Reviews Analysed
21
We Collect & Analyse Reviews
Wow Camping
Experiences & Reviews
Wow Camping is an online retailer specialising in camping and outdoor equipment. The company lists tents, sleeping gear, cooking accessories and related items for recreational campers and outdoor activities. Consumers researching Wow Camping reviews typically look for information on product quality, delivery, warranties and customer service responses.
Overview & Key Metrics
Positive Sentiment
67%
Latest Review
18d
Overall Rating
3.6
Our Analysis
🎯
Service quality
Many reviewers praise prompt, helpful after‑sales responses and replacements; others report no replies or hostile handling when orders go wrong.
Share
Mixed
22%
💰
Value for money
Several customers note competitive pricing and good value; a smaller group report unexpected price increases or perceived overcharging.
Share
Mixed
13%
⚡
User experience
Few comments on the site or ordering experience; one review highlights useful online resources that helped prepare for a trip.
Share
Mixed
1%
🔧
Product quality
Multiple reports describe damaged or poorly manufactured tents and leaking stoves; some items were replaced but defects recur in several accounts.
Share
Weak
9%
📞
Communication
Many customers praise clear, prompt updates and refunds; however there are frequent reports of courier failures, missed pickups and unanswered messages.
Share
Mixed
26%
⭐
Overall experience
Overall impressions vary: a significant number of positive deliveries and good resolutions, while a notable portion report cancellations, faults and poor follow‑up.
Share
Mixed
28%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2022 – September 2025).
Colman event feet- excellence prompt service
"I was given by my dad (minus feet) the Colman event shelter. It was stored in the garage until I had a use for it and then found the feet were missing..."
Heather Lane
Trustpilot
Sep 30, 2025
Featured for: positive service and delivery
Very poor service
"Ordered a Regatta men’s jacket, courier was Yodel, as I tracked it, it arrived at my local delivery depot, then tracker information stated “Returned t..."
Jimmy G
Trustpilot
Sep 30, 2025
Featured for: no response, severe service failure
Beware
"ought an Odessa tent from wow camping. On pitching first time it seemed like the front pole sleeve was wrinkled. On second pitching i identified that..."
Zoggaz
Trustpilot
Sep 30, 2025
Featured for: defective tent and warranty mishandling
No show - never received by courier!
"Purchased a promotional item on Amazon which is from WOW Camping, the item was initially due to arrive 10 days ago and hasn't shown up. Tracking with..."
Alex
Trustpilot
Sep 30, 2025
Featured for: order not picked up by courier
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Jimmy G
trustpilot.com
Sep 30, 2025
Very poor service
Ordered a Regatta men’s jacket, courier was Yodel, as I tracked it, it arrived at my local delivery depot, then tracker information stated “Returned t...
Z
Zoggaz
trustpilot.com
Sep 30, 2025
Beware
ought an Odessa tent from wow camping. On pitching first time it seemed like the front pole sleeve was wrinkled. On second pitching i identified that...
A
Alex
trustpilot.com
Sep 30, 2025
No show - never received by courier!
Purchased a promotional item on Amazon which is from WOW Camping, the item was initially due to arrive 10 days ago and hasn't shown up. Tracking with...
M
Mrs S
trustpilot.com
Sep 30, 2025
Issue with delivery but customer service was great
We ordered a tent and paid for next day delivery, unfortunately there was a mix up with DHL and the delivery was notified as arriving late. I c...
P
Paul Meakin
trustpilot.com
Sep 30, 2025
Overnight price increase
I ordered a NEBO Poppy - 360 Dual Camping Lantern & Flashlight from WOW Camping via Amazon. Order confirmed and then c...
H
Helfliss
trustpilot.com
Sep 30, 2025
Definitely recommend
Very reasonable prices and prompt, helpful respon...
H
Heather Lane
trustpilot.com
Sep 30, 2025
Colman event feet- excellence prompt service
I was given by my dad (minus feet) the Colman event shelter. It was stored in the garage until I had a use for it and then found the feet were missing...
J
Johntie Joyce
trustpilot.com
Sep 30, 2025
Regatta more like Regretter
Service great, would have been 5 stars but the tent has let the side down, it's a parcel of crap, shipped with a different pump than advertised, none...
K
Kris
trustpilot.com
Sep 30, 2025
Excellent customer service
Ordered a 6 person blowup tent which arrived promptly. However, when I first went to use the tent I noticed some slight damage to some of the stitchin...
W
Williams
trustpilot.com
Sep 30, 2025
Very helpful and responsive customer…
Very helpful and responsive customer service. I r...
c
clive
trustpilot.com
Sep 30, 2025
good service and value; recommended.
Ordered an easycamp awning. Service from wow camping was remarkable; they contacted the manufacturer...
J
James Lane
trustpilot.com
Sep 30, 2025
Great service
Hadn’t used them before, but will be using them again , competitively price...
C
Customer
trustpilot.com
Sep 30, 2025
Excellent service when things go wrong
I bought some camping gear from Wow last year and 8 months on the Campingaz stove started leaking gas. I emailed Wow expecting to have to pay to retur...
P
Patricia Coates
trustpilot.com
Sep 30, 2025
What an awful company
What an awful company. I ordered a packet of dog treats for £9.90 online.it said Smart choice meaty lamb &cod fillets pack of 7. I thought 7 packs. I...
s
sarah bodger
trustpilot.com
Sep 30, 2025
Poor experience
Placed an order for a camping bed. After several delays with the courier it finally arrived, but only when I told them I wanted to cancel and get a fu...
A
Andrea Mcallister
trustpilot.com
Sep 30, 2025
Excellent site
Fabulous prices, great communication and quick de...
P
Paul T
trustpilot.com
Sep 30, 2025
WOW Delivered
Ordered a Coleman Cooler on the 13th of November, checked when they would be able to deliver before hand, as had be...
N
Nick D'Arcy
trustpilot.com
Sep 30, 2025
Great service
Great price, prompt delivery and well...
H
Heidi Tipper
trustpilot.com
Sep 30, 2025
Excellent service
I highly recommend Wow Camping. After Evri messed up with processing my item, this Company...
I
Ian Rolfe
trustpilot.com
Sep 30, 2025
Cancelled Order without warning.
ordered and paid for two containers of Paraffin. Order went through without issue and WOW sent me an e mail confirming delivery date and a receipt for...
Conclusion
Reviews of Wow Camping show a mix of consistent positives and recurring problems. Many customers report competitive prices, prompt delivery and helpful after‑sales service, including replacements and refunds when issues arise. At the same time there are multiple reports of courier failures (Yodel, DHL, Evri mentioned), unexpected cancellations or price changes, and a number of product defects that required warranty intervention. Prospective buyers should check the seller’s return and warranty policies, inspect items on receipt, and keep tracking and communication records if ordering higher‑value items.