Reviewers often say the website is easy to use and ordering is straightforward, with support staff described as helpful. A common complaint is magazines not turning up, followed by slow or no replies when delivery goes wrong. Several reviewers also mention surprise renewals or billing issues linked to subscriptions. Ratings split sharply between strong praise for service and usability and strong criticism of delivery and communication.
Examples from available reviews (Feb 2017 – Mar 2026).
Customer service were brilliant and helped with a confusing procedure.
“The I subscribe staff who helped me were brilliant”
Website easy to use and prices were good with discounts.
“The web site was very easy to use and the prices were great.”
Nine weeks without delivery and no response, dispute raised via PayPal.
“9 weeks after taking my order for a monthly subscription I still haven't received any items.”
Automatically charged for another year without contact or cancellation option.
“I have just been charged for another year no email”
Most service feedback highlights helpful staff and smooth order handling. Reviewers say agents answer start-date questions quickly and sort out problems once contacted. A smaller group say they cannot judge the service because delivery never started.
Many reviewers point to competitive pricing and occasional discounts as reasons for buying. People purchasing gifts mention steady value for repeat purchases. Only a few raise price concerns, so comments on value lean positive.
Most users describe checkout as simple, with clear navigation. A minority report sign-up glitches or a wait for the first issue. These issues centre on third-party sign-up pages and the timing of the first delivery.
Most product comments focus on missing, late, or duplicate issues. Several reviewers say they cannot judge print quality because nothing arrived. A small number mention partial deliveries on international orders.
Repeated complaints focus on contact channels that go quiet and slow replies when deliveries fail. Some reviewers also mention missing digital instructions or renewals that happened automatically without notice. Others praise quick confirmation emails and fast fixes.
Feedback splits between high marks for ordering and staff support and low marks tied to delivery failures and weak follow-up. Reviewers describe the same pattern: a smooth ordering front end, then problems with fulfilment or responses. This contrast drives the overall tone of the reviews.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · Reviews (18) · Reviews (1) · Quotes shortened · As of: March 2026
The website was easy to use according to reviewer.
“Was easy to use the site”
Purchased but delivery hasn't started, reviewer cannot assess service.
“I am unsure how I can review their service properly”
Reviewer receives annual renewal reminders on time.
“I get annual reminders to renew my subscription on time”
No notification or delivery started, recipient upset.
“the magazine delivery has not yet commenced, leaving her extremely upset.”
Gift order confirmation delayed, price increased and birthday missed.
“it has taken over 6 weeks to get any confirmation of the subscription from the publisher”
Reviewer cannot comment because the magazine has not been received.
“I have yet to receive the magazine!”
Issue raised was promptly addressed and missed issues were received.
“Thank you for promptly addressing the issue I raised”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
iSUBSCRIBE runs an online service for buying and managing magazine subscriptions. The site offers print and digital titles across consumer and specialist categories, including gift subscriptions. Customers set up accounts, pick start dates, and pay through the website checkout. The company processes payments and works with publishers and postal services on delivery.