Protect My Pet is frequently praised for taking routine parasite prevention out of owners' hands by delivering treatments on a recurring schedule and providing reminders. Many reviewers report improved pet health and reduced worry, citing easy account management and helpful adviser contact. A subset of reviews highlights value benefits such as spreading costs monthly and receiving alerts about cheaper options. However, there is at least one clear report of missed or late deliveries, so prospective customers may wish to confirm delivery terms and customer-service responsiveness before subscribing.
Examples from available reviews (Oct 2022 – Feb 2026).
Orders fail to arrive on time and sometimes do not arrive.
“It never arrives on time and that's even if it does turn up at all”
Delivered treatments ensure timely dosing and reliable customer support.
“Having my cats flea and worm treatment delivered means i can never forget when it is due.”
Satisfied with the treatment and its value for money.
“Happy with treatment and value for money”
Easy website and subscription spreads costs and offers helpful support.
“The website is very easy to use.”
Most reviewers report reliable, on-time deliveries and regular dispatches; one reviewer reports consistent late or missing deliveries.
Several customers cite good prices, monthly payment spreading and helpful price alerts, but the sample of reviews mentioning cost is small.
Users commonly mention an easy website, useful subscription reminders and reduced stress about dosing; one user reports difficulty administering tablets.
Customers report effective flea and worm treatments and good-quality food; isolated comments note administration difficulties rather than lack of efficacy.
Reviewers describe helpful advisers, proactive notifications and accessible customer contact when problems or questions arise.
The majority of reviews are positive, highlighting convenience, reliability and improvements in pet health; a small minority report negative delivery experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer struggles with email and wants to speak to a human.
“I just want to speak to a human being to resolve my problem”
Product is reliably delivered and dispatched promptly.
“Very reliable and promptly dispatched”
Service is prompt and excellent.
“Prompt great service!”
Easy-to-use service with orders always arriving on time.
“Order always on time.”
Service is reliable and easy to use.
“Reliable and easy”
Premium increased after informing company without explanation.
“you put my premium up with out saying why”
Product appears effective when applied monthly as needed.
“Appears to work upto when needed to be applied at end of each month”
Product keeps cats flea- and worm-free and arrives monthly.
“This product does keep my girls (cats) free from fleas and worms.”
Service is swift and efficient.
“Swift & efficient”
Home delivery prevents forgetting worming and flea treatments.
“the items comes straight to your door”
Deliveries consistently arrive just before each month end.
“it always turns up just before the end of month”
Company responded quickly and provided detailed explanations, impressing customer.
“the company got back to me quickly to explain everything in detail”
Monthly post reminders ensure timely worming and flea treatments.
“simply just comes through the post on time every month.”
Service is quick, easy to use and hassle-free.
“Quick and easy to use and know hassle.”
Treatments delivered fast, easy to set up, and non-irritating to pets.
“this one’s products don’t burn my pets.”
Subscription is hassle-free, timely and works as intended.
“No hassle subscription. Always delivered in time.”
Deliveries always arrive on time and are hassle-free.
“Always arrives on time Hassle free”
Orders consistently arrive on time.
“It always comes on times”
Reviewer found the flea treatment amazing.
“the flea treatment was amazing”
Monthly drug deliveries remind customers to administer treatments on time.
“arrive each month reminding you to administer same on time.”
Company notifies customers about cheaper alternatives and is recommended.
“they even let you know if there’s cheaper products”
Delivery is quick, easy and consistently on time.
“Quick easy and always comes on time”
Orders fail to arrive on time and sometimes do not arrive.
“It never arrives on time and that's even if it does turn up at all”
Reliable, timely deliveries and treatment seems effective, customer pleased.
“Very good and very reliable always on time”
Satisfied with the treatment and its value for money.
“Happy with treatment and value for money”
Service reduces stress by removing the need to remember treatments.
“It takes the stress out of remembering if I given the treatment or not”
Delivered treatments ensure timely dosing and reliable customer support.
“Having my cats flea and worm treatment delivered means i can never forget when it is due.”
Regular orders over months have been of the best standard.
“Been ordering for months always regular and of best standard”
Order arrived on time though pet resists taking tablets.
“It arrived on time!!”
Food and service are great; cat is happier and eager.
“Great food, great service.”
Service is well organised and appreciated by customer.
“So organised thankyou”
Service provides protection at a good price and reduces worry.
“Great service at a good price”
Staff are helpful and service is recommended by customer.
“Nice peeps and always helpfull”
After a year, treatments prevented fleas and reminders ensure prompt dosing.
“not a single flea on my dog!”
Service relieves the burden of remembering to buy cat supplies.
“It takes a load off my mind not having to remember to get the things for my cats.”
Orders are sent when due and customer cannot fault them.
“Can not fault my order I get sent my items when they are due.”
Easy website and subscription spreads costs and offers helpful support.
“The website is very easy to use.”
Customer expresses general satisfaction with the service.
“Very good thanks you”
Service helps customers keep track of flea treatment schedules.
“Great way to keep track of flea treatment”
Reliable service offering a good range of products.
“Reliable with a good range of products.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Protect My Pet is a UK-focused pet healthcare subscription provider that supplies parasite treatments, pet food and related products by post. The service is structured around online account management, recurring deliveries and customer support, aiming to simplify routine flea and worm treatment for pet owners.