Reviewers most commonly praise punctuality, professionalism and thorough outcomes across cleaning, gardening and trade jobs. Several reviewers highlight rapid responses and same-day availability for urgent bookings. A minority report a significant payment/cancellation issue and rude phone interactions; a couple of reviews also mention language or hygiene concerns on site. If you consider a booking, confirm payment and cancellation terms and check appointment details; memberships or discounts were noted by at least one reviewer.
Examples from available reviews (Aug 2022 – Feb 2026).
Quick online booking and professional cleaners produced an excellent overall experience.
“the experience was nothing less than fantastic!”
They charged then cancelled service and payment remains pending, staff rude.
“They took my money and then cancelled right away via email saying I didn’t have enough funds on my account while the service had been charged and the funds were there.”
Garden team arrived quickly, worked fast and completed job.
“they came round at 1pm, job done.”
Asen performed neat tiling, was polite and left the place tidy.
“Asen was absolutely brilliant, the tiling was so neat and looks great and he left the place very tidy.”
Most reviewers describe punctual, professional and thorough on-site teams across cleaning, gardening and trades; only one cancellation complaint.
A small number of reviews mention price: one cites a membership discount, another reports a charged-then-cancelled payment issue.
Booking and scheduling are often reported as quick and convenient, with several same-day or rapid-response jobs; one user had a payment/cancellation problem.
Reported outcomes are generally positive: clean carpets, neat tiling, tidy gardens and efficient moves; many reviewers note attention to detail.
Most comments describe polite, friendly and helpful staff on site; a few note language barriers or a rude phone interaction.
Overall feedback is predominantly positive with many recommendations and repeat bookings; isolated negative reports focus on payment and phone conduct.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Worker was efficient, did a good job and is recommended.
“He was very efficient and did a good job.”
Roland consistently delivers helpful garden work with good results.
“Roland has taken this job few times now and it’s always a good experience and result.”
Denisa and Monica were super efficient and very professional.
“Denisa & Monica are super efficient and very professional.”
Cleaning standard was very good and they'd like them regularly.
“We were really happy with the standard of cleaning from Ciprian & Ana Maria.”
Dimka consistently does a great job and makes the house sparkle.
“Hi always pleased with my house cleaning Dimka does a great job my house is sparkling .”
They removed a black ink stain from a new carpet very effectively.
“Amazing!! My partner spilled black ink all over our new carpet.”
Nway cleaned thoroughly and was thoughtful, polite and trustworthy.
“Nway did a really good job cleaning my home.”
Flat looked great and was fully prepared for the weekend.
“Flat looked great after clean and fully prepared for the weekend.”
Cleaner was punctual, polite, efficient and removed limescale; recommended.
“Punctual, polite and a leasure to have in our home.”
The service provided was great and satisfactory.
“Great service”
Cleaners worked quickly and did an amazing job.
“The cleaners were very quick and had done an amazing job.”
They cleaned the washing machine and removed grime and dirt.
“they did a good service clean in the machine”
Cleaner was friendly, hardworking and reached out-of-sight areas.
“She was so friendly and worked hard throughout her clean.”
Cleaner is very punctual and efficient and a pleasure to see.
“Very punctual and effecient. Always apleasure to see her.”
Cleaner is high quality but oven cleaning requires separate booking and admin.
“Needs separate booking, more admin and this is core part of cleaning, this needs to change”
Movers went the extra mile to move items safely into the new home.
“They were great, went the extra mile to ensure everything was moved safely and to get everything into our next home with very limited space.”
Rug and couch were cleaned excellently, fixing another company's problem.
“An excellent rug / couch cleaning which fixed a problem made by another cleaning company.”
Milen arrived prepared and completed the job quickly.
“Milen made my day with his bag of tools and did the job in no time..!! Well done!!”
Stancho and Nikolay did a lovely job in both front and back garden.
“Stancho and Nikolay did a lovely job in my garden front and back.”
The worker was great and reviewer would rehire without hesitation.
“Great guy - would use again without hesitation”
Cleaners arrived early, left early and failed to clean requested areas; refund refused.
“They then tried to leave after only two hours despite me paying for 3 1/2.”
Service was excellent, professional and worth the cost.
“An excellent service, professional and well worth the outlay. I will use them again, a very grateful customer. 10 out 10 stars. Thank you”
Three teams were professional, friendly and accommodating across services.
“All three teams were professional, friendly and accommodating and got the job done without any fuss.”
Richmond, the carpet and oven cleaners performed well without problems.
“Richmond was a great general cleaner today.”
Good for simple tasks but unreliable for complex jobs; missed appointments.
“Missed appointments, lack of knowledgable central team, missed visits without a heads up, and excuses like 'no parking'.”
Oven cleaning was fine but hob and extractor were not cleaned despite fee.
“neither the range hob nor the extractor were touched.”
Poor cleaning, property damage, multiple no-shows and inadequate compensation offered.
“Poor initial cleaning”
Service was thorough, punctual and very helpful.
“They were thorough , on time and very helpful”
Carpets and flat were cleaned to a spotless standard.
“The flat was spotless”
Service was good and staff were very nice.
“Good service very nice”
They provided a great move service.
“Great move.”
Stanimira was friendly and thorough in her cleaning.
“Stanimira is friendly and thorough with her cleaning.”
They arranged a same-day flat clean when urgently needed.
“they would be able to clean it that day”
Liudmyla understood tasks and cleaned efficiently; recommended.
“Very happy with Liudmyla's cleaning service as she understands what needs doing and just gets on with the job efficiently. I have no hesitation in recommending Liudmyla.”
Garden team arrived quickly, worked fast and completed job.
“they came round at 1pm, job done.”
Aakriti is quick, efficient and relieves weekly cleaning stress.
“Aakriti is fab, quick and efficient”
Nikolia was personable and expertly repaired a stuck window before cleaning.
“It makes a big difference to quality of life.”
Staff were helpful, professional and went beyond the call of duty.
“Helpful positive professional friendly went beyond the call of duty.”
Asen performed neat tiling, was polite and left the place tidy.
“Asen was absolutely brilliant, the tiling was so neat and looks great and he left the place very tidy.”
They charged then cancelled service and payment remains pending, staff rude.
“They took my money and then cancelled right away via email saying I didn’t have enough funds on my account while the service had been charged and the funds were there.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Fantastic Services is a UK-based multi-service provider that supplies home and commercial support across cleaning, gardening, pest control, plumbing, locksmith and removal services. The business operates via online and phone booking channels and offers repeat and one-off appointments across trades and domestic tasks. Consumers searching reviews typically look for reliability, workmanship and responsiveness across those service categories. This summary helps readers weigh user feedback on punctuality, workmanship, pricing and communication.