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We Collect & Analyse Reviews

iSUBSCRIBE
Experiences & Reviews

iSUBSCRIBE is an online UK subscription retailer specialising in magazine subscriptions and gift subscriptions. The site functions as an intermediary between customers and publishers, handling orders, renewals and subscription management via its website.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 81%
Latest Review 21d
Overall Rating
4.2

Our Analysis

🎯

Service quality

Most reviewers report reliable, efficient handling and timely recurring orders; a minority describe missed deliveries and slow problem resolution.

Share
23%
Strong
💰

Value for money

Several users cite discounts, vouchers and competitive pricing; one reviewer raised concerns about refund policy and perceived poor value.

Share
9%
Strong

User experience

Many reviewers praise an easy-to-use website and quick checkout; a small number experienced problems registering with third‑party supplier sites.

Share
16%
Strong
🔧

Product quality

Few comments on magazine content quality; some long-term buyers report recipients enjoy issues, while isolated reports describe non‑delivery.

Share
5%
Mixed
📞

Communication

Some customers praise confirmation emails and helpful replies; others report slow responses, limited follow-up and ineffective contact handling.

Share
9%
Mixed

Overall experience

Overall feedback is mainly positive with many repeat customers; a minority report serious delivery or refund problems that affected satisfaction.

Share
38%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

C
Charlotte Ameigh
trustpilot.com Sep 30, 2025

Do not use this company

Do not use this company. Always subscribe directly with the supplier. They work on the principle of getting you to s...

d
dp
trustpilot.com Sep 30, 2025

Ongoing subscription

Ongoing subscription, got a s...

A
Andrew W
trustpilot.com Sep 30, 2025

Sadly they have let me down

Sadly they have let me down. Given 2 weeks to deliver a time sensitive sport magazine. It hasn't arrived. The 'contact u...

N
Nigel Thomas
trustpilot.com Sep 30, 2025

Very Good Service

...

M
MR K PHIPPS
trustpilot.com Sep 30, 2025

Over a week and no magazine

...

D
David
trustpilot.com Sep 30, 2025

It worked well

...

j
jacqueline Murrant
trustpilot.com Sep 30, 2025

service was efficient

...

K
Kim
trustpilot.com Sep 30, 2025

Have been ordering Vogue Subscription…

Have been ordering Vogue Subscription for many years as a gift. Very pleased with Isubscribe. I li...

M
Malcolm
trustpilot.com Sep 30, 2025

Could not set up account with the 3rd…

Could not set up account with the 3rd party supplier nee...

D
Debs
trustpilot.com Sep 30, 2025

This is regarding ordering.was easy to…

This is regarding ord...

W
WILHELMINA SMITH
trustpilot.com Sep 30, 2025

Reliable

Follows on from my Previous subscription so n...

A
Angela Brown
trustpilot.com Sep 30, 2025

All easy and straight forward to…

All easy and straight...

n
no thank you
trustpilot.com Sep 30, 2025

Bring as helpful as they can

...

c
customer
trustpilot.com Sep 30, 2025

Easy to use web site and great prices

The web site was very easy to use and the prices were great. Even got a £2.50 discount for signing u...

K
Kate S
trustpilot.com Sep 30, 2025

Easy to navigate

Easy to navigate, all went well and accordin...

M
Mark f
trustpilot.com Sep 30, 2025

Great experience on isubscribe.

Website is easy to navigate and the...

A
Averil
trustpilot.com Sep 30, 2025

I have bought this for the last ten…

I have bought this for the last ten years for a friend at...

E
Esther McLaughlin
trustpilot.com Sep 30, 2025

Easy to use the website

...

T
Tony Whittaker
trustpilot.com Sep 30, 2025

Clear and easy

We've used iSubscribe for several years to give g...

G
G Black
trustpilot.com Sep 30, 2025

Easy to order.

I ordered a magazine for a Christmas present. It couldn't have bee...

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Conclusion

Reviews show a pattern of easy online ordering, clear checkout flows and recurring subscribers receiving reliable service. Many customers mention attractive prices, discounts and useful confirmation emails. However, there are multiple reports of late or missing deliveries and of slow or ineffective customer contact in those cases. If ordering time-sensitive issues or where refunds are a concern, customers should confirm delivery expectations and review the refund policy before purchase.