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We Collect & Analyse Reviews

Fantastic Services
Experiences & Reviews

Fantastic Services is a UK-based multi-service provider that supplies home and commercial support across cleaning, gardening, pest control, plumbing, locksmith and removal services. The business operates via online and phone booking channels and offers repeat and one-off appointments across trades and domestic tasks. Consumers searching reviews typically look for reliability, workmanship and responsiveness across those service categories. This summary helps readers weigh user feedback on punctuality, workmanship, pricing and communication.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 95%
Latest Review 20d
Overall Rating
4.7

Our Analysis

🎯

Service quality

Most reviewers describe punctual, professional and thorough on-site teams across cleaning, gardening and trades; only one cancellation complaint.

Share
28%
Strong
💰

Value for money

A small number of reviews mention price: one cites a membership discount, another reports a charged-then-cancelled payment issue.

Share
3%
Mixed

User experience

Booking and scheduling are often reported as quick and convenient, with several same-day or rapid-response jobs; one user had a payment/cancellation problem.

Share
8%
Strong
🔧

Product quality

Reported outcomes are generally positive: clean carpets, neat tiling, tidy gardens and efficient moves; many reviewers note attention to detail.

Share
18%
Strong
📞

Communication

Most comments describe polite, friendly and helpful staff on site; a few note language barriers or a rude phone interaction.

Share
16%
Strong

Overall experience

Overall feedback is predominantly positive with many recommendations and repeat bookings; isolated negative reports focus on payment and phone conduct.

Share
28%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

S
Sai
trustpilot.com Sep 30, 2025

Great for garden maintenance

They were thorough , o...

R
REZA KASRAEI
trustpilot.com Sep 30, 2025

They did a great job

They did a great job. The carpets were...

R
Rubi Sapokta
trustpilot.com Sep 30, 2025

Good service

...

N
No
trustpilot.com Sep 30, 2025

Great move.

...

d
dvb
trustpilot.com Sep 30, 2025

Great Job

Stanimira is friendly and...

R
Roger
trustpilot.com Sep 30, 2025

Fantastic Service - We called Fantastic Services to ask for…

We called Fantastic Services to ask for a flat to be cleaned as soon as they could and t...

A
Alan
trustpilot.com Sep 30, 2025

Very happy with Liudmyla's cleaning!

Very happy with Liudmyla's cleaning service as she understands what needs doing and...

G
Glega Minaidis
trustpilot.com Sep 30, 2025

A fantastic service!

The guys turned up on time and after a quick chat about what I needed doing in the garden they quickly got on with it...

J
Joshua
trustpilot.com Sep 30, 2025

Aakriti is fab

Aakriti is fab, quick and efficient and takes the stress aw...

M
Ms.
trustpilot.com Sep 30, 2025

Nikolia was personable and effective.

Nikolia was very personable and very expertly helped to close, before cleaning, one of the windows that had got stuck. He did...

M
Mans
trustpilot.com Sep 30, 2025

Helpful positive professional friendly…

Helpful positive professional frie...

V
Vimz
trustpilot.com Sep 30, 2025

Asen was absolutely brilliant

Asen was absolutely brilliant, the tiling was so neat and looks great and he left the place v...

M
Mariam Faroughy
trustpilot.com Sep 30, 2025

They took my money and then cancelled…

They took my money and then cancelled right away via email saying I didn’t have enough funds on my account while the service had been charged and th...

J
Joanne Patterson
trustpilot.com Sep 30, 2025

Over all the service was good

Over all the service was good I asked for the tree to be cut more and I was listened too. The only problem I had was the guy who did not speak much En...

C
Chris Shaw
trustpilot.com Sep 30, 2025

Rubee did a fantastic job of cleaning…

Rubee did a fantastic job of cleaning my kitchen. She arrived on time and even stayed extra to mak...

E
Elera
trustpilot.com Sep 30, 2025

My home was smelling clean and looked…

My home was smelling clean and looked clean. She was professional,...

M
MAP
trustpilot.com Sep 30, 2025

Very good

Mikail was very efficient, thor...

J
JJarocki
trustpilot.com Sep 30, 2025

Top marks

Thank you very much to Spyros and Rio for their amazing job. They did a lot of work in our front and back garden cutting hedges , grass an...

K
Kate
trustpilot.com Sep 30, 2025

Fabulous

Calm, friendly and kind efficient packers and movers. I would certainl...

M
Mrs Lobb
trustpilot.com Sep 30, 2025

Good quality service with care

Last Friday we had Fantastic Services Regular Domestic Cleaning experience with Videlina, Stalyo. They have done a great job and asked us to check if...

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Conclusion

Reviewers most commonly praise punctuality, professionalism and thorough outcomes across cleaning, gardening and trade jobs. Several reviewers highlight rapid responses and same-day availability for urgent bookings. A minority report a significant payment/cancellation issue and rude phone interactions; a couple of reviews also mention language or hygiene concerns on site. If you consider a booking, confirm payment and cancellation terms and check appointment details; memberships or discounts were noted by at least one reviewer.