Reviewers often praise EdPlace for UK curriculum-aligned lessons, clear worked examples, and practical progress reports. Some users say they were charged through auto-renewal without expecting it and then struggled to cancel or get a refund. Parents also mention occasional wrong marking, unclear questions, and intermittent site glitches.
Examples from available reviews (Nov 2021 – Feb 2026).
Paused subscription yet three payments were taken and refund was refused.
“three payments had been taken without any reminder or clear notice”
Correct answers were sometimes marked wrong and feedback was inconsistent.
“when it shows me the answer it was the one i selected”
Easy to set up and use; shows child's scores and no recent glitches.
“Very good for homeschooling very easy to use and set up”
Good, easy-to-follow content with varied lessons and a great price.
“Good content, easy to follow”
Many reviewers describe quick, helpful support for account and technical issues. Others report billing problems that were not resolved and say refunds were hard to obtain after unwanted charges.
Several customers call the subscription fairly priced and good value for homeschooling and revision. A smaller group says it feels less worthwhile when automated assignment suggestions miss the mark or when billing starts again during a paused subscription.
Parents and children often say it is easy to set up, straightforward to use, and helpful for monitoring progress. Some reviews point to repeated topics, limited search, and unwanted auto-assigned tasks as sources of friction.
Several reviews mention a broad range of lessons, clear explanations before questions, and useful worked solutions. Multiple customers also report awkwardly worded questions, answers marked incorrectly, and occasional 'teacher explanations' that are inaccurate.
Many users like the weekly progress emails and reports that recap scores and highlight areas to improve. Repeated negative comments focus on missing billing reminders, unexpected auto-renewals, and payments taken after subscriptions were paused.
Long-term users describe using it daily, feeling more confident, and finding it a good fit for home education. At the same time, a clear set of low ratings focuses on billing errors, glitches, and marking problems, splitting overall satisfaction.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Plenty of lesson choices and wrong answers are explained well.
“any wrong answers were explained through very well”
Correct answers were sometimes marked wrong and feedback was inconsistent.
“when it shows me the answer it was the one i selected”
Annual auto-renewal was charged without reminder and refund communication failed.
“They took £179.99 as an annual auto-renewal without any prior reminder”
Platform focuses on testing rather than teaching or explaining subject knowledge.
“Edplace is a only a testing platform rather than imparting learning.”
App helps support the lessons I give my children.
“This app helps me with the lessons I give my kids.”
Paused subscription yet three payments were taken and refund was refused.
“three payments had been taken without any reminder or clear notice”
Paused subscription but payments were taken without warning and no refund provided.
“three payments had been taken without any reminder or clear notice that billing would restart.”
Family subscription failed for one child due to errors, so it was cancelled.
“it kept saying “Something has gone wrong.” on one child's main page.”
Valuable learning resource but occasionally has errors and inaccurate explanations.
“inaccurate 'teacher explanation', wrong or impossible answers”
AI assignment recommendations didn't work, so the service felt poor value.
“the recommended assignment feature does not automatically suggest new activities”
Easy to set up and use; shows child's scores and no recent glitches.
“Very good for homeschooling very easy to use and set up”
App started marking correct answers wrong and some questions were unclear.
“questions that were answered correct got ticked off as wrong”
Boosts confidence across topics despite minor issues; overall worth the cost.
“A great all rounder to boost child's confidence in a range of topics”
Excellent topics and weekly emails inform progress and areas of struggle.
“weekly emails let me know how my daughter is progressing”
Works well but some maths explanations and answer marking can be frustrating.
“questions marked wrong because of a capital letter”
Used daily for two years for homeschooling; easy and accepted by EHE.
“I use this app for 2 of my children age 12 and 13”
Children find that many topics are repeated frequently.
“My kids finding it so many topics keeps repeating.”
Explains concepts before questions and provides suitably challenging tasks.
“I like how it explains concepts before it delves into the questions”
Easy to use platform with excellent content and useful progress tracking.
“excellent content, great reporting and tracking progress is a great asset to have”
Website is slow, content poor, customer service unresponsive and cancellation difficult.
“The website is very slow and sometimes it doesn't work at all.”
Questions were badly designed and made no sense to the reviewer.
“The question make no sense”
EdPlace helped granddaughter study during school absence and increased her confidence.
“It gave her a routine and helped to increase her confidence a little.”
Daughter has used EdPlace for a year and really loves it.
“my 12 years old daughter loves it.”
Great learning app at a reasonable price with good customer support.
“Edplace is a great learning application at a very reasonable price.”
Support resolved my query straight away; I'm pleased with the service.
“I had a query that was sorted it straight away, I am pleased with the service.”
Reasonably priced, follows the national curriculum with lots of choice.
“and I get updates weekly on my child's progress and scores”
Lessons are easy to manage and understand, with many assessments available.
“Great lessons easy to manage for my 11 years old son.”
Great learning tool and support resolved an account issue within hours.
“it was resolved by Edplace within hours of raising a support ticket”
Helped through Covid; daughter enjoyed it with good tracking and support.
“Edplace got us through Covid”
Home-schooled granddaughter engaged positively despite occasional website glitches.
“EdPlace is the only online resource she has engaged with positively.”
Provides a good range of resources clearly split by year and subject.
“really good range of resources to support learning at all levels”
Requests a mid-week report as an extra prompt for busy parents.
“Could do with a mid week report just as a extra push”
Easy to use with great assessments, but AI assigns unwanted tasks and search is limited.
“it also assigns things to do which is annoying!”
Good choice that motivates my son to learn and revise.
“Excellent choice for my son”
App is great and very useful.
“Great app, very useful”
Great resource and support responded and resolved my issue.
“Sorted the issue for me.”
Good, easy-to-follow content with varied lessons and a great price.
“Good content, easy to follow”
Great content with end-of-term tests and useful weekly progress reports.
“Love the end of term tests.”
App had glitches, issued incorrect work levels, and refund handling was poor.
“Unfortunately ed place was full of glitches few months ago”
Brilliant for kids and easy to navigate.
“Brilliant for kids easy to navigate around”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
EdPlace offers online learning materials for primary and secondary students. It includes practice questions, lessons, worked solutions, and end-of-term tests linked to the UK national curriculum. Parents can track progress in a dashboard and get weekly progress emails and score reports. The service runs on a subscription, and EdPlace provides support for account and technical problems.