Reviews Analysed
21
We Collect & Analyse Reviews
iSUBSCRIBE
Experiences & Reviews
iSUBSCRIBE is an online UK subscription retailer specialising in magazine subscriptions and gift subscriptions. The site functions as an intermediary between customers and publishers, handling orders, renewals and subscription management via its website.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
21d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Most reviewers report reliable, efficient handling and timely recurring orders; a minority describe missed deliveries and slow problem resolution.
Share
Strong
23%
💰
Value for money
Several users cite discounts, vouchers and competitive pricing; one reviewer raised concerns about refund policy and perceived poor value.
Share
Strong
9%
⚡
User experience
Many reviewers praise an easy-to-use website and quick checkout; a small number experienced problems registering with third‑party supplier sites.
Share
Strong
16%
🔧
Product quality
Few comments on magazine content quality; some long-term buyers report recipients enjoy issues, while isolated reports describe non‑delivery.
Share
Mixed
5%
📞
Communication
Some customers praise confirmation emails and helpful replies; others report slow responses, limited follow-up and ineffective contact handling.
Share
Mixed
9%
⭐
Overall experience
Overall feedback is mainly positive with many repeat customers; a minority report serious delivery or refund problems that affected satisfaction.
Share
Strong
38%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Amazing Magazine Subscription Experience
"I recently came across iSUBSCRiBE while searching for a magazine subscription and I must say that my experience with them was fantastic. The website is easy to navigate, and the wide range of options available was impressive. I found exactly what I was looking for without any hassle and at an affordable price. The fact that they offer free UK delivery is an added bonus. What made my experience even better was the excellent customer service provided by the team at iSUBSCRiBE who promptly answered my questions via email. Overall, I am very satisfied with my purchase from iSUBSCRiBE and would highly recommend their services to anyone in search of a great deal on magazine subscriptions or subscription box gifts."
Greenholt
Collected.reviews
May 08, 2022
Featured for: Detailed positive: UX, price, support
Do not use this company
"Do not use this company. Always subscribe directly with the supplier. They work on the principle of getting you to s..."
Charlotte Ameigh
Trustpilot
Sep 30, 2025
Featured for: Alleges non-delivery and refund issues
Sadly they have let me down
"Sadly they have let me down. Given 2 weeks to deliver a time sensitive sport magazine. It hasn't arrived. The 'contact u..."
Andrew W
Trustpilot
Sep 30, 2025
Featured for: Time-sensitive delivery failure; poor contact
Easy to use web site and great prices
"The web site was very easy to use and the prices were great. Even got a £2.50 discount for signing u..."
customer
Trustpilot
Sep 30, 2025
Featured for: Easy site, good prices, discounts
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Charlotte Ameigh
trustpilot.com
Sep 30, 2025
Do not use this company
Do not use this company. Always subscribe directly with the supplier. They work on the principle of getting you to s...
d
dp
trustpilot.com
Sep 30, 2025
Ongoing subscription
Ongoing subscription, got a s...
A
Andrew W
trustpilot.com
Sep 30, 2025
Sadly they have let me down
Sadly they have let me down. Given 2 weeks to deliver a time sensitive sport magazine. It hasn't arrived. The 'contact u...
N
Nigel Thomas
trustpilot.com
Sep 30, 2025
Very Good Service
...
M
MR K PHIPPS
trustpilot.com
Sep 30, 2025
Over a week and no magazine
...
D
David
trustpilot.com
Sep 30, 2025
It worked well
...
j
jacqueline Murrant
trustpilot.com
Sep 30, 2025
service was efficient
...
K
Kim
trustpilot.com
Sep 30, 2025
Have been ordering Vogue Subscription…
Have been ordering Vogue Subscription for many years as a gift. Very pleased with Isubscribe. I li...
M
Malcolm
trustpilot.com
Sep 30, 2025
Could not set up account with the 3rd…
Could not set up account with the 3rd party supplier nee...
D
Debs
trustpilot.com
Sep 30, 2025
This is regarding ordering.was easy to…
This is regarding ord...
W
WILHELMINA SMITH
trustpilot.com
Sep 30, 2025
Reliable
Follows on from my Previous subscription so n...
A
Angela Brown
trustpilot.com
Sep 30, 2025
All easy and straight forward to…
All easy and straight...
n
no thank you
trustpilot.com
Sep 30, 2025
Bring as helpful as they can
...
c
customer
trustpilot.com
Sep 30, 2025
Easy to use web site and great prices
The web site was very easy to use and the prices were great. Even got a £2.50 discount for signing u...
K
Kate S
trustpilot.com
Sep 30, 2025
Easy to navigate
Easy to navigate, all went well and accordin...
M
Mark f
trustpilot.com
Sep 30, 2025
Great experience on isubscribe.
Website is easy to navigate and the...
A
Averil
trustpilot.com
Sep 30, 2025
I have bought this for the last ten…
I have bought this for the last ten years for a friend at...
E
Esther McLaughlin
trustpilot.com
Sep 30, 2025
Easy to use the website
...
T
Tony Whittaker
trustpilot.com
Sep 30, 2025
Clear and easy
We've used iSubscribe for several years to give g...
G
G Black
trustpilot.com
Sep 30, 2025
Easy to order.
I ordered a magazine for a Christmas present. It couldn't have bee...
Conclusion
Reviews show a pattern of easy online ordering, clear checkout flows and recurring subscribers receiving reliable service. Many customers mention attractive prices, discounts and useful confirmation emails. However, there are multiple reports of late or missing deliveries and of slow or ineffective customer contact in those cases. If ordering time-sensitive issues or where refunds are a concern, customers should confirm delivery expectations and review the refund policy before purchase.