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We Collect & Analyse Reviews

Argus Car Hire
Experiences & Reviews

Argus Car Hire is an online car hire booking and comparison platform that lists vehicles from multiple local and international suppliers. The site is used to search, compare prices and book rental cars for airport and city locations. Customers receive booking confirmations and supplier details; local collection and aftercare are handled by the listed rental partner at the pickup location.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 22d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Most reviews praise polite, professional staff and smooth pick-up/drop-off; a small number report long queues or failure to honour bookings.

Share
24%
Strong
💰

Value for money

Multiple reviewers report good prices and reliable deals, while a few cite unexpected fees or restrictive payment conditions that reduced value.

Share
11%
Strong

User experience

Booking and email confirmation are frequently described as straightforward and clear; some users reported problems with payment acceptance or contract handling.

Share
8%
Strong
🔧

Product quality

Many customers received clean, new or well-maintained cars; a minority noted older vehicles, scratches or dirty cars at collection.

Share
15%
Strong
📞

Communication

Email instructions and staff explanations are often praised; several reviews mention slow, unhelpful or apparently automated replies in dispute cases.

Share
12%
Strong

Overall experience

Most reviewers report a positive overall rental experience with easy booking and helpful staff; a minority report contractual or payment disputes.

Share
30%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

D
David McBride
trustpilot.com Sep 30, 2025

Booking the car of my choice was very…

Booking the car of my choice was very easy. The information sent by emai...

S
Salam
trustpilot.com Sep 30, 2025

Argus not honouring contact update

Just an update on my review dated 16/9/25. I did what Hala from Argus suggested by re-contacting them and referring the email to her. Nothing. Nada. T...

D
David Cleary
trustpilot.com Sep 30, 2025

Excellent service overall

...

d
daniel roper
trustpilot.com Sep 30, 2025

Argus are great but I suspect Autounion…

Argus are great but I suspect Autounion at Bucharest airport operate a policy of ripping non Romanians off.Sh...

M
Mr N
trustpilot.com Sep 30, 2025

Great value and reliable

...

H
Houssem Belloum
trustpilot.com Sep 30, 2025

Great car and great service

Great car and great s...

M
Mr Ian Tracey
trustpilot.com Sep 30, 2025

Easy Rental

Overall I can't complain about the customer service. It was polite and helpful. My only criticism was t...

M
Michael
trustpilot.com Sep 30, 2025

Great customer service

...

F
Felix C
trustpilot.com Sep 30, 2025

Be extremely careful

If there is anything not 100% like they want, in my case a digital credit card, which they only accept if I pay 3 times my rental agreem...

M
Morfeusz Dyb
trustpilot.com Sep 30, 2025

all good

...

M
Marguerite Sayers
trustpilot.com Sep 30, 2025

Good service and great car

Good service, well-informed and friendly staff...

S
SALVATORE DI FAZIO
trustpilot.com Sep 30, 2025

Review

...

J
John Hannin
trustpilot.com Sep 30, 2025

Length of queue

The queue at collection was lengthy...

A
Alan Dunthorne
trustpilot.com Sep 30, 2025

Sixt branch at Kalamata Airport

Sixt branch at Kalamata Airport were excellent. Quick dealing with paperwork, and then taken to the vehicle - a hybrid automatic - and fully explained...

C
Cesar Roldan- Colombia
trustpilot.com Sep 30, 2025

Good options and prices

There were many options o...

L
Lorraine Kennedy
trustpilot.com Sep 30, 2025

Good price

Good price, straightforward pro...

I
Ihr Name
trustpilot.com Sep 30, 2025

IMotive your Booker insurance bevor

...

A
A. Johnson
trustpilot.com Sep 30, 2025

A+++ Second time using Argus

A+++ Second time using Argus. They offered a good rate and easy to use servic...

A
Alan
trustpilot.com Sep 30, 2025

Good Service on pick up & drop off

Good clean car, easy pick up & drop off clo...

P
Patrick
trustpilot.com Sep 30, 2025

Very professional at pick up.

...

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Conclusion

Reviews show Argus Car Hire commonly delivers easy booking, clear email confirmations and friendly staff at collection, and many customers report clean, reliable cars and good prices. However, several reviewers reported more serious issues: payment-method restrictions, unexpected fees, or supplier refusal to honour prepaid bookings, plus occasional long queues or poorer car condition. When booking through Argus, check which local supplier is listed for your pickup location, confirm accepted payment methods and keep all confirmation emails. Inspect the vehicle thoroughly at collection and document any issues to reduce the risk of disputes.