Reviewers most commonly praise punctuality, professionalism and thorough outcomes across cleaning, gardening and trade jobs. Several reviewers highlight rapid responses and same-day availability for urgent bookings. A minority report a significant payment/cancellation issue and rude phone interactions; a couple of reviews also mention language or hygiene concerns on site. If you consider a booking, confirm payment and cancellation terms and check appointment details; memberships or discounts were noted by at least one reviewer.
Examples from available reviews (Aug 2022 – Feb 2026).
Quick online booking and professional cleaners produced an excellent overall experience.
“the experience was nothing less than fantastic!”
They charged then cancelled service and payment remains pending, staff rude.
“They took my money and then cancelled right away via email saying I didn’t have enough funds on my account while the service had been charged and the funds were there.”
Garden team arrived quickly, worked fast and completed job.
“they came round at 1pm, job done.”
Asen performed neat tiling, was polite and left the place tidy.
“Asen was absolutely brilliant, the tiling was so neat and looks great and he left the place very tidy.”
Most reviewers describe punctual, professional and thorough on-site teams across cleaning, gardening and trades; only one cancellation complaint.
A small number of reviews mention price: one cites a membership discount, another reports a charged-then-cancelled payment issue.
Booking and scheduling are often reported as quick and convenient, with several same-day or rapid-response jobs; one user had a payment/cancellation problem.
Reported outcomes are generally positive: clean carpets, neat tiling, tidy gardens and efficient moves; many reviewers note attention to detail.
Most comments describe polite, friendly and helpful staff on site; a few note language barriers or a rude phone interaction.
Overall feedback is predominantly positive with many recommendations and repeat bookings; isolated negative reports focus on payment and phone conduct.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Overall service good; worker failed to wash hands after toilet use.
“he did not wash his hands after finishing the toilet”
Rubee cleaned the kitchen to a high standard and stayed extra.
“Rubee did a fantastic job of cleaning my kitchen.”
Home smelt and looked clean; cleaner was professional and attentive.
“My home was smelling clean and looked clean.”
Mikail was efficient, thorough, professional and kind.
“Mikail was very efficient, thorough and professional and kind.”
Spyros and Rio did extensive garden work and cleared all cuttings.
“Everything looks great and at the end they cleared all the cuttings and took everything away , living garden clean and tidy.”
Packers and movers were calm, friendly, efficient and recommended.
“Calm, friendly and kind efficient packers and movers. I would certainly like to have them again to help and highly recommend them. Thank you.”
Videlina and Stalyo provided respectful, careful domestic cleaning and checked satisfaction.
“They provided their service with good care.”
Substandard cleaning left property unsuitable; compensation was promised but unpaid.
“Avoid at All Costs! Extremely Disappointing Service”
Substandard cleaning left property unsuitable; compensation was promised but unpaid.
“Avoid at All Costs! Extremely Disappointing Service”
Booking miscommunication was resolved and customer looks forward to next garden tidy.
“miscommunication over the booking process, which has been resolved”
End-of-tenancy clean was inadequate and no refund or apology received.
“the house was barely cleaned at all”
Company took multiple card transactions and failed to provide requested invoices.
“took multiple transactions from my card”
Movers helped with move but headphones went missing and company offered no support.
“my Sony WH-1000XM5 Noise Cancelling Wireless Headphones (worth £350-400) were missing.”
Booked cleaning was cancelled during the time slot, causing major disruption.
“I received a cancellation notice at 8:28am — during the booked slot.”
Booked cleaning was cancelled during the time slot, causing major disruption.
“I received a cancellation notice at 8:28am — during the booked slot.”
Charged £98 for cancelling a 'free trial' and faced undisclosed fees.
“Was invoiced £98 for cancelling a “free trial” clean”
Cleaner claimed keys did not work, booking cancelled and rebooking demanded more payment.
“the cleaner collected keys and then said they did not work”
Multiple communication failures, late arrivals, poor cleaning, and cancelled bookings.
“Poor communication, poor cleaning and unprofessional.”
Oven cleaning left appliance looking as good as new.
“it's as good as new”
I recently booked Fantastic Services for some home cleaning and I must say, the experience was nothing less than fantastic! The entire booking process took only 30 seconds online, which was extremely convenient for me as a busy person. Being a member of the Fantastic Club also gave me up to 20% off on my service, which saved me some money.
The cleaning crew arrived promptly at the scheduled time and were very professional throughout their work. They were equipped with all necessary cleaning supplies and tools needed to effectively clean every nook and cranny of my house. I appreciated that they paid attention to detail in areas that are often overlooked during regular cleanings.
Overall, I had an amazing experience with Fantastic Services- from the ease of booking services online to their efficient professionals who provided exceptional service. Their wide range of services including plumbing, pest control, locksmiths alongside cleaners makes them truly one-stop-shop for all your home needs.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Fantastic Services is a UK-based multi-service provider that supplies home and commercial support across cleaning, gardening, pest control, plumbing, locksmith and removal services. The business operates via online and phone booking channels and offers repeat and one-off appointments across trades and domestic tasks. Consumers searching reviews typically look for reliability, workmanship and responsiveness across those service categories. This summary helps readers weigh user feedback on punctuality, workmanship, pricing and communication.