Reviews indicate JustPark commonly delivers a straightforward booking experience with useful features such as photos, location details and easy online payment. Multiple reviews highlight value for money and discounts compared with local charges, and several users report helpful, prompt customer support for refunds or changes. A small number of reviews warn about remote airport sites (extra travel costs) and isolated security or cleanliness concerns. Consumers should check listing photos, exact location details and host contact information before booking, particularly for off-site or long‑stay parking.
Examples from available reviews (Dec 2021 – Feb 2026).
The app made finding and booking parking simple and convenient.
“The app made it incredibly easy”
Location was far, costly to reach and felt insecure.
“not secure at all”
Refund request for a cancelled booking was handled quickly and courteously.
“Brilliant customer service.”
Online booking was seamless and the spot matched description.
“Seamless system online”
Few reviews mention service; those that do describe courteous, quick refund handling and polite, helpful responses.
Several reviewers cite lower prices, discounts or good daily rates compared with local charges, though isolated complaints exist.
Most reviewers describe booking as easy: clear instructions, fast payments, useful photos and straightforward arrival details.
Many report spots matching descriptions and ample room; a minority raise security or cleanliness concerns at specific locations.
A small set of reviews note good communication: direct contact with owners and prompt, polite replies from support.
Overall tone is positive: stress-free bookings and repeat-use intention, with a few negative experiences about location or security.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (9) · Reviews (1) · Quotes shortened · As of: February 2026
Service worked perfectly and reviewer will use it again.
“Worked perfectly.”
Parking was easy and close to the train station.
“Easy parking close to train station”
Booking was easy and provided full location details and owner contact.
“we got full location details and a contact with the property owner”
Whole day parking was easy to find and reasonably priced.
“Easy to find whole day parking at a reasonable price.”
Booked space occupied on arrival; no refund or escalation offered.
“booked and paid for space was already taken on arrival”
App and support failures led to a disputed parking ticket and refused refund.
“no support could be offered.”
Space cancelled and re-listed at much higher price; complaint ignored.
“***BEWARE*** Albany Villas in Brighton cancelled my order at the last minute”
I recently used JustPark to find parking for an event in the city and was thoroughly impressed with their service. The app made it incredibly easy to search for available spaces near my destination, and reserve a spot within seconds. What stood out to me was the vast selection of over 45,000 locations across the UK - I felt confident that I would be able to find something convenient no matter where I needed to go.
The process itself was seamless; after choosing my location and time period, I was presented with multiple options ranging from private driveways to public car parks. Each space had transparent information about its availability, distance from my destination, and cost per hour/day. Once I selected my preferred option, payment processing took only a few clicks.
Not only did JustPark provide an efficient way of finding parking spots in busy areas but also saved me money by allowing me access discounts on many well-known car parks close buildings or places of interest which majority charge extortionate prices especially during weekends or holidays .
Overall, using JustPark was a great experience - simple yet effective platform combined with affordable prices & special discounts saved both time , energy furthermore giving you peace of mind ensuring hassle-free search . Definitely recommend this app for anyone looking for stress-free parking solutions.
App glitch prevented payment, customer service did not resolve the issue.
“Couldn't pay for 4 hours parking 13:14 - 17:14”
Space owner unresponsive; reviewer paid elsewhere and refund demanded screenshots.
“Couldn't contact space owner (no response) even though I'd paid JustPark £95.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
JustPark is a UK parking marketplace operating a website and mobile app that helps drivers find, reserve and pay for parking. The platform connects motorists with a mix of private and commercial spaces and provides booking management and contact options for hosts and drivers.