Reviews show a split experience with Opinion Outpost. Several reviewers praise easy site use, quick PayPal cashouts and responsive support. At the same time a substantial number report late disqualifications, surveys closing early and instances where expected payouts were withheld or accounts were closed. Prospective users should note both patterns: reliable cashouts and helpful staff appear alongside recurring complaints about low per‑survey pay and verification/payout problems. Consider starting with small redemptions and monitoring support responsiveness before investing extensive time.
Examples from available reviews (Apr 2022 – Feb 2026).
User found the site easy to use and rewarding.
“Overall I am very happy with my opinion outpost experience!”
Account was closed after verification failure and payout withheld.
“they said I failed a verification and shut my account and won’t pay out.”
Surveys pay very little for the time required.
“18 mins survey for 20 points which is equivalent to just 20p”
Platform offers many surveys and top-notch customer service.
“surveys always available and their customers service is top notch”
Mixed reports on customer support: some users praise fast, helpful responses; others report account bans, withheld payouts and unhelpful support.
Payments help some users, but many complain about low pay per survey, frequent late disqualifications and withheld or missing payouts.
Users often find the site easy to use and surveys well designed, yet many report abrupt disqualifications and inconsistent survey availability.
Survey quality divided: several reviewers call surveys engaging, while many report surveys closing early, disqualifications and unpaid completions.
Communication varies: some reviews describe prompt resolution and feedback requests, others note unclear verification, autopilot replies or no explanation for bans.
Overall impressions are mixed: some users report reliable earnings and good support, while others experience payout problems, bans and low rewards.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Keeps sending activation requests despite multiple unsubscribes.
“I've unsubscribed many times still keeps asking me to activate the account I didn't ask for....”
Surveys are great, easy and fun.
“Great and easy and lots of fun too”
Good all-round surveys but may take longer than stated.
“A good all round survey, easy to fill out (although I’m sure it took longer than 15 minutes!)”
Late disqualifications occurred but customer service resolved missing points.
“They were great and sorted out the missing points, very helpful”
Platform offers interesting surveys and good payouts.
“They have interesting surveys to take and the payouts are good.”
Product is easy to follow and use, deserving five stars.
“great product very easy to follow and use”
Quick payouts and plenty of surveys available.
“Very quick payout and plenty to do.”
Enjoyable surveys and redeemable vouchers for shopping.
“great to get enough points to redeem against vouchers for my shopping!”
Survey was great and really interesting.
“Great survey really interesting”
Service generally good but screening can be slow; rewards are quick.
“Generally good service, but sometimes not quick enough on screening out.”
Plenty of varied surveys, enjoyable and rewards arrive instantly.
“Rewards arrive instantly too.”
Support responded promptly and awarded credit to the account.
“A prompt response from Support was greatly appreciated and then awarded credit on account too.”
Never got any PayPal payments and support didn't answer questions.
“Never got any money to pay pal.!!!!”
Surveys are educating and interesting.
“Opinion outpost surveys are educating and interesting.”
Reviewer considers it the best for surveys.
“Best for surveys”
Surveys can be hard to qualify for but rewards arrive immediately.
“When I redeem my points my rewards arrive immediately, which is brilliant.”
Reviewer likens rewards to vouchers for giving opinions.
“Just like getting vouches as rewards for my 0pinion”
Easy to use with good rewards worth the time.
“Easy to use, good rewards and worth the time taken to accrue the points.”
Reviewer found the service quite enjoyable.
“Quite enjoyable”
Best survey site with good surveys and prompt payments.
“prompt payment with no hassles.”
Surveys are interesting and customer service seems excellent.
“Customer service seems excellent dealing with problems.”
Received £20 then no more surveys appeared.
“i been paid 20 pound in 4 days no more survey or offer have come up avoid”
Account was closed after verification failure and payout withheld.
“they said I failed a verification and shut my account and won’t pay out.”
Customer service was worse this year but recently returned to normal.
“last 2 weeks it has returned to relative normality.”
Surveys pay very little for the time required.
“18 mins survey for 20 points which is equivalent to just 20p”
Surveys often close early without paying for completed responses.
“closed early' even when fully completed”
Helpful customer service and occasional survey opportunities.
“Helpful customer service.”
Surveys often close early or exclude respondents after long work.
“They offer you surveys and after about 20 minutes they say we have closed the survey early”
Payments provide meaningful extra income during financial difficulties.
“Their payments are worth more than £68 per hour to me”
Many completed surveys didn't award points and support was useless.
“Completed multiple surveys only to not get the points.”
A long survey wasn't paid due to an unmentioned phone number requirement.
“They didn't pay me for a very long survey that I fuĺy completed because I didn't put my phone number in the survey”
Panel has declined and is now a waste of time.
“It used to be a good survey panel but not anymore.”
Earned then was banned without explanation and payments failed.
“penalised me and was banned from the site without explanation.”
Verification issue was resolved after initial waiting.
“Edit: problem was resolved thank you”
Reviewer says Trustpilot is a beautiful digital experience site.
“Trust pilot is so beautiful Digital experience site”
Often disqualified near the end and small surveys take too long.
“when im literally 2% away from finishing a 20 minute long survey.”
Platform offers many surveys and top-notch customer service.
“surveys always available and their customers service is top notch”
Rewards fair but frequent late disqualifications waste time.
“they always disqualify in the last questions instead in the first questions making you waste your time”
Often reach end of survey only to be told they don't qualify.
“told 'Sorry, you do not qualify'!”
Favourite site with quick earnings and immediate PayPal cashouts.
“you receive paypal cash outs immediately”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Opinion Outpost is an online consumer survey panel that pays members for completing market‑research surveys. Participants typically earn points that can be redeemed for gift cards or PayPal cashouts. The platform is used to collect consumer feedback for brands and researchers and is commonly referenced in comparisons of paid survey sites.