Reviews show a split experience with Opinion Outpost. Several reviewers praise easy site use, quick PayPal cashouts and responsive support. At the same time a substantial number report late disqualifications, surveys closing early and instances where expected payouts were withheld or accounts were closed. Prospective users should note both patterns: reliable cashouts and helpful staff appear alongside recurring complaints about low per‑survey pay and verification/payout problems. Consider starting with small redemptions and monitoring support responsiveness before investing extensive time.
Examples from available reviews (Apr 2022 – Feb 2026).
User found the site easy to use and rewarding.
“Overall I am very happy with my opinion outpost experience!”
Account was closed after verification failure and payout withheld.
“they said I failed a verification and shut my account and won’t pay out.”
Surveys pay very little for the time required.
“18 mins survey for 20 points which is equivalent to just 20p”
Platform offers many surveys and top-notch customer service.
“surveys always available and their customers service is top notch”
Mixed reports on customer support: some users praise fast, helpful responses; others report account bans, withheld payouts and unhelpful support.
Payments help some users, but many complain about low pay per survey, frequent late disqualifications and withheld or missing payouts.
Users often find the site easy to use and surveys well designed, yet many report abrupt disqualifications and inconsistent survey availability.
Survey quality divided: several reviewers call surveys engaging, while many report surveys closing early, disqualifications and unpaid completions.
Communication varies: some reviews describe prompt resolution and feedback requests, others note unclear verification, autopilot replies or no explanation for bans.
Overall impressions are mixed: some users report reliable earnings and good support, while others experience payout problems, bans and low rewards.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Permanent ban after asking about ID verification prevented redeeming points.
“I was hit with a permanent banned because I asked in email on how to verify my account with a state ID”
Earned points were not received and support ignored enquiries.
“I did not received these points.”
Surveys now pay much less and errors sometimes prevent payment.
“50 cents for 15 minutes is absurd.”
Reviewer never received payments despite hours of work.
“it's been week and never got any money”
Redeeming rewards can be delayed by prolonged account reviews.
“new accounts that have been created months ago can be under review for weeks after you try to redeem your rewards.”
Account under review prevented redeeming points despite long attempts.
“when I go to redeem I get an error message saying my account is under review.”
Many questions answered only to be told they are not a right fit.
“They have you answer so many questions and when you think you're done they tell you that we're not a right fit.”
Surveys take far longer than stated, yielding very low hourly pay.
“EVERY SINGLE SURVEY I attempted or completed took 3 to 5 times longer than stated.”
Nearly finished surveys then got booted off and lost time.
“After almost completely finishing 2-30 min surveys I got booted off the website.”
Reviewer warns of spam calls and extremely high rejection rates.
“Do not join as they work with other companies that share your information you will be inundated with spam calls and emails.”
They froze my account and did not pay me after completing surveys.
“they didn't pay me just froze my account permeantly”
Surveys disqualify you at the end, wasting time without reward.
“They let you get to the end of the survey”
Many surveys disqualify me at the end, wasting hours of effort.
“I just took 12 surveys in about 4 hours and only passed 2.”
Surveys often disqualify users after long effort with no compensation.
“it tells you you do not qualify or the survey filled up.”
A 30‑minute survey was not credited, citing lack of seriousness.
“I was not credited for the survey because I did not take it seriously.”
Reviewer claims the company stole their money and is illegitimate.
“they stole my money”
Account bans occur allegedly for cashing out too often, despite honesty.
“Opinion Outpost once banned me for no reason but they rescinded the ban.”
Reviewer alleges the site is a scam and collects users' information.
“#scam #waste of time”
Account suspended after earning points and support did not respond.
“it suspended my account after I collected 200 points equal to $20 without giving any convincing reasons”
After verification, payouts are quick and attainable compared with competitors.
“Opinion Outpost has a very low thresh hold for payout.”
I recently had a wonderful experience with Opinion Outpost, the market research panel that rewards its members for sharing their opinions through free surveys. This website is easy to use and I appreciate their simple registration process.
The surveys themselves are engaging and well-designed. I found the questions to be relevant and interesting, which made it easier for me to provide thoughtful responses. Each survey rewards you with points which accumulate over time and can then be redeemed as gift-cards.
What's more, Opinion Outpost truly values its members' feedback - they frequently seek additional insight on how they can improve the overall user experience of their site which shows that they care about customer satisfaction.
Overall I am very happy with my opinion outpost experience! It provides an easy way for me to engage in something productive during my free time while earning some extra cash at the same time. Definitely recommend anyone signing up right away!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Opinion Outpost is an online consumer survey panel that pays members for completing market‑research surveys. Participants typically earn points that can be redeemed for gift cards or PayPal cashouts. The platform is used to collect consumer feedback for brands and researchers and is commonly referenced in comparisons of paid survey sites.