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We Collect & Analyse Reviews

Kiwitaxi
Experiences & Reviews

Kiwitaxi is an online booking platform for pre‑booked airport and point‑to‑point transfers. The service matches customers with local drivers and vehicle options, offers online payment and booking confirmation, and provides customer‑service support for schedule changes and flight updates. It is used by travellers seeking private transfers rather than public transport or ride‑hail on demand.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 100%
Latest Review 22d
Overall Rating
5.0

Our Analysis

🎯

Service quality

Most reviews describe punctual, courteous drivers and timely pick‑ups; drivers frequently wait for delayed flights and take efficient routes when needed.

Share
32%
Strong
💰

Value for money

A small number of reviewers mention competitive pricing or complimentary upgrades; positive signals exist but are limited in quantity.

Share
5%
Mixed

User experience

Users report a straightforward online booking process, simple confirmations and flexibility for last‑minute changes or flight delays.

Share
8%
Strong
🔧

Product quality

Vehicle condition is regularly praised: clean, spacious and comfortable cars or minibuses; some reviews note larger vehicles provided at no extra cost.

Share
13%
Strong
📞

Communication

Reviewers highlight timely pre‑trip information, driver messages and prompt customer‑service responses, including handling schedule adjustments and flight delays.

Share
11%
Strong

Overall experience

Most reviewers express clear satisfaction and recommend Kiwitaxi for transfers, citing punctual drivers, helpful staff and comfortable rides.

Share
31%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

I
Iris Simantov
trustpilot.com Sep 30, 2025

On time

On time , quickly, the car was...

K
Karina Karin
trustpilot.com Sep 30, 2025

The driver Denis has arrived on time…

The driver Denis has arrived on time and was very polite and friendl...

I
Ilina
trustpilot.com Sep 30, 2025

Excellent service

Excellent service, arrived 5 minutes earlier, spacious, clean and...

J
Josie Guest
trustpilot.com Sep 30, 2025

Best transfer company of every used on…

Best transfer company of every used on time contacting you every step of...

K
Kathy
trustpilot.com Sep 30, 2025

Book your transfer with Kiwitaxi

Price was great. Communication was spot on. Driver was wonderful and waiting fo...

B
Barbara Williams
trustpilot.com Sep 30, 2025

What a wonderful company!

What a wonderful company! We had several glitches in our schedule and had to adjust locations and times more than once. We got superior service from n...

n
netta rot
trustpilot.com Sep 30, 2025

The driver was charming

The driver was charming, drove safely and it was a 3 and a...

s
sylvia r
trustpilot.com Sep 30, 2025

Made a last minute reservation and they…

Made a last minute reservation and they were able to accommodate without issue! Driver m...

G
Gina Mohácsi
trustpilot.com Sep 30, 2025

Perfect!!!!

...

E
Erin
trustpilot.com Sep 30, 2025

Excellent driver and customer service

I booked a transfer from Tbilisi airport, my flight was delayed so I emailed customer service and they replied quickly, there was no problem having th...

H
Hisham Janabi
trustpilot.com Sep 30, 2025

Excellent service and good driver as…

Excellent service and good driver as Always. Thank...

B
Big Softy
trustpilot.com Sep 30, 2025

The driver was punctual.

The driver was punctual. The vehicle was clean and air conditioned. and even larger t...

K
Kevin
trustpilot.com Sep 30, 2025

Our driver was professional

Our driver was professional, made us feel aafe an...

P
Phine
trustpilot.com Sep 30, 2025

The driver was right on time and was a…

The driver was right on time and...

H
Hoot Gibson
trustpilot.com Sep 30, 2025

On time and driver knew shortcuts to NCE

On time and driver kn...

K
Ketevan Grigalashvili
trustpilot.com Sep 30, 2025

We had one of the best experiences

We had one of the best experiences. Our flight got delayed and ou...

E
Elyse Pepper
trustpilot.com Sep 30, 2025

Our experience was excellent

Our experience was excellent. The information about our driver was delivered promptly. He was on time. He was professional and perso...

D
Daniel Juhasz
trustpilot.com Sep 30, 2025

Driver was nice

Driver was nice, csr was clean, and th...

J
Joanne Kenny
trustpilot.com Sep 30, 2025

Smooth from start to finish

Smooth from start to finish, booking process simple, our driver was prompt, messaged to ket...

עמרי טכורש
trustpilot.com Sep 30, 2025

It wat agreat minibus and great driver.

It wat agreat minib...

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Conclusion

Based on the analysed reviews, customers frequently report punctual drivers, clean and comfortable vehicles, and prompt communication around bookings and flight delays. Several reviewers noted last‑minute changes were handled without issue and that drivers sometimes provided larger vehicles at no extra charge. Mentions of competitive pricing appear but are relatively few, so price impressions are positive yet not widely reported. If you value reliability and clear pre‑trip communication for airport or point‑to‑point transfers, these reviews show consistent positive experiences; for best value, compare quotes before booking and confirm flight‑monitoring or waiting terms.