Customers most often describe getting compensation, including wins after other firms failed or after long disputes. Reviewers also like the simple online claims portal and regular updates from the support team. A minority raise concerns about unclear fees and repetitive or unwanted emails. A few challenge the stated reason for flight cancellations in specific cases.
Examples from available reviews (Aug 2022 – Mar 2026).
After four years they didn't give up and I received compensation.
“Flightright didn’t give up and I have received my compensation! Thank you for fighting for my rights!!”
They obtained compensation quickly without any effort from me.
“Got a compensation pay out in record time, without any work from myself.”
They promoted a different price and offered much less compensation.
“No because they promos a different price and they give online 571.68€ from 1200€”
They repeatedly requested information despite proof, causing ongoing annoyance.
“They keep sending the same emails over and over again.”
Many reviewers report successful outcomes and say Flightright secured payments after airlines or other companies refused. Several mention persistence through long disputes and follow-through on complex cases. Reviews repeatedly note professionalism and quick resolution.
Multiple reviews describe the commission as fair and say the service was worth the fee once compensation arrived. Some customers mention unexpected charges or payouts that came in lower than online estimates. Complaints about being asked to pay without receiving compensation appear, but not often.
Reviewers consistently praise the online portal for being easy to use and making submissions straightforward. Many describe fast processing and a short time from filing a claim to receiving payment. Numerous customers also call the site clear and easy to navigate.
Customers often point to effective legal handling and escalation that led to payment. A small number dispute the facts behind an outcome, such as a cancellation being blamed on a strike. Compared with the volume of positive service feedback, quality concerns are limited.
Many comments highlight clear, frequent updates and quick replies from support staff. A minority report repeated identical emails or, at times, long gaps in contact that they found annoying. Overall, responsive communication stands out, with a few isolated negative experiences.
Most reviewers say they were happy with the outcome, the platform’s ease of use, and staff responsiveness. Negative feedback focuses on fee clarity and unwanted repeat messages, not on claim handling itself. Overall, the feedback points to strong day-to-day performance with a small set of recurring admin complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently used Flightright to claim compensation for a flight delay I experienced, and I must say that the experience was completely hassle-free. Their claim process is straightforward and their team of experts took care of everything on my behalf.
What impressed me the most was their high success rate in court – an impressive 99%! They were also able to enforce over €430,000,000 worth of compensation over the past six years! These facts gave me confidence that they would be successful with my case as well.
Their website made it easy to submit all necessary information regarding my delayed flight, and within just a few days they informed me that my claim had been successful. Then, not long after they processed the payment of compensation into my account!
I highly recommend Flightright to anyone who has experienced a delayed or cancelled flight - claiming your passenger rights should never be this simple yet effective. Thank you Flightright for taking away all headaches about going through such procedures.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Flightright is a claims management company that helps air passengers seek compensation for flight delays, cancellations, and denied boarding. The firm submits claims to airlines and, when needed, takes legal action in consumer jurisdictions. Customers use an online portal to enter flight details and follow case progress. Flightright usually works on a contingency basis and charges the agreed commission only after it recovers compensation. Its services cite consumer protection rules, including EU Regulation EC261, when relevant.