Reviews Analysed
21
We Collect & Analyse Reviews
Opinion Outpost
Experiences & Reviews
Opinion Outpost is an online consumer survey panel that pays members for completing market‑research surveys. Participants typically earn points that can be redeemed for gift cards or PayPal cashouts. The platform is used to collect consumer feedback for brands and researchers and is commonly referenced in comparisons of paid survey sites.
Overview & Key Metrics
Positive Sentiment
52%
Latest Review
20d
Overall Rating
3.0
Our Analysis
🎯
Service quality
Mixed reports on customer support: some users praise fast, helpful responses; others report account bans, withheld payouts and unhelpful support.
Share
Mixed
12%
💰
Value for money
Payments help some users, but many complain about low pay per survey, frequent late disqualifications and withheld or missing payouts.
Share
Weak
17%
⚡
User experience
Users often find the site easy to use and surveys well designed, yet many report abrupt disqualifications and inconsistent survey availability.
Share
Mixed
13%
🔧
Product quality
Survey quality divided: several reviewers call surveys engaging, while many report surveys closing early, disqualifications and unpaid completions.
Share
Weak
17%
📞
Communication
Communication varies: some reviews describe prompt resolution and feedback requests, others note unclear verification, autopilot replies or no explanation for bans.
Share
Mixed
12%
⭐
Overall experience
Overall impressions are mixed: some users report reliable earnings and good support, while others experience payout problems, bans and low rewards.
Share
Mixed
28%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (April 2022 – September 2025).
Opinion Outpost Review: A Great Way To Share Your Opinions And Earn Rewards
"I recently had a wonderful experience with Opinion Outpost, the market research panel that rewards its members for sharing their opinions through free surveys. This website is easy to use and I appreciate their simple registration process. The surveys themselves are engaging and well-designed. I found the questions to be relevant and interesting, which made it easier for me to provide thoughtful responses. Each survey rewards you with points which accumulate over time and can then be redeemed as gift-cards. What's more, Opinion Outpost truly values its members' feedback - they frequently seek additional insight on how they can improve the overall user experience of their site which shows that they care about customer satisfaction. Overall I am very happy with my opinion outpost experience! It provides an easy way for me to engage in something productive during my free time while earning some extra cash at the same time. Definitely recommend anyone signing up right away!"
Manuela Fay
Collected.reviews
Apr 22, 2022
Featured for: Detailed positive UX and rewards
Would not even give one star
"Would not even give one star, they are a total con. I saved up my points went to cash out l, then they..."
Ben
Trustpilot
Sep 30, 2025
Featured for: Alleged account closure and non‑payment
i must congratulate them on the…
"i must congratulate them on the excellent surveys they have, however still not happy with 18 mins survey for 20 points which is equivalent to just 20p..."
marsh
Trustpilot
Sep 30, 2025
Featured for: Highlights low pay and survey cutoffs
Outpost is a very good platform
"Outpost is a very good platform, surveys always available and the..."
Oluwatobi Olusegun
Trustpilot
Sep 30, 2025
Featured for: Positive service, available surveys
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Michael Clarke
trustpilot.com
Sep 30, 2025
Great survey site
Great survey site. Usually plenty of interesting surveys on offer for v...
c
customer
trustpilot.com
Sep 30, 2025
good survey site i been paid 20 pound…
i been paid 20 pound in 4 days no mo...
B
Ben
trustpilot.com
Sep 30, 2025
Would not even give one star
Would not even give one star, they are a total con. I saved up my points went to cash out l, then they...
Y
Yvonne Rautenbach
trustpilot.com
Sep 30, 2025
historically the c/s has been great but…
historically the c/s has been great but but a bit less satisfactory this year however last 2 weeks it has returned to relative normality. I think mayb...
m
marsh
trustpilot.com
Sep 30, 2025
i must congratulate them on the…
i must congratulate them on the excellent surveys they have, however still not happy with 18 mins survey for 20 points which is equivalent to just 20p...
R
Roy Gissop
trustpilot.com
Sep 30, 2025
Completed surveys 'closed early'
This company has a habit of saying that a survey has been 'closed early' even when full...
M
Michelle Hill
trustpilot.com
Sep 30, 2025
Good
Helpful customer service. OK survey...
c
c p
trustpilot.com
Sep 30, 2025
They often don't pay for these reasons
They often don't pay for these reasons, They offer you surveys and after about 20 minutes they say we have closed...
K
Karl Moore
trustpilot.com
Sep 30, 2025
Their payments are worth more than £68…
Their payments are worth more than £68 per hour to me in this time of continuing f...
J
John
trustpilot.com
Sep 30, 2025
Awful
Used to be decent, now they are awful and a waste of time. Completed multiple surveys only...
C
Chris Phillips
trustpilot.com
Sep 30, 2025
They didn't pay me for a very long…
They didn't pay me for a very long survey that I fuĺy completed because I didn't put my phone number in the survey but I did...
A
Alex F
trustpilot.com
Sep 30, 2025
It used to be a good survey panel but…
It used to be a good survey panel but not anymor...
J
Jan A
trustpilot.com
Sep 30, 2025
They lure you in then ban you
They lure you in. I answered fairly and honestly and earned good money to begin with, however I started getting to...
L
Lemon Chip
trustpilot.com
Sep 30, 2025
STILL WAITING FOR VERIFICATION
Edit: problem was...
z
zia uddin
trustpilot.com
Sep 30, 2025
Trust pilot is so beautiful Digital…
Trust pilot is so beautif...
A
Angela
trustpilot.com
Sep 30, 2025
Screen me out at the beginning, not the end
Over the last few weeks I have accumulated enough points to redeem about £50 worth of gift cards, so thats a major positive, however in the last week...
O
Oluwatobi Olusegun
trustpilot.com
Sep 30, 2025
Outpost is a very good platform
Outpost is a very good platform, surveys always available and the...
M
Mr Jeronimo Garcia Marcos
trustpilot.com
Sep 30, 2025
Waste of time
The rewards are quite fair. Unfortunately, they always disqualify in the last quest...
G
Glen Arnold
trustpilot.com
Sep 30, 2025
Annoying disqualification!
Fairly happy, good rewards but I get a little pi**ed off when I get most or all the way through a survey, only to be told 'Sorry, you d...
R
Ruth D
trustpilot.com
Sep 30, 2025
I find opinion outpost to be one of my…
I find opinion outpost to be one of my favourite survey sites, I can earn quickly through their surveys, and you...
Conclusion
Reviews show a split experience with Opinion Outpost. Several reviewers praise easy site use, quick PayPal cashouts and responsive support. At the same time a substantial number report late disqualifications, surveys closing early and instances where expected payouts were withheld or accounts were closed. Prospective users should note both patterns: reliable cashouts and helpful staff appear alongside recurring complaints about low per‑survey pay and verification/payout problems. Consider starting with small redemptions and monitoring support responsiveness before investing extensive time.