Reviews Analysed
21
We Collect & Analyse Reviews
Fantastic Services
Experiences & Reviews
Fantastic Services is a UK-based multi-service provider that supplies home and commercial support across cleaning, gardening, pest control, plumbing, locksmith and removal services. The business operates via online and phone booking channels and offers repeat and one-off appointments across trades and domestic tasks. Consumers searching reviews typically look for reliability, workmanship and responsiveness across those service categories. This summary helps readers weigh user feedback on punctuality, workmanship, pricing and communication.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
20d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers describe punctual, professional and thorough on-site teams across cleaning, gardening and trades; only one cancellation complaint.
Share
Strong
28%
💰
Value for money
A small number of reviews mention price: one cites a membership discount, another reports a charged-then-cancelled payment issue.
Share
Mixed
3%
⚡
User experience
Booking and scheduling are often reported as quick and convenient, with several same-day or rapid-response jobs; one user had a payment/cancellation problem.
Share
Strong
8%
🔧
Product quality
Reported outcomes are generally positive: clean carpets, neat tiling, tidy gardens and efficient moves; many reviewers note attention to detail.
Share
Strong
18%
📞
Communication
Most comments describe polite, friendly and helpful staff on site; a few note language barriers or a rude phone interaction.
Share
Strong
16%
⭐
Overall experience
Overall feedback is predominantly positive with many recommendations and repeat bookings; isolated negative reports focus on payment and phone conduct.
Share
Strong
28%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (August 2022 – September 2025).
Fantastic Experience with Fantastic Services
"I recently booked Fantastic Services for some home cleaning and I must say, the experience was nothing less than fantastic! The entire booking process took only 30 seconds online, which was extremely convenient for me as a busy person. Being a member of the Fantastic Club also gave me up to 20% off on my service, which saved me some money. The cleaning crew arrived promptly at the scheduled time and were very professional throughout their work. They were equipped with all necessary cleaning supplies and tools needed to effectively clean every nook and cranny of my house. I appreciated that they paid attention to detail in areas that are often overlooked during regular cleanings. Overall, I had an amazing experience with Fantastic Services- from the ease of booking services online to their efficient professionals who provided exceptional service. Their wide range of services including plumbing, pest control, locksmiths alongside cleaners makes them truly one-stop-shop for all your home needs."
Irwin Lakin V
Collected.reviews
Aug 08, 2022
Featured for: quick booking, discount, punctual crew
They took my money and then cancelled…
"They took my money and then cancelled right away via email saying I didn’t have enough funds on my account while the service had been charged and th..."
Mariam Faroughy
Trustpilot
Sep 30, 2025
Featured for: payment cancelled; rude phone staff
A fantastic service!
"The guys turned up on time and after a quick chat about what I needed doing in the garden they quickly got on with it..."
Glega Minaidis
Trustpilot
Sep 30, 2025
Featured for: same day booking; fast work
Asen was absolutely brilliant
"Asen was absolutely brilliant, the tiling was so neat and looks great and he left the place v..."
Vimz
Trustpilot
Sep 30, 2025
Featured for: tidy, polite tiler; high workmanship
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
S
Sai
trustpilot.com
Sep 30, 2025
Great for garden maintenance
They were thorough , o...
R
REZA KASRAEI
trustpilot.com
Sep 30, 2025
They did a great job
They did a great job. The carpets were...
R
Rubi Sapokta
trustpilot.com
Sep 30, 2025
Good service
...
N
No
trustpilot.com
Sep 30, 2025
Great move.
...
d
dvb
trustpilot.com
Sep 30, 2025
Great Job
Stanimira is friendly and...
R
Roger
trustpilot.com
Sep 30, 2025
Fantastic Service - We called Fantastic Services to ask for…
We called Fantastic Services to ask for a flat to be cleaned as soon as they could and t...
A
Alan
trustpilot.com
Sep 30, 2025
Very happy with Liudmyla's cleaning!
Very happy with Liudmyla's cleaning service as she understands what needs doing and...
G
Glega Minaidis
trustpilot.com
Sep 30, 2025
A fantastic service!
The guys turned up on time and after a quick chat about what I needed doing in the garden they quickly got on with it...
J
Joshua
trustpilot.com
Sep 30, 2025
Aakriti is fab
Aakriti is fab, quick and efficient and takes the stress aw...
M
Ms.
trustpilot.com
Sep 30, 2025
Nikolia was personable and effective.
Nikolia was very personable and very expertly helped to close, before cleaning, one of the windows that had got stuck. He did...
M
Mans
trustpilot.com
Sep 30, 2025
Helpful positive professional friendly…
Helpful positive professional frie...
V
Vimz
trustpilot.com
Sep 30, 2025
Asen was absolutely brilliant
Asen was absolutely brilliant, the tiling was so neat and looks great and he left the place v...
M
Mariam Faroughy
trustpilot.com
Sep 30, 2025
They took my money and then cancelled…
They took my money and then cancelled right away via email saying I didn’t have enough funds on my account while the service had been charged and th...
J
Joanne Patterson
trustpilot.com
Sep 30, 2025
Over all the service was good
Over all the service was good I asked for the tree to be cut more and I was listened too. The only problem I had was the guy who did not speak much En...
C
Chris Shaw
trustpilot.com
Sep 30, 2025
Rubee did a fantastic job of cleaning…
Rubee did a fantastic job of cleaning my kitchen. She arrived on time and even stayed extra to mak...
E
Elera
trustpilot.com
Sep 30, 2025
My home was smelling clean and looked…
My home was smelling clean and looked clean. She was professional,...
M
MAP
trustpilot.com
Sep 30, 2025
Very good
Mikail was very efficient, thor...
J
JJarocki
trustpilot.com
Sep 30, 2025
Top marks
Thank you very much to Spyros and Rio for their amazing job. They did a lot of work in our front and back garden cutting hedges , grass an...
K
Kate
trustpilot.com
Sep 30, 2025
Fabulous
Calm, friendly and kind efficient packers and movers. I would certainl...
M
Mrs Lobb
trustpilot.com
Sep 30, 2025
Good quality service with care
Last Friday we had Fantastic Services Regular Domestic Cleaning experience with Videlina, Stalyo. They have done a great job and asked us to check if...
Conclusion
Reviewers most commonly praise punctuality, professionalism and thorough outcomes across cleaning, gardening and trade jobs. Several reviewers highlight rapid responses and same-day availability for urgent bookings. A minority report a significant payment/cancellation issue and rude phone interactions; a couple of reviews also mention language or hygiene concerns on site. If you consider a booking, confirm payment and cancellation terms and check appointment details; memberships or discounts were noted by at least one reviewer.