Reviews show Argus Car Hire commonly delivers easy booking, clear email confirmations and friendly staff at collection, and many customers report clean, reliable cars and good prices. However, several reviewers reported more serious issues: payment-method restrictions, unexpected fees, or supplier refusal to honour prepaid bookings, plus occasional long queues or poorer car condition. When booking through Argus, check which local supplier is listed for your pickup location, confirm accepted payment methods and keep all confirmation emails. Inspect the vehicle thoroughly at collection and document any issues to reduce the risk of disputes.
Examples from available reviews (Apr 2018 – Feb 2026).
Booking was easy and the hire provided excellent service and value.
“The car itself was clean and in excellent condition”
Argus failed to honour a prepaid rental and did not respond.
“They're not interested in honouring their rental contract with me or even explaining why not.”
Reviewer alleges hidden fees, deposit demands and no support.
“They will scam you...”
Long collection queue and the car was dirty and scratched.
“The queue at collection was lengthy and the car was dirty and scratched”
Most reviews praise polite, professional staff and smooth pick-up/drop-off; a small number report long queues or failure to honour bookings.
Multiple reviewers report good prices and reliable deals, while a few cite unexpected fees or restrictive payment conditions that reduced value.
Booking and email confirmation are frequently described as straightforward and clear; some users reported problems with payment acceptance or contract handling.
Many customers received clean, new or well-maintained cars; a minority noted older vehicles, scratches or dirty cars at collection.
Email instructions and staff explanations are often praised; several reviews mention slow, unhelpful or apparently automated replies in dispute cases.
Most reviewers report a positive overall rental experience with easy booking and helpful staff; a minority report contractual or payment disputes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviewcentre (10) · Reviews (9) · Reviews (1) · Quotes shortened · As of: February 2026
Young drivers faced undisclosed high daily fees and no refund given.
“they told us we, as younger drivers, had to pay a fee of ~100 pounds/day”
Argus booked a standard car not matching request and ignored assistance.
“Argus do not book your specific needs - just reserve a standard booking”
Reviewer states their parents want to rent a car in Spain.
“My parents want to rent a car in Spain .”
Customer was charged but couldn't rent due to missing international licence and received no refund.
“they would not refund me.”
Staff at the desk were friendly and helpful.
“Desk staff member was really friendly and helpful”
Booked cheaper than elsewhere but unclear car categories caused wrong choice.
“they don't list the actual category of the car”
Everything was perfect with great service, helpful staff and amazing car.
“everytrhings was perfect.”
Reviewer reports excessive amendment fees and argues Argus adds no value.
“they have insanely high change fees.”
The trip was ruined because of ArgusCarHire's policy.
“The trip was ruined due to the ArgusCarHire policy!!!”
Reviewer does not recommend the company and will travel by foot.
“I definitely do not recommend it.”
Pickup was quick and easy with prompt friendly staff and clean vehicle.
“Prompt and Friendly staff.”
Rental was very good value and overall very enjoyable.
“The National offering was very good value.”
Long wait at pickup but received a free upgrade and easy drop-off.
“But got free upgrade to bigger car.”
Reviewer strongly warns against booking due to poor handling of glitches.
“they will rake you over the coals.”
Provider required international licence not disclosed; reviewer lost $600 and no refund.
“They essentially stole $600 from me and refused to provide a refund.”
Supplier had no cars on arrival, leaving family stranded and unpaid refund outstanding.
“I was told they do not have any cars and haven't had any since the previous evening at 6 PM.”
Insurance misrepresented, stranded in Portugal and Argus refused immediate refund.
“I called argus and was told they cannot refund the policy even though I was standing at the desk!”
I recently used Argus Car Hire for a weekend getaway and was extremely satisfied with my experience. The booking process was straightforward and easy to navigate, allowing me to easily compare prices from over 1,500 car rental brands. I found great deals and was able to save up to 40% on my car hire.
When I arrived at the pickup location, the staff were professional and courteous. They gave me all the necessary information about the vehicle I had rented as well as additional tips for driving in the area.
The car itself was clean and in excellent condition, providing a comfortable ride throughout my trip. The drop off process went smoothly without any issues or delays, which made returning home stress-free.
What impressed me most about Argus Car Hire is their commitment to customer satisfaction – they offer free cancellation if plans change unexpectedly. This really sets them apart from other rental services that charge hefty fees for cancellations.
Overall, my experience with Argus Car Hire was fantastic! From start to finish their service exceeded my expectations – offering affordable rates while also ensuring customer comfort and satisfaction. I would highly recommend this company to anyone looking for cheap car hire with outstanding value!
Hidden supplier fees turned a low-cost hire into a much more expensive trip.
“Goldcar said that this was pointless and I should purchase theirs for €130 or leave a deposit for, wait for it, €1100!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Argus Car Hire is an online car hire booking and comparison platform that lists vehicles from multiple local and international suppliers. The site is used to search, compare prices and book rental cars for airport and city locations. Customers receive booking confirmations and supplier details; local collection and aftercare are handled by the listed rental partner at the pickup location.