Orders fail to arrive on time and sometimes do not arrive.
“It never arrives on time and that's even if it does turn up at all”
Protect My Pet is frequently praised for taking routine parasite prevention out of owners' hands by delivering treatments on a recurring schedule and providing reminders. Many reviewers report improved pet health and reduced worry, citing easy account management and helpful adviser contact. A subset of reviews highlights value benefits such as spreading costs monthly and receiving alerts about cheaper options. However, there is at least one clear report of missed or late deliveries, so prospective customers may wish to confirm delivery terms and customer-service responsiveness before subscribing.
Examples from available reviews (Oct 2022 – Feb 2026).
Orders fail to arrive on time and sometimes do not arrive.
“It never arrives on time and that's even if it does turn up at all”
Delivered treatments ensure timely dosing and reliable customer support.
“Having my cats flea and worm treatment delivered means i can never forget when it is due.”
Satisfied with the treatment and its value for money.
“Happy with treatment and value for money”
Easy website and subscription spreads costs and offers helpful support.
“The website is very easy to use.”
Most reviewers report reliable, on-time deliveries and regular dispatches; one reviewer reports consistent late or missing deliveries.
Several customers cite good prices, monthly payment spreading and helpful price alerts, but the sample of reviews mentioning cost is small.
Users commonly mention an easy website, useful subscription reminders and reduced stress about dosing; one user reports difficulty administering tablets.
Customers report effective flea and worm treatments and good-quality food; isolated comments note administration difficulties rather than lack of efficacy.
Reviewers describe helpful advisers, proactive notifications and accessible customer contact when problems or questions arise.
The majority of reviews are positive, highlighting convenience, reliability and improvements in pet health; a small minority report negative delivery experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Protect My Pet was an excellent experience for me and my furry friend. Their unique approach of tailoring the treatments and delivering them straight to my doorstep, exactly when they were due, made my life easier. I didn't have to worry about making trips to the vet or remembering when it was time for the next round of treatments.
What impressed me most was how easy it is to use their service. By simply filling out a questionnaire about your pet's health history, Protect My Pet creates a personalised treatment plan that fits your pet's needs perfectly. The medication arrived promptly in non-intrusive packaging, making administering it stress-free.
Their commitment towards keeping pets safe from parasites and diseases genuinely shone through during every interaction with them. They knew everything there was to know about animal care and provided informative materials on dog vaccinations on their website as well.
Overall, I would highly recommend Protect My Pet services to any busy pet owner looking for efficient parasite prevention methods delivered with ease right at your door
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Protect My Pet is a UK-focused pet healthcare subscription provider that supplies parasite treatments, pet food and related products by post. The service is structured around online account management, recurring deliveries and customer support, aiming to simplify routine flea and worm treatment for pet owners.