Reviews show Flightright commonly delivers successful compensation outcomes and a largely hands-off, online claim process. Many customers praise clear updates and professional handling, and several report recoveries including refunds and extra recoveries such as lost tickets. However, reviewers also flag long timelines for some cases and occasional disputes over fees or billing. If you consider using Flightright, review the fee structure and expected timeline, keep copies of correspondence and monitor updates so you know what to expect.
Examples from available reviews (Aug 2022 – Feb 2026).
Flightright handled my delayed flight claim quickly and successfully.
“completely hassle-free”
The process was easy and I received compensation within three weeks.
“I got my compensation within 3 weeks.”
They kept me updated; claim failed but they covered all costs.
“Flightright kept me updated throughout the process albeit sometimes I could go months without hearing from them.”
They demanded payment without securing compensation and closed the case.
“They asked me to pay 178.50 EUR, even though I never received any compensation from the airline.”
Reviewers commonly describe Flightright as professional and hassle-free, with staff handling claims end-to-end and resolving cases for many customers.
Customers frequently note contingency fees or commissions; many accept the cost as fair, but a minority report unexpected charges or disputes.
Many reviewers praise the online, automated claim process and clear progress tracking; several mention long waits or occasional confusion in timelines.
A substantial number report successful recoveries, refunds or additional recoveries (lost tickets); a smaller group report unsuccessful claims.
Several reviewers highlight clear, timely updates and helpful emails; a few note slow replies or problematic communication in adverse cases.
Most reviewers give a positive overall verdict, recommending Flightright after successful outcomes; a minority report negative experiences or billing problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
They provided excellent service.
“Excellent service”
After four years they didn't give up and I received compensation.
“Flightright didn’t give up and I have received my compensation! Thank you for fighting for my rights!!”
After months of trying, Flightright helped recover most compensation.
“I got most of my compensation back.”
They were fast and efficient with clear communication and a refund.
“Fast, efficient and clear communication.”
They said the cancellation was due to a strike, which is disputed.
“finally say the flight was cancelled due to a strike.”
The service is easy to use and clients are kept informed.
“The client is kept informed about the case.”
They provided amazing service and fought for my rights.
“Amazing service! They are fighting for your rights!”
They were great from start to finish with clear information.
“Flightright where great from start to finish..everything was clear and full of information..has no issues with them at all!!”
They provided excellent communication and frequent updates.
“Excellent communication and frequent updates”
The website was easy to use and efficient, though the service was not cheap.
“Easy to use website and very efficient in getting the refund, but it’s not cheap.”
I had a second successful claim and trust their service.
“Second time I have been successful w flight right. I can always trust their service.”
Their portal was easy; they secured compensation quickly and reliably.
“I was a little dubious but within 2 days of submitting my details, the money was in my account!”
The online portal was user-friendly and they resolved my claim in three weeks.
“The online portal was very user-friendly, and I felt well-informed with regular updates throughout the legal process.”
They won compensation after two other companies had failed.
“They took our case and won us compensation from an airline after two other companies had failed. Amazing results”
They provided awesome service.
“Awesome service”
They responded quickly and were always available when needed.
“Great response whenever I needed. Always someone available fast.”
They provided excellent service.
“Excellent service!”
They repeatedly requested information despite proof, causing ongoing annoyance.
“They keep sending the same emails over and over again.”
They handled a long delay claim quickly and fuss-free.
“Flightright provided us with fantastic service. We had over 6 hours of delay on the Paris to London flight, and I requested compensation through Flightright. They handled it fast and fuss-free. Thank you very much!”
After three rejections by BA, Flightright obtained my compensation.
“I was rejected 3 times by BA for compensation that even the Pilot of the plane said we are entitled to. Flightright got me my compensation. I only wish I had kept the receipts for the extra food and drink I had been forced to buy.”
The claims procedure was smooth and hassle-free.
“It was a smooth and non hassle procedure.”
They provided great and clear communication.
“Great and clear communication.”
They solved the problem quickly and professionally.
“Very satisfied with them solve my problem fast and with professionalism”
They kept me informed and I received an unexpected settlement.
“Kept me informed throughout process.”
The process was easy and I received compensation within three weeks.
“I got my compensation within 3 weeks.”
After a delay, I was refunded for my cancelled flight.
“I have been refunded for my cancelled flight due to the work of Flightright.”
The service was brilliant from start to finish.
“Brilliant start to finish 👏”
They promoted a different price and offered much less compensation.
“No because they promos a different price and they give online 571.68€ from 1200€”
The online process was painless and resulted in successful payment.
“wow there is a mail saying my claim was successful and payment within the week.”
Flightright persisted where others gave up and won the case.
“While other companies gave up on my case, Flightright kept pushing and won it successfully!”
They obtained compensation quickly without any effort from me.
“Got a compensation pay out in record time, without any work from myself.”
Flightright secured compensation after four years of dispute with the airline.
“After 4 years of fighting with British Airways Flightright got compensation!!!”
Overall excellent service with great communication.
“All round excellent with great communication”
They kept me updated; claim failed but they covered all costs.
“Flightright kept me updated throughout the process albeit sometimes I could go months without hearing from them.”
They demanded payment without securing compensation and closed the case.
“They asked me to pay 178.50 EUR, even though I never received any compensation from the airline.”
After two years, they finally paid 250 quid and earned their commission.
“2 days later 250 quid paid , never even thought I’d get money ,can’t thank you enough they earned their 45-50 percent commission very well .no fault”
After a delay, I received the claimed money and Flightright did well.
“It took a while but eventually got the claimed money back to me and flightright did a really good job”
Excellent service; one of the best.
“excellent,one of the best! A*”
They worked quickly and did not charge a large commission.
“Very detailed fast working worth it at the end and didn’t take a big commission”
Flightright recovered compensation and also reclaimed my lost ticket costs.
“Not only did i got back my compensation money because of my flight cancellation (appx 400 euros in EU)”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Flightright is an online claims firm that helps air passengers pursue compensation for delayed, cancelled or denied flights. It operates via a web-based claims intake and typically advances or manages the legal process on a contingency or success-fee basis. Consumers researching Flightright commonly look for information on success rates, fees, timelines and customer communication.