on 21st sept and still no word of w...
K
K A Lindsay
External Source
Oct 01, 2025
Very helpful and clear
...
F
Frank
External Source
Oct 01, 2025
They are very good to the customers
They are very goo...
B
Ben
External Source
Oct 01, 2025
Ordered a phone on new contract was…
Ordered a phone on new contract was told the phone was in stock, cancelled my current contract, then a week later told phone wasn’t in stock and would...
A
Anthony
External Source
Oct 01, 2025
I have not got the phone yet
I have not got the phone yet. I waited in on Sunday. Missed a family gathering ro be there when DPS arrived. I even sat out front in my car to ensure...
S
Sonia
External Source
Oct 01, 2025
Awful experience
Awful experience. Order was to port my number to a new provider. This was not done yet order with a new number was still delivered by them. If the por...
L
Lisa Mcnair
External Source
Oct 01, 2025
Always been happy getting my phones…
Always been happy getting my phones through this c...
G
Gemma
External Source
Sep 30, 2025
Good and secure but a bit disappointing
I like the company they are very thorough with making sure all details are correct and security. But for the second year i got told you will receive a...
M
Mr David Prescott
External Source
Sep 30, 2025
Great deal on an iPhone 16
Great deal on an iPhone 16, and very...
K
Katalin Babcsan
External Source
Sep 30, 2025
Exceptional customer support
Exceptional customer support, fast delivery and prom...
J
John Wilson
External Source
Sep 30, 2025
fast and easy
...
K
Kanita Uscuplic
External Source
Sep 30, 2025
Amaxzing service over all
Great service over all. Professional and punctual. My phone order was...
B
Boobla
External Source
Sep 30, 2025
Nice and easy
...
Conclusion
Customer feedback for Affordable Mobiles is mixed: many buyers report quick purchases, competitive pricing and helpful support, while a notable portion describe delivery delays, tracking failures and poor follow-up. Common specific issues in reviews include stock or dispatch errors, problems porting numbers, and occasional handset faults or wrong-colour deliveries. Positive reports often cite fast delivery, clear setup and responsive call handlers. If you plan to buy, confirm stock and porting timelines, keep payment and order confirmations, and check the seller’s returns and warranty procedures before completing the purchase.