Reviewers often say the website is easy to use and ordering is straightforward, with support staff described as helpful. A common complaint is magazines not turning up, followed by slow or no replies when delivery goes wrong. Several reviewers also mention surprise renewals or billing issues linked to subscriptions. Ratings split sharply between strong praise for service and usability and strong criticism of delivery and communication.
Examples from available reviews (Feb 2017 – Mar 2026).
Customer service were brilliant and helped with a confusing procedure.
“The I subscribe staff who helped me were brilliant”
Website easy to use and prices were good with discounts.
“The web site was very easy to use and the prices were great.”
Nine weeks without delivery and no response, dispute raised via PayPal.
“9 weeks after taking my order for a monthly subscription I still haven't received any items.”
Automatically charged for another year without contact or cancellation option.
“I have just been charged for another year no email”
Most service feedback highlights helpful staff and smooth order handling. Reviewers say agents answer start-date questions quickly and sort out problems once contacted. A smaller group say they cannot judge the service because delivery never started.
Many reviewers point to competitive pricing and occasional discounts as reasons for buying. People purchasing gifts mention steady value for repeat purchases. Only a few raise price concerns, so comments on value lean positive.
Most users describe checkout as simple, with clear navigation. A minority report sign-up glitches or a wait for the first issue. These issues centre on third-party sign-up pages and the timing of the first delivery.
Most product comments focus on missing, late, or duplicate issues. Several reviewers say they cannot judge print quality because nothing arrived. A small number mention partial deliveries on international orders.
Repeated complaints focus on contact channels that go quiet and slow replies when deliveries fail. Some reviewers also mention missing digital instructions or renewals that happened automatically without notice. Others praise quick confirmation emails and fast fixes.
Feedback splits between high marks for ordering and staff support and low marks tied to delivery failures and weak follow-up. Reviewers describe the same pattern: a smooth ordering front end, then problems with fulfilment or responses. This contrast drives the overall tone of the reviews.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · Reviews (18) · Reviews (1) · Quotes shortened · As of: March 2026
Reviewer is unsure what the iSubscribe experience refers to.
“I have no clue to what this relates.”
Transaction was easy and offered great value.
“Easy transaction and great value.”
Paid for subscription but it was not delivered and communication failed.
“It has not been delivered!”
Paid but magazines never arrived and suppliers give conflicting information.
“still have not received any magazines.”
First purchase and they provided good service.
“good service”
Customer service were brilliant and helped with a confusing procedure.
“The I subscribe staff who helped me were brilliant”
Placing an order online was very easy.
“Very easy to order online.”
Re-order and delivery to friends were efficient.
“Efficient re order and delivery to my friends”
They claim no refunds and failed to deliver the subscription.
“Do not use this company.”
Ongoing subscription with a small discount satisfied the reviewer.
“works for me.”
Time-sensitive magazine didn't arrive and contact system was unresponsive.
“contact us system' is slow and valueless...”
Reviewer reports very good service.
“Very Good Service”
No magazine received after over a week.
“Over a week and no magazine”
Service worked well for the reviewer.
“It worked well”
The reviewer found the service efficient.
“service was efficient”
Long-term customer pleased with confirmation emails before processing.
“I like that an email is sent asking to confirm details are correct before processing.”
Could not set up required third-party account due to website not working.
“the sign up website not working.”
Ordering process was easy to do for the reviewer.
“was easy to do.”
Subscription continued from previous, avoiding duplicates for a birthday gift.
“Follows on from my Previous subscription so no duplicates.”
The subscription process was easy and straightforward.
“All easy and straight forward to subscribe”
They were as helpful as they could be.
“Bring as helpful as they can”
Website easy to use and prices were good with discounts.
“The web site was very easy to use and the prices were great.”
Website easy to navigate and everything went according to plan.
“Easy to navigate, all went well and according to plan.”
Website navigation and checkout process were quick and simple.
“Website is easy to navigate and the checkout process quick and simple.”
Bought as a long-term Christmas gift; recipient enjoys monthly magazine.
“I have bought this for the last ten years for a friend at Christmas”
The company's website was easy to use.
“Easy to use the website”
Regularly used for gifts and has always worked well.
“It has always worked well.”
Ordering for a Christmas present was easy and good value.
“It couldn't have been easier and I got a very good price too.”
I recently came across iSUBSCRiBE while searching for a magazine subscription and I must say that my experience with them was fantastic.
The website is easy to navigate, and the wide range of options available was impressive. I found exactly what I was looking for without any hassle and at an affordable price. The fact that they offer free UK delivery is an added bonus.
What made my experience even better was the excellent customer service provided by the team at iSUBSCRiBE who promptly answered my questions via email.
Overall, I am very satisfied with my purchase from iSUBSCRiBE and would highly recommend their services to anyone in search of a great deal on magazine subscriptions or subscription box gifts.
Order taken but copies did not arrive and responses were delayed.
“still not arrived.”
Ordered a gift four months ago and recipient still hasn't received it.
“she still hasn't receive anything??”
Bought digital subscription but received no instructions and no reply.
“i have not received any instructions .”
Repeated orders with no problems and brilliant customer service.
“Brilliant customer service when have called to check on start dates.”
Nine weeks without delivery and no response, dispute raised via PayPal.
“9 weeks after taking my order for a monthly subscription I still haven't received any items.”
Automatically charged for another year without contact or cancellation option.
“I have just been charged for another year no email”
Some editions missing or duplicated for German delivery, issue unresolved.
“editions have not been delivered and/or same edition has been delivered twice”
Unable to reach by phone and July/August issues not received.
“I have not received July and August magazine ..”
They ship to Spain and offer good prices.
“You can ship to Spain and good prices”
First issue took 18 days despite choosing immediate start.
“It then took 18 days for the first issue to arrive.”
Subscription bought as gift never arrived by March and refund requested.
“It is now March 7th and still nothing.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
iSUBSCRIBE runs an online service for buying and managing magazine subscriptions. The site offers print and digital titles across consumer and specialist categories, including gift subscriptions. Customers set up accounts, pick start dates, and pay through the website checkout. The company processes payments and works with publishers and postal services on delivery.