Reviews Analysed
21
We Collect & Analyse Reviews
YesStyle
Experiences & Reviews
YesStyle is an online retailer specialising in Asian fashion, beauty and skincare, with a large catalogue of Korean and Japanese brands and international shipping options. The site is widely used by consumers looking for K‑beauty and J‑beauty products alongside apparel and accessories. Shoppers commonly consult product pages and descriptions to compare ingredients and prices before purchase. This profile is intended to help readers interpret customer feedback when researching YesStyle reviews.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
13d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Reviews frequently mention shipping and fulfilment: many note careful packaging and timely deliveries, while a sizeable share report delays, missing items or inconsistent processing.
Share
Mixed
24%
💰
Value for money
Several customers cite competitive prices and good deals, but a minority say savings are negated by delivery problems or slow fulfilment.
Share
Mixed
8%
⚡
User experience
Users report an easy-to-use website and helpful product descriptions, yet others describe poor tracking, slow updates and frustrating order processing experiences.
Share
Mixed
17%
🔧
Product quality
Most comments about products mention genuine items, good condition on arrival and satisfactory quality for skincare and cosmetics, with few quality complaints.
Share
Strong
11%
📞
Communication
Some shoppers praise clear updates and responsive customer service; others report copy-paste replies, ignored follow-ups or unhelpful responses about orders.
Share
Mixed
10%
⭐
Overall experience
Overall impressions are split: many customers are satisfied with products and prices, while a notable group report delivery or service issues that harmed their experience.
Share
Mixed
30%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2022 – September 2025).
'YesStyle offers affordable Quality Skincare'
"I recently stumbled upon YesStyle, and boy was I impressed! As someone who is always on the lookout for new skincare products to add to my routine, their website offered a plethora of Korean and Japanese facial care items that caught my eye. From serums and sheet masks to moisturizers, cleansers, and tonics, they have it all. Moreover, what truly stands out about this online store is their commitment to maintaining quality at an affordable price point. Their shipping policy only sweetens the deal; offering free delivery to France was certainly welcoming! When I first began browsing through their collection of products,I felt overwhelmed by the sheer number of options available - but fear not! YesStyle has detailed product descriptions accompanying every item that took away any confusion or hesitation surrounding unfamiliar brands or ingredients. The real magic happens once you've received your order: the packaging comes neatly wrapped with no leaks or spills in sight. It's nice being able to trust an online retailer like this one that actually takes time in ensuring customer satisfaction even post-purchase. Overall, I'm happy with my experience at YesStyle - so much so that it may have earned itself a permanent spot as a go-to site for future beauty purchases!"
Jasen
Collected.reviews
Jul 14, 2022
Featured for: detailed positive across many themes
Poor Delivery Time and Customer Service
"This was one of the worst online shopping experiences I’ve had. YesStyle’s shipping times are ridiculously slow and misleading. My order contained ite..."
Christine Wong
Trustpilot
Sep 30, 2025
Featured for: detailed complaint about shipping service
I think the foundation is a product of…
"I think the foundation is a product..."
paorecomienda
Trustpilot
Sep 30, 2025
Featured for: clear praise for product quality
The delivery process was an absolute…nightmare
"The delivery process was an absolute nightmare. The savings on products purchased through YesStyle are not worth the hassle..."
Michelle
Trustpilot
Sep 30, 2025
Featured for: negative on delivery and value
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
m
malikrohama
trustpilot.com
Sep 30, 2025
Delived a package little bit late...
Delived a package...
N
Nattha Dadge
trustpilot.com
Sep 30, 2025
I placed my order on Friday
I placed my order on Friday, but there’s still no update it only shows that the payment was successful. I spent quite...
m
margaret Mary
trustpilot.com
Sep 30, 2025
Great price for products. Came protected in bubble wrap
Great price, the products I wanted. I was a bit worried about how the produ...
A
Always Always
trustpilot.com
Sep 30, 2025
Not safe
There is no information from my order, I can track it and I can find out if it has been shipped, but i...
S
Samina joshi
trustpilot.com
Sep 30, 2025
First of all i love the packaging as…
First of all i love the packaging as always an...
p
paorecomienda
trustpilot.com
Sep 30, 2025
I think the foundation is a product of…
I think the foundation is a product...
M
Michelle Walker
trustpilot.com
Sep 30, 2025
Great customer service and product as…
Great customer service a...
H
HummingBird
trustpilot.com
Sep 30, 2025
Perfect products
The products are perfect, perfect...
a
aainwa
trustpilot.com
Sep 30, 2025
Favourite brands at excellent prices
Favourite brands at excellent prices. I’m shopping from Western Australia and shipping has...
M
Miona Djukanović
trustpilot.com
Sep 30, 2025
Great
Great! The shipping was...
z
zohra tounsi
trustpilot.com
Sep 30, 2025
30320811 In this order I did not…
30320811 In this order I did not receive all...
R
Rocio R
trustpilot.com
Sep 30, 2025
They always are responsible with the…
They always are responsible with th...
c
customer
trustpilot.com
Sep 30, 2025
I have received at least 4 orders from…
I have received at least 4 orders from YesStyle and no issues. Th...
M
Michelle
trustpilot.com
Sep 30, 2025
The delivery process was an absolute…nightmare
The delivery process was an absolute nightmare. The savings on products purchased through YesStyle are not worth the hassle...
C
Christine Wong
trustpilot.com
Sep 30, 2025
Poor Delivery Time and Customer Service
This was one of the worst online shopping experiences I’ve had. YesStyle’s shipping times are ridiculously slow and misleading. My order contained ite...
h
hassania sada
trustpilot.com
Sep 30, 2025
Great experience with YesStyle
My experience with YesStyle was amazing the websit...
e
ebunonakoy
trustpilot.com
Sep 30, 2025
The products but try to make it arrive earlier
The products soothes me but...
A
Afin
trustpilot.com
Sep 30, 2025
clear and informative
All the information was given clearly. Items shipped in a reasonable ti...
K
Kristiana Maseyk
trustpilot.com
Sep 30, 2025
Items missing from destroyed packaging
When my order arrived, the box had been destroyed and was in a Royal Mail bag and taped up. The bag stated that the box had been damaged and split in...
K
Kariri
trustpilot.com
Sep 30, 2025
Loved my experience with yesstyle
My experience was good on both communication and t...
Conclusion
Customer feedback shows a consistent pattern: product selection and item quality are often praised, with multiple reviewers noting genuine items and intact packaging (for example, ids 1647 and tp_68d9aa0d3e9144ea1356963d). However, delivery and order handling are recurring pain points—several reviews describe delays, incomplete orders and poor follow-up from support (for example, ids tp_68d7e9cd1a39e9f36c77443a and tp_68d7ff56cf8d3b228d161a9b). If you prioritise product range and price, these reviews show many satisfied buyers; if reliable, fast fulfilment and responsive customer service are essential, expect mixed experiences. When deciding, check stock and shipping information closely and consider contacting support pre-purchase if timely delivery is critical.