Reviews Analysed
21
We Collect & Analyse Reviews
JustPark
Experiences & Reviews
JustPark is a UK parking marketplace operating a website and mobile app that helps drivers find, reserve and pay for parking. The platform connects motorists with a mix of private and commercial spaces and provides booking management and contact options for hosts and drivers.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
28d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Few reviews mention service; those that do describe courteous, quick refund handling and polite, helpful responses.
Share
Mixed
4%
💰
Value for money
Several reviewers cite lower prices, discounts or good daily rates compared with local charges, though isolated complaints exist.
Share
Strong
16%
⚡
User experience
Most reviewers describe booking as easy: clear instructions, fast payments, useful photos and straightforward arrival details.
Share
Strong
41%
🔧
Product quality
Many report spots matching descriptions and ample room; a minority raise security or cleanliness concerns at specific locations.
Share
Strong
16%
📞
Communication
A small set of reviews note good communication: direct contact with owners and prompt, polite replies from support.
Share
Mixed
6%
⭐
Overall experience
Overall tone is positive: stress-free bookings and repeat-use intention, with a few negative experiences about location or security.
Share
Strong
16%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2022 – September 2025).
"Easy Parking With JustPark: A Review"
"I recently used JustPark to find parking for an event in the city and was thoroughly impressed with their service. The app made it incredibly easy to search for available spaces near my destination, and reserve a spot within seconds. What stood out to me was the vast selection of over 45,000 locations across the UK - I felt confident that I would be able to find something convenient no matter where I needed to go. The process itself was seamless; after choosing my location and time period, I was presented with multiple options ranging from private driveways to public car parks. Each space had transparent information about its availability, distance from my destination, and cost per hour/day. Once I selected my preferred option, payment processing took only a few clicks. Not only did JustPark provide an efficient way of finding parking spots in busy areas but also saved me money by allowing me access discounts on many well-known car parks close buildings or places of interest which majority charge extortionate prices especially during weekends or holidays . Overall, using JustPark was a great experience - simple yet effective platform combined with affordable prices & special discounts saved both time , energy furthermore giving you peace of mind ensuring hassle-free search . Definitely recommend this app for anyone looking for stress-free parking solutions."
Velma
Collected.reviews
Jul 10, 2022
Featured for: Detailed positive on app and value
The place is a bit far from the airport…
"The place is a bit far from the airport it cost me 20 pounds each way by Uber plus the parking..."
ALI KESKES
Trustpilot
Sep 30, 2025
Featured for: Negative: distance, cost and security
Good customer service
"A request was made to refund a cancelled booking. This was made in a courteo..."
Juliana Martin
Trustpilot
Sep 30, 2025
Featured for: Refund handled quickly, courteous response
Seamless system online
"Seamless system online , parking spot was as described, also photo of spot r..."
Paul
Trustpilot
Sep 30, 2025
Featured for: Mentions photos, seamless booking, value
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
P
Paul
trustpilot.com
Sep 30, 2025
Seamless system online
Seamless system online , parking spot was as described, also photo of spot r...
F
Fiona
trustpilot.com
Sep 30, 2025
Easy to book
Easy to book. G...
m
mark lesley
trustpilot.com
Sep 30, 2025
Good parking
Easy to get to...
W
Will Bradley
trustpilot.com
Sep 30, 2025
Parking
Easy to get to, n...
A
ALI KESKES
trustpilot.com
Sep 30, 2025
The place is a bit far from the airport…
The place is a bit far from the airport it cost me 20 pounds each way by Uber plus the parking...
M
Mark Philipson
trustpilot.com
Sep 30, 2025
STRESS FREE PRKING
Easy to book online, enabled me to just park and...
A
Ash
trustpilot.com
Sep 30, 2025
Easy to find
Easy to find, p...
J
Juliana Martin
trustpilot.com
Sep 30, 2025
Good customer service
A request was made to refund a cancelled booking. This was made in a courteo...
J
James Reid
trustpilot.com
Sep 30, 2025
Very good place Definitely use again
Very good place De...
S
Steve K
trustpilot.com
Sep 30, 2025
Good location and value
...
c
customer
trustpilot.com
Sep 30, 2025
Very easy
Very easy, as descri...
J
Jolanta
trustpilot.com
Sep 30, 2025
Easy booking system
Easy booking system, very good communication with t...
c
customer
trustpilot.com
Sep 30, 2025
Easy to find
Easy to find, very close to...
M
Ms Di Kennard
trustpilot.com
Sep 30, 2025
Absolutely brilliant and the car broke…
Absolutely brilliant and the car broke down, so it was great that I...
E
Emma
trustpilot.com
Sep 30, 2025
Parking was easy
Parking was easy, smell of...
R
Ray Clegg
trustpilot.com
Sep 30, 2025
Easy to find
Easy to find, and pl...
D
David from Lancaster
trustpilot.com
Sep 30, 2025
Brilliant
Brilliant. Worked perfectly. First ti...
D
Di
trustpilot.com
Sep 30, 2025
Easy parking close to train station
Easy parking clos...
K
Kevin Liverpool
trustpilot.com
Sep 30, 2025
Booking a private car space in Scarborough.
Booking a private car space was an easy process and we got full location...
A
Amelia E
trustpilot.com
Sep 30, 2025
Easy to find whole day parking at a…
Easy to find whole day par...
Conclusion
Reviews indicate JustPark commonly delivers a straightforward booking experience with useful features such as photos, location details and easy online payment. Multiple reviews highlight value for money and discounts compared with local charges, and several users report helpful, prompt customer support for refunds or changes. A small number of reviews warn about remote airport sites (extra travel costs) and isolated security or cleanliness concerns. Consumers should check listing photos, exact location details and host contact information before booking, particularly for off-site or long‑stay parking.