Reviewers often point to fast, patient, personalised help from named staff. Many learners say the course layout and unit structure are easy to follow. Several mention gaps between printed booklets and the online portal, and note limited multimedia. A minority describe slow payment handling and feeling isolated while studying.
Examples from available reviews (Dec 2021 – Feb 2026).
CloudLearn staff were helpful and resolved issues with ease.
“they are very helpful and always resolve any situation with ease”
Book and online portal content did not match or link correctly.
“absolutely nothing is the same or matches in the book and online portal.”
Course content had errors and lacked appropriate multimedia for auditory learners.
“I found there were not enough videos and too much written explanations.”
The course felt isolating with little community or proactive tutor contact.
“you do get the feeling there is nobody else there.”
Many reviews name specific staff for quick, patient, solution-focused help. People mention step-by-step sign-up support, refunds, and course extensions. A few point to logistical issues such as late booklet delivery and login delays at weekends.
Several reviewers say onboarding is smooth and the course feels like good value. A few disagree, describing the content as bare or not linked to their goals. Some find exam booking straightforward, while others say results did not match the course input.
Many learners describe a logical course flow, clear unit summaries, and an easy sign-up once the deposit is paid. Others report usability issues, including cramped settings, mismatches between the portal and the books, and vocabulary that is unclear for non-native speakers. A small number mention limited contact with others and feeling isolated.
Positive feedback highlights well-structured units and useful revision assessments for self-study. Several reviewers raise content concerns: factual errors, too few videos for auditory learners, and materials that are not specific to the A-level specification. A few say the resources feel too sparse for the price.
Many reviews mention quick, helpful replies by email and phone. Some flag slow or last-minute responses around payment processing, plus timing issues linked to weekend registrations. When problems came up, reviewers say staff eventually resolved them.
Feedback most often praises responsive staff and a clear course structure, with several learners reporting good academic outcomes. Criticism focuses on content accuracy, limited multimedia, and alignment between the portal and printed materials, which reduces satisfaction for some. Overall, reviews rate support highly but score some course materials lower.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I enrolled for my online study between Biology and other subjects. At the beginning, I felt confident about the class and got inspired about it. The academic advisor was online constantly and gave me opportunities to ask questions and make any changes to my schedule. The courses were not difficult for me at all, I liked my teachers very much because they were awesome. Everything was perfect although I am a bit busy with exams now, but it is good to be busy. CloudLearn provides a one-of-a-kind learning solution that combines interactive software with a practical approach. I recommend them anytime!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
CloudLearn provides online courses and study resources. Learners access structured units and assessment materials through user accounts. The organisation handles enrolment, account management, and digital delivery of course content. CloudLearn runs an online platform for remote study, with support channels for learners and administrators.