Reviewers like YesStyle for genuine K‑ and J‑beauty items, neat packaging, and sharp prices. Many say the site is easy to browse and appreciate the range. Most complaints point to orders that don’t arrive, slow shipping, and refund requests that drag on or go nowhere. Communication experiences vary from clear tracking updates to canned replies and messages left unanswered.
Examples from available reviews (Mar 2019 – Mar 2026).
Long-term customer reports reliable orders and variable delivery times.
“I have been shopping on Yesstyle for 6 years and have never had any issues”
Products arrived in perfect condition and reviewer loves them.
“The products are perfect, perfect condition.”
Order not received and refund request has been ignored.
“My complaints have been ignored, and my refund request is being avoided.”
Card charged but order not received and only chatbot support available.
“My CC has been charged and I never received my order.”
Delivery problems make up the biggest share of negative feedback. Reviewers mention orders that never ship, parcels lost in transit, deliveries sent to the wrong address, and missing items. Several describe long waits, then refunds or replacements that are refused or slow to process.
Many shoppers point to low prices and access to K‑ and J‑beauty lines as key reasons to buy. Discounts and hard‑to‑find products add to the value for many. Some say long shipping times, surprise VAT, or slow replacements bring the value down.
Customers often call the site easy to use and well organised. They frequently praise checkout and how simple it is to find products. A few mention mismatched payment options, such as PayPal appearing available but not working, though this comes up less often.
Many reviewers say their items arrive well packed and authentic, with specific praise for foundations and skincare. Another group reports damaged or spoiled products, or items they suspect are counterfeit, along with refund requests that get denied. Reviews include both positive and negative claims about authenticity.
Some customers describe clear tracking and step‑by‑step shipping updates. Others report automated replies, unanswered messages, and issues that aren’t escalated. Many delivery and refund disputes also include complaints about unhelpful customer service.
Reviews split sharply between five‑star praise for products and the website and one‑star complaints about delivery or refunds. Whether the purchase feels successful often depends on the shipment arriving and support responding. Several users say good products don’t make up for service problems that never get resolved.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Order not delivered and no refund after three months.
“no order received. no refund”
Reviewer loves this website and expresses thanks.
“Love this web site.”
Long-term customer reports reliable orders and variable delivery times.
“I have been shopping on Yesstyle for 6 years and have never had any issues”
Can find unique products at good prices; reviewer very satisfied.
“I can find products that can't find in other websites, good prices.”
PayPal appeared as a payment option but was unavailable at checkout.
“PAYPAL is shown at the buttom as a paymet option.”
Website was easy to use and purchase price was good.
“The website was easy to use and the price for my purchase was very good.”
Order massively delayed over three weeks and possibly never arriving.
“my order is not here and will probably never arrive !!”
Customer service ignored messages and failed to answer clearly.
“The WORSE Customer Service ever”
Items delayed or not delivered and customer service sent automated, unhelpful responses.
“Items were not shipped from the warehouse until 10 days later.”
Tracking showed package location and expected arrival, which helped.
“I was aboe to track and know at any given moment where the package was”
Order was shipped to the wrong address and shipping is criticised.
“they shipped it to another place.”
Company described as lovely with speedy deliveries.
“Speedy deliveries.”
Positive about customer support, delivery speed, and genuine products.
“Great customer support - fast delivery - genuine product”
No complaints about goods; delivery responsibility passes to local couriers.
“There are no complaints about the goods.”
Many orders without problems; long wait times are expected for imports.
“This is my sixth order from Yesstyle, and I've never had any problems.”
Large order failed delivery and customer service was unhelpful about refunds.
“I spent an entire month and a half trying to get them to do something about it”
Delivery to South Korea is quick and there are frequent discounts.
“delivery to South Korea takes place as soon as possible.”
Customer submitted video content and will post an honest review after testing.
“I will be happy to share my honest review on Trustpilot once I have properly tested them.”
Paid for express shipping but items were delayed and support did not reply.
“I paid extra 20€ for express shipping”
Reviewer says they liked it.
“Malai ramro lagyo”
Customer requests a refund of 50€.
“Bitte erstatten Sie mir die 50€ zurück, die mir noch zustehen.”
Package returned as undeliverable and refund was reduced with poor service.
“it was suddenly marked "not safe to deliver" and returned”
Order delayed and missed intended event due to shipping issues.
“I trusted the expected delivery which was clearly specified in the order confirmation email.”
Bought items that were actually samples and got no remedy.
“it was only after receiving it that I realised they were samples?!?”
Reviewer claims money taken and no delivery, calling the site a scam.
“They take your money, never deliver anything”
Order undelivered after more than a month, causing disappointment.
“Don't want to wait my order for 2 months I am really disappointed with services and delivery time.”
Package lost in transit and customer service ignored evidence and did not reship.
“the package was never delivered to me and got lost in transit”
Package was delivered slightly later than expected.
“Delived a package little bit late...”
Order showed payment but no shipping updates, causing worry.
“there’s still no update it only shows that the payment was successful.”
Items arrived well wrapped and in perfect condition.
“arrived in perfect condition.”
No tracking information provided and no shipment updates for two weeks.
“there has been no information for two weeks.”
Reviewer appreciates packaging and genuine products sold.
“love how Yesstyle sells the genuine products”
Reviewer praises the foundation's excellent quality and enjoys it.
“I think the foundation is a product of excellent quality!”
Positive about customer service and products matching description.
“Great customer service and product as described.”
Products arrived in perfect condition and reviewer loves them.
“The products are perfect, perfect condition.”
Excellent prices and reliable shipping from Western Australia.
“Favourite brands at excellent prices.”
Shipping took two weeks and reviewer is very happy.
“The shipping was 2 weeks, im really happy”
Order arrived incomplete; some products were not received.
“This order arrived incomplete”
Orders have always been handled responsibly; no previous problems.
“They always are responsible with the orders.”
Multiple orders received with no issues, delivery takes about ten days.
“They do take about 10 days to receive the orders but well worth it.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
YesStyle is an online store focused on Asian fashion and beauty, including K‑beauty and J‑beauty brands. It sells skincare, makeup, haircare, clothing, and accessories from many international brands. Shoppers can open accounts, place international orders, and pick standard or express shipping. Product pages include ingredient lists, sizing details, and brand information to help customers choose. The site accepts common online payment methods and provides tracking for shipped orders.