Many customers praise quick dispatch, careful packaging, and fast refunds on straightforward orders. Another recurring theme is delivery marked as completed when parcels never arrive, followed by delayed refunds. Several reviewers say items arrived damaged or poor quality, then describe slow or accusatory support. A small number mention trouble accessing the website.
Examples from available reviews (Jun 2020 – Feb 2026).
Prompt delivery and excellent service; dress well packaged.
“What an absolutely amazing service.”
Multiple failed DPD deliveries and delayed refund; very poor experience.
“the delivery company DPD let them down apparently on three occasions”
Damaged jacket on arrival; customer service accused buyer and delayed refund.
“they are now telling me that I wore the jacket and damaged it myself”
No reply to enquiries after order; very poor experience.
“they did not reply any quiree about product”
Many reviews mention fast handling, next‑day or multi‑day delivery, and orders arriving as expected. A sizeable group describes courier problems, repeated missed deliveries, and return or refund cases that drag on without resolution. A few in‑store comments point to poor face‑to‑face behaviour.
Several customers point to competitive pricing and good deals on designer items. Value comes up less often than delivery and service. One review specifically links repeat purchases to the price.
Many buyers describe an easy checkout and smooth first orders. One review notes a redirect that blocked access to the brand site, and it appears to be a one‑off issue. Navigation and account management get little direct comment.
Multiple reviews report damaged, faulty, or fraying items on arrival, plus disagreements over item condition during returns. Some customers say products matched the description and that high‑quality trainers arrived quickly. A small number allege counterfeit goods.
Several reviewers praise proactive updates and clear delivery messages. A clear counter‑group says enquiries went unanswered and support was unhelpful when issues came up. Delivery notifications sometimes say parcels were delivered when customers say they were not.
Feedback splits between quick, smooth purchases and drawn‑out issues around missing parcels or returns. Positive reviews focus on speed and packaging. Negative reviews focus on courier reliability and slow or defensive customer service.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Reviews (20) · Reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
Incorrect item and protracted dispute; refund obtained months later.
“I was sent the incorrect item”
Long refund delay and very poor service and product quality.
“IT TOOK TWO GOOD AND WHOLE MONTHS BEFORE ANY ACTION WAS TAKEN BY THIS COMPANY”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Zee & Co is a UK online fashion retailer selling designer clothing, footwear, and accessories. The site lists brands across categories including trainers, coats, jumpers, and bags. Customers order through the e‑commerce site using standard delivery and returns options. The business provides product listings, order tracking, and a customer support contact for post‑purchase queries.