Reviews Analysed
21
We Collect & Analyse Reviews
Argus Car Hire
Experiences & Reviews
Argus Car Hire is an online car hire booking and comparison platform that lists vehicles from multiple local and international suppliers. The site is used to search, compare prices and book rental cars for airport and city locations. Customers receive booking confirmations and supplier details; local collection and aftercare are handled by the listed rental partner at the pickup location.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
22d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Most reviews praise polite, professional staff and smooth pick-up/drop-off; a small number report long queues or failure to honour bookings.
Share
Strong
24%
💰
Value for money
Multiple reviewers report good prices and reliable deals, while a few cite unexpected fees or restrictive payment conditions that reduced value.
Share
Strong
11%
⚡
User experience
Booking and email confirmation are frequently described as straightforward and clear; some users reported problems with payment acceptance or contract handling.
Share
Strong
8%
🔧
Product quality
Many customers received clean, new or well-maintained cars; a minority noted older vehicles, scratches or dirty cars at collection.
Share
Strong
15%
📞
Communication
Email instructions and staff explanations are often praised; several reviews mention slow, unhelpful or apparently automated replies in dispute cases.
Share
Strong
12%
⭐
Overall experience
Most reviewers report a positive overall rental experience with easy booking and helpful staff; a minority report contractual or payment disputes.
Share
Strong
30%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (April 2022 – September 2025).
A Recent Experience With Argus Car Hire
"I recently used Argus Car Hire for a weekend getaway and was extremely satisfied with my experience. The booking process was straightforward and easy to navigate, allowing me to easily compare prices from over 1,500 car rental brands. I found great deals and was able to save up to 40% on my car hire. When I arrived at the pickup location, the staff were professional and courteous. They gave me all the necessary information about the vehicle I had rented as well as additional tips for driving in the area. The car itself was clean and in excellent condition, providing a comfortable ride throughout my trip. The drop off process went smoothly without any issues or delays, which made returning home stress-free. What impressed me most about Argus Car Hire is their commitment to customer satisfaction – they offer free cancellation if plans change unexpectedly. This really sets them apart from other rental services that charge hefty fees for cancellations. Overall, my experience with Argus Car Hire was fantastic! From start to finish their service exceeded my expectations – offering affordable rates while also ensuring customer comfort and satisfaction. I would highly recommend this company to anyone looking for cheap car hire with outstanding value!"
Sheldon
Collected.reviews
Apr 11, 2022
Featured for: Detailed positive, mentions many themes
Argus not honouring contact update
"Just an update on my review dated 16/9/25. I did what Hala from Argus suggested by re-contacting them and referring the email to her. Nothing. Nada. T..."
Salam
Trustpilot
Sep 30, 2025
Featured for: Complaint about contract and communication
Be extremely careful
"If there is anything not 100% like they want, in my case a digital credit card, which they only accept if I pay 3 times my rental agreem..."
Felix C
Trustpilot
Sep 30, 2025
Featured for: Payment policy complaint, no support
Length of queue
"The queue at collection was lengthy..."
John Hannin
Trustpilot
Sep 30, 2025
Featured for: Queue, dirty and scratched car
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
D
David McBride
trustpilot.com
Sep 30, 2025
Booking the car of my choice was very…
Booking the car of my choice was very easy. The information sent by emai...
S
Salam
trustpilot.com
Sep 30, 2025
Argus not honouring contact update
Just an update on my review dated 16/9/25. I did what Hala from Argus suggested by re-contacting them and referring the email to her. Nothing. Nada. T...
D
David Cleary
trustpilot.com
Sep 30, 2025
Excellent service overall
...
d
daniel roper
trustpilot.com
Sep 30, 2025
Argus are great but I suspect Autounion…
Argus are great but I suspect Autounion at Bucharest airport operate a policy of ripping non Romanians off.Sh...
M
Mr N
trustpilot.com
Sep 30, 2025
Great value and reliable
...
H
Houssem Belloum
trustpilot.com
Sep 30, 2025
Great car and great service
Great car and great s...
M
Mr Ian Tracey
trustpilot.com
Sep 30, 2025
Easy Rental
Overall I can't complain about the customer service. It was polite and helpful. My only criticism was t...
M
Michael
trustpilot.com
Sep 30, 2025
Great customer service
...
F
Felix C
trustpilot.com
Sep 30, 2025
Be extremely careful
If there is anything not 100% like they want, in my case a digital credit card, which they only accept if I pay 3 times my rental agreem...
M
Morfeusz Dyb
trustpilot.com
Sep 30, 2025
all good
...
M
Marguerite Sayers
trustpilot.com
Sep 30, 2025
Good service and great car
Good service, well-informed and friendly staff...
S
SALVATORE DI FAZIO
trustpilot.com
Sep 30, 2025
Review
...
J
John Hannin
trustpilot.com
Sep 30, 2025
Length of queue
The queue at collection was lengthy...
A
Alan Dunthorne
trustpilot.com
Sep 30, 2025
Sixt branch at Kalamata Airport
Sixt branch at Kalamata Airport were excellent. Quick dealing with paperwork, and then taken to the vehicle - a hybrid automatic - and fully explained...
C
Cesar Roldan- Colombia
trustpilot.com
Sep 30, 2025
Good options and prices
There were many options o...
L
Lorraine Kennedy
trustpilot.com
Sep 30, 2025
Good price
Good price, straightforward pro...
I
Ihr Name
trustpilot.com
Sep 30, 2025
IMotive your Booker insurance bevor
...
A
A. Johnson
trustpilot.com
Sep 30, 2025
A+++ Second time using Argus
A+++ Second time using Argus. They offered a good rate and easy to use servic...
A
Alan
trustpilot.com
Sep 30, 2025
Good Service on pick up & drop off
Good clean car, easy pick up & drop off clo...
P
Patrick
trustpilot.com
Sep 30, 2025
Very professional at pick up.
...
Conclusion
Reviews show Argus Car Hire commonly delivers easy booking, clear email confirmations and friendly staff at collection, and many customers report clean, reliable cars and good prices. However, several reviewers reported more serious issues: payment-method restrictions, unexpected fees, or supplier refusal to honour prepaid bookings, plus occasional long queues or poorer car condition. When booking through Argus, check which local supplier is listed for your pickup location, confirm accepted payment methods and keep all confirmation emails. Inspect the vehicle thoroughly at collection and document any issues to reduce the risk of disputes.