iSUBSCRIBE
Experiences & Reviews
iSUBSCRIBE is an online UK subscription retailer specialising in magazine subscriptions and gift subscriptions. The site functions as an intermediary between customers and publishers, handling orders, renewals and subscription management via its website.
Overview & Key Metrics
Our Analysis
Service quality
Most reviewers report reliable, efficient handling and timely recurring orders; a minority describe missed deliveries and slow problem resolution.
Value for money
Several users cite discounts, vouchers and competitive pricing; one reviewer raised concerns about refund policy and perceived poor value.
User experience
Many reviewers praise an easy-to-use website and quick checkout; a small number experienced problems registering with third‑party supplier sites.
Product quality
Few comments on magazine content quality; some long-term buyers report recipients enjoy issues, while isolated reports describe non‑delivery.
Communication
Some customers praise confirmation emails and helpful replies; others report slow responses, limited follow-up and ineffective contact handling.
Overall experience
Overall feedback is mainly positive with many repeat customers; a minority report serious delivery or refund problems that affected satisfaction.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Amazing Magazine Subscription Experience
"I recently came across iSUBSCRiBE while searching for a magazine subscription and I must say that my experience with them was fantastic. The website is easy to navigate, and the wide range of options available was impressive. I found exactly what I was looking for without any hassle and at an affordable price. The fact that they offer free UK delivery is an added bonus. What made my experience even better was the excellent customer service provided by the team at iSUBSCRiBE who promptly answered my questions via email. Overall, I am very satisfied with my purchase from iSUBSCRiBE and would highly recommend their services to anyone in search of a great deal on magazine subscriptions or subscription box gifts."
Do not use this company
"Do not use this company. Always subscribe directly with the supplier. They work on the principle of getting you to s..."
Sadly they have let me down
"Sadly they have let me down. Given 2 weeks to deliver a time sensitive sport magazine. It hasn't arrived. The 'contact u..."
Easy to use web site and great prices
"The web site was very easy to use and the prices were great. Even got a £2.50 discount for signing u..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Do not use this company
Do not use this company. Always subscribe directly with the supplier. They work on the principle of getting you to s...
Ongoing subscription
Ongoing subscription, got a s...
Sadly they have let me down
Sadly they have let me down. Given 2 weeks to deliver a time sensitive sport magazine. It hasn't arrived. The 'contact u...
Very Good Service
...
Over a week and no magazine
...
It worked well
...
service was efficient
...
Have been ordering Vogue Subscription…
Have been ordering Vogue Subscription for many years as a gift. Very pleased with Isubscribe. I li...
Could not set up account with the 3rd…
Could not set up account with the 3rd party supplier nee...
This is regarding ordering.was easy to…
This is regarding ord...
Reliable
Follows on from my Previous subscription so n...
All easy and straight forward to…
All easy and straight...
Bring as helpful as they can
...
Easy to use web site and great prices
The web site was very easy to use and the prices were great. Even got a £2.50 discount for signing u...
Easy to navigate
Easy to navigate, all went well and accordin...
Great experience on isubscribe.
Website is easy to navigate and the...
I have bought this for the last ten…
I have bought this for the last ten years for a friend at...
Easy to use the website
...
Clear and easy
We've used iSubscribe for several years to give g...
Easy to order.
I ordered a magazine for a Christmas present. It couldn't have bee...
Conclusion
Reviews show a pattern of easy online ordering, clear checkout flows and recurring subscribers receiving reliable service. Many customers mention attractive prices, discounts and useful confirmation emails. However, there are multiple reports of late or missing deliveries and of slow or ineffective customer contact in those cases. If ordering time-sensitive issues or where refunds are a concern, customers should confirm delivery expectations and review the refund policy before purchase.