Based on the analysed reviews, customers frequently report punctual drivers, clean and comfortable vehicles, and prompt communication around bookings and flight delays. Several reviewers noted last‑minute changes were handled without issue and that drivers sometimes provided larger vehicles at no extra charge. Mentions of competitive pricing appear but are relatively few, so price impressions are positive yet not widely reported. If you value reliability and clear pre‑trip communication for airport or point‑to‑point transfers, these reviews show consistent positive experiences; for best value, compare quotes before booking and confirm flight‑monitoring or waiting terms.
Examples from available reviews (Mar 2022 – Feb 2026).
Booking was easy and the transfer was comfortable and professional.
“it was an excellent experience.”
Customer service replied quickly and the driver waited despite the delay.
“there was no problem having the driver wait for me.”
Good price, clear communication and a smooth, comfortable drive.
“Communication was spot on.”
They accommodated a last-minute booking and provided prompt driver service.
“Made a last minute reservation and they were able to accommodate without issue!”
Most reviews describe punctual, courteous drivers and timely pick‑ups; drivers frequently wait for delayed flights and take efficient routes when needed.
A small number of reviewers mention competitive pricing or complimentary upgrades; positive signals exist but are limited in quantity.
Users report a straightforward online booking process, simple confirmations and flexibility for last‑minute changes or flight delays.
Vehicle condition is regularly praised: clean, spacious and comfortable cars or minibuses; some reviews note larger vehicles provided at no extra cost.
Reviewers highlight timely pre‑trip information, driver messages and prompt customer‑service responses, including handling schedule adjustments and flight delays.
Most reviewers express clear satisfaction and recommend Kiwitaxi for transfers, citing punctual drivers, helpful staff and comfortable rides.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Driver was professional and made passengers feel safe and comfortable.
“Our driver was professional”
Driver was on time and the ride was comfortable.
“The driver was right on time”
Driver arrived on time and knew shortcuts to the destination.
“On time and driver knew all the shortcuts.”
Driver waited for the delayed flight and provided an amazing service.
“Our flight got delayed and our driver made sure to wait for us”
Driver was punctual, professional and handled luggage efficiently.
“He found the quickest route to the airport and handled our luggage easily.”
Driver was nice, vehicle was clean and the journey excellent.
“Driver was nice”
Booking was simple and driver was prompt, friendly and communicative.
“Smooth from start to finish”
Passenger reported a great minibus and an excellent driver.
“It wat agreat minibus and great driver.”
Reviewer criticises customer care's behaviour at immigration and was disgusted.
“I was disgusted 0 star Pathetic,”
No one met the customers at the airport and they waited about an hour.
“No one met the customers at the airport.”
The driver was very polite during the transfer.
“Der Chaufer war sehr ófflich”
Driver was professional and waited despite our two-hour delay.
“The driver was very professional and waited for us”
Praises punctual, comfortable personal trip and thanks the drivers.
“Спасибо огромное за личную поездку❤️”
New vehicle and polite driver made the Split transfer excellent.
“The vehicle was brand new and the driver was very polite”
Driver waited, called ahead, and provided a calm, timely journey.
“он ждал меня у выхода, заранее позвонил.”
Driver confirmed, arrived promptly, and provided an immaculate, stress-free ride.
“Mario our driver confirmed the booking 24 hours before pick up time”
Timely, clean, and professional service left a very positive impression.
“The driver arrived right on time”
Driver was on time and the trip had no problems.
“Our driveer was on time.”
Stress-free, comfortable transfer with punctual driver and responsive support.
“Stress-free and super comfortable ride.”
I recently booked a taxi transfer with Kiwitaxi and I have to say, it was an excellent experience. Booking online was quick and easy, and the prices were very affordable compared to other options I had looked at.
The driver arrived promptly at the designated pick-up point, and he was very courteous and professional throughout the trip. The car itself was clean, comfortable, and spacious - perfect for our family of four.
What impressed me most about Kiwitaxi was their international shuttle system that covers over 2000 cities worldwide. This is great news for travelers like myself who frequently travel abroad.
Overall, my experience with Kiwitaxi exceeded my expectations in terms of convenience, affordability, comfortability, professionalism of drivers as well as customer service quality. Therefore would highly recommend them for anyone looking to book airport transfers
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Kiwitaxi is an online booking platform for pre‑booked airport and point‑to‑point transfers. The service matches customers with local drivers and vehicle options, offers online payment and booking confirmation, and provides customer‑service support for schedule changes and flight updates. It is used by travellers seeking private transfers rather than public transport or ride‑hail on demand.