Customer feedback for Affordable Mobiles is mixed: many buyers report quick purchases, competitive pricing and helpful support, while a notable portion describe delivery delays, tracking failures and poor follow-up. Common specific issues in reviews include stock or dispatch errors, problems porting numbers, and occasional handset faults or wrong-colour deliveries. Positive reports often cite fast delivery, clear setup and responsive call handlers. If you plan to buy, confirm stock and porting timelines, keep payment and order confirmations, and check the seller’s returns and warranty procedures before completing the purchase.
Examples from available reviews (Nov 2021 – Oct 2025).
Exceptional customer support, fast delivery and prom...
Very poor customer service stay away - Ordered an iPhone 16 on the 23rd September, had £500 taken out of my account immediately. Was informed that the phone would be with me by the 25th Sep...
Ordered a phone on new contract was told the phone was in stock, cancelled my current contract, then a week later told phone wasn’t in stock and would...
Good and secure but a bit disappointing - I like the company they are very thorough with making sure all details are correct and security. But for the second year i got told you will receive a...
Mixed reports: many customers praise helpful staff and smooth orders, while a substantial number report delays, missed deliveries or unresponsive support.
Most reviewers cite competitive prices and good deals; a few complaints relate to charges taken before delivery or unmet expectations.
Generally described as fast and easy: customers frequently report quick checkout, simple setup and prompt delivery when the process worked well.
Product comments are split: several customers praise handset quality, while some report defects, software issues or receiving the wrong colour.
Communication is inconsistent: some reviews note clear updates and tracking, others report no updates, incorrect tracking images or poor follow-up.
Overall impressions vary: many positive accounts of fast delivery and support exist alongside recurring reports of late deliveries and difficult resolutions.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
From start to finish the process has been smooth and informative. Had a fault with my phone which wasn’t too drastic but was regular...
Poor Communication, long delivery time - It took me having to contact them four days after my order to get a delivery date, then they said they were waiting for more stock, but never told me....
100% would recommend to use affordable mob...
Very poor customer service stay away - Ordered an iPhone 16 on the 23rd September, had £500 taken out of my account immediately. Was informed that the phone would be with me by the 25th Sep...
The mobile phone was delivered late and...
The phone worked for 24 hours and then had to be returned to apple for a software issue. The phone is still in recovery mode and can tame up to 9 days...
Fast and cheap - ...
ordered phone on 21st sept and still no word of w...
Very helpful and clear - ...
They are very good to the customers - They are very goo...
Ordered a phone on new contract was told the phone was in stock, cancelled my current contract, then a week later told phone wasn’t in stock and would...
I have not got the phone yet. I waited in on Sunday. Missed a family gathering ro be there when DPS arrived. I even sat out front in my car to ensure...
Awful experience. Order was to port my number to a new provider. This was not done yet order with a new number was still delivered by them. If the por...
Always been happy getting my phones through this c...
Good and secure but a bit disappointing - I like the company they are very thorough with making sure all details are correct and security. But for the second year i got told you will receive a...
Great deal on an iPhone 16, and very...
Exceptional customer support, fast delivery and prom...
fast and easy - ...
Amaxzing service over all - Great service over all. Professional and punctual. My phone order was...
Nice and easy - ...
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Affordable Mobiles operates as an online mobile-phone retailer offering handsets and contract deals via its website. People searching reviews about Affordable Mobiles typically focus on delivery speed, order tracking, customer support and handset condition. This summary compiles recurring themes from customer feedback to help prospective buyers evaluate risks and strengths.