Customer feedback shows a consistent pattern: product selection and item quality are often praised, with multiple reviewers noting genuine items and intact packaging (for example, ids 1647 and tp_68d9aa0d3e9144ea1356963d). However, delivery and order handling are recurring pain points—several reviews describe delays, incomplete orders and poor follow-up from support (for example, ids tp_68d7e9cd1a39e9f36c77443a and tp_68d7ff56cf8d3b228d161a9b). If you prioritise product range and price, these reviews show many satisfied buyers; if reliable, fast fulfilment and responsive customer service are essential, expect mixed experiences. When deciding, check stock and shipping information closely and consider contacting support pre-purchase if timely delivery is critical.
Examples from available reviews (Mar 2019 – Feb 2026).
Wide selection of affordable skincare, free delivery to France, and neat packaging.
“offering free delivery to France was certainly welcoming!”
Shipping was very slow; customer service gave unhelpful, copied responses.
“YesStyle’s shipping times are ridiculously slow and misleading.”
Reviewer praises the foundation's excellent quality and enjoys it.
“I think the foundation is a product of excellent quality!”
Shipping problems made savings not worth the delivery hassle.
“The delivery process was an absolute nightmare.”
Reviews frequently mention shipping and fulfilment: many note careful packaging and timely deliveries, while a sizeable share report delays, missing items or inconsistent processing.
Several customers cite competitive prices and good deals, but a minority say savings are negated by delivery problems or slow fulfilment.
Users report an easy-to-use website and helpful product descriptions, yet others describe poor tracking, slow updates and frustrating order processing experiences.
Most comments about products mention genuine items, good condition on arrival and satisfactory quality for skincare and cosmetics, with few quality complaints.
Some shoppers praise clear updates and responsive customer service; others report copy-paste replies, ignored follow-ups or unhelpful responses about orders.
Overall impressions are split: many customers are satisfied with products and prices, while a notable group report delivery or service issues that harmed their experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Order not delivered and no refund after three months.
“no order received. no refund”
Reviewer loves this website and expresses thanks.
“Love this web site.”
Long-term customer reports reliable orders and variable delivery times.
“I have been shopping on Yesstyle for 6 years and have never had any issues”
Can find unique products at good prices; reviewer very satisfied.
“I can find products that can't find in other websites, good prices.”
PayPal appeared as a payment option but was unavailable at checkout.
“PAYPAL is shown at the buttom as a paymet option.”
Website was easy to use and purchase price was good.
“The website was easy to use and the price for my purchase was very good.”
Order massively delayed over three weeks and possibly never arriving.
“my order is not here and will probably never arrive !!”
Customer service ignored messages and failed to answer clearly.
“The WORSE Customer Service ever”
Items delayed or not delivered and customer service sent automated, unhelpful responses.
“Items were not shipped from the warehouse until 10 days later.”
Tracking showed package location and expected arrival, which helped.
“I was aboe to track and know at any given moment where the package was”
Order was shipped to the wrong address and shipping is criticised.
“they shipped it to another place.”
Company described as lovely with speedy deliveries.
“Speedy deliveries.”
Positive about customer support, delivery speed, and genuine products.
“Great customer support - fast delivery - genuine product”
No complaints about goods; delivery responsibility passes to local couriers.
“There are no complaints about the goods.”
Many orders without problems; long wait times are expected for imports.
“This is my sixth order from Yesstyle, and I've never had any problems.”
Large order failed delivery and customer service was unhelpful about refunds.
“I spent an entire month and a half trying to get them to do something about it”
Delivery to South Korea is quick and there are frequent discounts.
“delivery to South Korea takes place as soon as possible.”
Customer submitted video content and will post an honest review after testing.
“I will be happy to share my honest review on Trustpilot once I have properly tested them.”
Paid for express shipping but items were delayed and support did not reply.
“I paid extra 20€ for express shipping”
Reviewer says they liked it.
“Malai ramro lagyo”
Customer requests a refund of 50€.
“Bitte erstatten Sie mir die 50€ zurück, die mir noch zustehen.”
Package returned as undeliverable and refund was reduced with poor service.
“it was suddenly marked "not safe to deliver" and returned”
Order delayed and missed intended event due to shipping issues.
“I trusted the expected delivery which was clearly specified in the order confirmation email.”
Bought items that were actually samples and got no remedy.
“it was only after receiving it that I realised they were samples?!?”
Reviewer claims money taken and no delivery, calling the site a scam.
“They take your money, never deliver anything”
Order undelivered after more than a month, causing disappointment.
“Don't want to wait my order for 2 months I am really disappointed with services and delivery time.”
Package lost in transit and customer service ignored evidence and did not reship.
“the package was never delivered to me and got lost in transit”
Package was delivered slightly later than expected.
“Delived a package little bit late...”
Order showed payment but no shipping updates, causing worry.
“there’s still no update it only shows that the payment was successful.”
Items arrived well wrapped and in perfect condition.
“arrived in perfect condition.”
No tracking information provided and no shipment updates for two weeks.
“there has been no information for two weeks.”
Reviewer appreciates packaging and genuine products sold.
“love how Yesstyle sells the genuine products”
Reviewer praises the foundation's excellent quality and enjoys it.
“I think the foundation is a product of excellent quality!”
Positive about customer service and products matching description.
“Great customer service and product as described.”
Products arrived in perfect condition and reviewer loves them.
“The products are perfect, perfect condition.”
Excellent prices and reliable shipping from Western Australia.
“Favourite brands at excellent prices.”
Shipping took two weeks and reviewer is very happy.
“The shipping was 2 weeks, im really happy”
Order arrived incomplete; some products were not received.
“This order arrived incomplete”
Orders have always been handled responsibly; no previous problems.
“They always are responsible with the orders.”
Multiple orders received with no issues, delivery takes about ten days.
“They do take about 10 days to receive the orders but well worth it.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
YesStyle is an online retailer specialising in Asian fashion, beauty and skincare, with a large catalogue of Korean and Japanese brands and international shipping options. The site is widely used by consumers looking for K‑beauty and J‑beauty products alongside apparel and accessories. Shoppers commonly consult product pages and descriptions to compare ingredients and prices before purchase. This profile is intended to help readers interpret customer feedback when researching YesStyle reviews.