Argus Car Hire
Experiences & Reviews
Argus Car Hire is an online car hire booking and comparison platform that lists vehicles from multiple local and international suppliers. The site is used to search, compare prices and book rental cars for airport and city locations. Customers receive booking confirmations and supplier details; local collection and aftercare are handled by the listed rental partner at the pickup location.
Overview & Key Metrics
Our Analysis
Service quality
Most reviews praise polite, professional staff and smooth pick-up/drop-off; a small number report long queues or failure to honour bookings.
Value for money
Multiple reviewers report good prices and reliable deals, while a few cite unexpected fees or restrictive payment conditions that reduced value.
User experience
Booking and email confirmation are frequently described as straightforward and clear; some users reported problems with payment acceptance or contract handling.
Product quality
Many customers received clean, new or well-maintained cars; a minority noted older vehicles, scratches or dirty cars at collection.
Communication
Email instructions and staff explanations are often praised; several reviews mention slow, unhelpful or apparently automated replies in dispute cases.
Overall experience
Most reviewers report a positive overall rental experience with easy booking and helpful staff; a minority report contractual or payment disputes.
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (April 2022 – September 2025).
A Recent Experience With Argus Car Hire
"I recently used Argus Car Hire for a weekend getaway and was extremely satisfied with my experience. The booking process was straightforward and easy to navigate, allowing me to easily compare prices from over 1,500 car rental brands. I found great deals and was able to save up to 40% on my car hire. When I arrived at the pickup location, the staff were professional and courteous. They gave me all the necessary information about the vehicle I had rented as well as additional tips for driving in the area. The car itself was clean and in excellent condition, providing a comfortable ride throughout my trip. The drop off process went smoothly without any issues or delays, which made returning home stress-free. What impressed me most about Argus Car Hire is their commitment to customer satisfaction – they offer free cancellation if plans change unexpectedly. This really sets them apart from other rental services that charge hefty fees for cancellations. Overall, my experience with Argus Car Hire was fantastic! From start to finish their service exceeded my expectations – offering affordable rates while also ensuring customer comfort and satisfaction. I would highly recommend this company to anyone looking for cheap car hire with outstanding value!"
Argus not honouring contact update
"Just an update on my review dated 16/9/25. I did what Hala from Argus suggested by re-contacting them and referring the email to her. Nothing. Nada. T..."
Be extremely careful
"If there is anything not 100% like they want, in my case a digital credit card, which they only accept if I pay 3 times my rental agreem..."
Length of queue
"The queue at collection was lengthy..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Booking the car of my choice was very…
Booking the car of my choice was very easy. The information sent by emai...
Argus not honouring contact update
Just an update on my review dated 16/9/25. I did what Hala from Argus suggested by re-contacting them and referring the email to her. Nothing. Nada. T...
Excellent service overall
...
Argus are great but I suspect Autounion…
Argus are great but I suspect Autounion at Bucharest airport operate a policy of ripping non Romanians off.Sh...
Great value and reliable
...
Great car and great service
Great car and great s...
Easy Rental
Overall I can't complain about the customer service. It was polite and helpful. My only criticism was t...
Great customer service
...
Be extremely careful
If there is anything not 100% like they want, in my case a digital credit card, which they only accept if I pay 3 times my rental agreem...
all good
...
Good service and great car
Good service, well-informed and friendly staff...
Review
...
Length of queue
The queue at collection was lengthy...
Sixt branch at Kalamata Airport
Sixt branch at Kalamata Airport were excellent. Quick dealing with paperwork, and then taken to the vehicle - a hybrid automatic - and fully explained...
Good options and prices
There were many options o...
Good price
Good price, straightforward pro...
IMotive your Booker insurance bevor
...
A+++ Second time using Argus
A+++ Second time using Argus. They offered a good rate and easy to use servic...
Good Service on pick up & drop off
Good clean car, easy pick up & drop off clo...
Very professional at pick up.
...
Conclusion
Reviews show Argus Car Hire commonly delivers easy booking, clear email confirmations and friendly staff at collection, and many customers report clean, reliable cars and good prices. However, several reviewers reported more serious issues: payment-method restrictions, unexpected fees, or supplier refusal to honour prepaid bookings, plus occasional long queues or poorer car condition. When booking through Argus, check which local supplier is listed for your pickup location, confirm accepted payment methods and keep all confirmation emails. Inspect the vehicle thoroughly at collection and document any issues to reduce the risk of disputes.