Reviews Analysed
21
We Collect & Analyse Reviews
Attraction Tickets Direct
Experiences & Reviews
Attraction Tickets Direct is an online ticket reseller that sells entry for attractions, theme parks and events. Shoppers typically use the site to compare prices, buy e‑tickets and arrange bookings by phone or online. People searching reviews often focus on ticket delivery speed, price competitiveness, customer service and ease of redemption at venues.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
30d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers report prompt, knowledgeable staff and fast handling; a minority report unanswered calls and unmet urgent requests.
Share
Strong
18%
💰
Value for money
Many reviewers mention competitive prices, flash sales and discounts, often seen as the reason for choosing Attraction Tickets Direct.
Share
Strong
14%
⚡
User experience
Users praise an easy website, quick e‑ticket delivery and simple ordering; some report site errors or delayed ticket availability.
Share
Strong
14%
🔧
Product quality
Tickets are usually delivered instantly by email or download, and reviewers report no issues redeeming them at attractions.
Share
Strong
8%
📞
Communication
Reviewers frequently praise helpful, polite phone staff and fast replies; others describe unanswered calls and refusal to refund.
Share
Mixed
15%
⭐
Overall experience
Most reviewers describe smooth, reliable bookings and repeat use; a minority report serious issues that cost time or money.
Share
Strong
31%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Air ticket
"I contacted Attraction Tickets Direct for an urgent request to get a ticket to the Eiffel Tower. I was last minute trying to get this for my wife on our anniversary. This is what they told me, "I will definitely help you out with your request. Unfortunately, I do not know if I can provide you with exactly what you are looking for. We are general ticketing service providers who work with general tickets to various attractions including the Eiffel Tower." From there the calls went unanswered and no one came to my help. I tried in the next hour and it was the same thing. I feel betrayed since I trusted your services so much!
"
Jasmine
Collected.reviews
Nov 25, 2021
Featured for: Unanswered calls; urgent ticket failure
The website has made an error when I…
"The website has made an error when I picked a date and automatically changed it to another date, when trying to explain this to customer services they..."
Leanne
Trustpilot
Sep 30, 2025
Featured for: Website error changed date; no refund
Great experience
"Great experience I ordered tickets the day before going to Kennedy Space centre Florida and I had the tickets in my email box 2 minutes later of press..."
Paul Hunt
Trustpilot
Sep 30, 2025
Featured for: Fast email delivery; easy ordering
Easy to navigate website
"Easy to navigate website. Price overall reason for purchas..."
Ms Campbell
Trustpilot
Sep 30, 2025
Featured for: Easy website navigation; tickets emailed
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
JOHN PENDLETON
trustpilot.com
Sep 30, 2025
5 star help and advice
Great service really helped us plan our tr...
M
Ms Campbell
trustpilot.com
Sep 30, 2025
Easy to navigate website
Easy to navigate website. Price overall reason for purchas...
A
Alan Mills
trustpilot.com
Sep 30, 2025
Everything was smooth from start to…
Everything was smooth...
M
Miss Sandra Biggam
trustpilot.com
Sep 30, 2025
Great deal for HHN
...
S
SJD
trustpilot.com
Sep 30, 2025
Have used attraction tickets before and…
Have used attraction tickets before and hopefully w...
R
Roxanne
trustpilot.com
Sep 30, 2025
Great service as always
Great service as always, super he...
M
Mr Gwyn Price
trustpilot.com
Sep 30, 2025
Fast and friendly service with people…
Fast and friendly service with people...
m
marie leese
trustpilot.com
Sep 30, 2025
Ease of ordering and best price
Ease of ordering. Best prices and all tickets download...
A
Andy
trustpilot.com
Sep 30, 2025
Reliable and fast
...
F
Felipe
trustpilot.com
Sep 30, 2025
2026 Disney tickets not ready to link your account on September.
Before making my purchase, I would have appreciated being informed that the 2026 tickets were not yet availab...
J
Jo
trustpilot.com
Sep 30, 2025
Good to deal with
Good company. Good discounts. Even if the discount has expired online they will uphold. Have bought tickets for attractions in Orlando for...
P
Paul Hunt
trustpilot.com
Sep 30, 2025
Great experience
Great experience I ordered tickets the day before going to Kennedy Space centre Florida and I had the tickets in my email box 2 minutes later of press...
A
Amanda Parkes
trustpilot.com
Sep 30, 2025
Love love love
Absolutely can’t recommend highly enough,...
D
Daisy Duck
trustpilot.com
Sep 30, 2025
Great prices
I was going to purchase my park tickets direct from Disney but then saw Attraction tickets had a flash sale....
L
Lynsey Jones
trustpilot.com
Sep 30, 2025
Excellent customer service also when I…
Excellent customer service also when I rung with issue it wa...
L
Leanne
trustpilot.com
Sep 30, 2025
The website has made an error when I…
The website has made an error when I picked a date and automatically changed it to another date, when trying to explain this to customer services they...
L
Lucy Searle
trustpilot.com
Sep 30, 2025
Another great experience!
Another great experience with AttractionTickets.com! I always come to you for my Disney Magic tickets. I booked my tickets by phone with Mary who gave...
J
Joan Barron
trustpilot.com
Sep 30, 2025
Great service highly recommend the…
Great service highly recommend the staff are so helpful , patient and polite .. I will be...
C
Crystal
trustpilot.com
Sep 30, 2025
Everything can be done via a phone…
Everything can be done via a phone call. alternative of other channel of commu...
A
Anita Trager
trustpilot.com
Sep 30, 2025
Best online ticket access and honest.
Best online ticket access and honest. We will be looking for more tickets from...
Conclusion
Reviews show that many customers receive instant e‑tickets and find the site easy to use, often buying because of lower prices or flash sales. Numerous reviewers praise helpful, polite phone staff who answer queries and sort issues quickly. However, a small number of customers report serious problems: website errors that changed booking dates, delayed or unavailable pre‑release tickets, unanswered calls and disputes over refunds. If competitive pricing and fast e‑ticket delivery are your priorities, reviewers generally report positive experiences; if you need guaranteed availability for unreleased tickets or error‑free booking, exercise caution and keep confirmations and screenshots.