Reviews of Wow Camping show a mix of consistent positives and recurring problems. Many customers report competitive prices, prompt delivery and helpful after‑sales service, including replacements and refunds when issues arise. At the same time there are multiple reports of courier failures (Yodel, DHL, Evri mentioned), unexpected cancellations or price changes, and a number of product defects that required warranty intervention. Prospective buyers should check the seller’s return and warranty policies, inspect items on receipt, and keep tracking and communication records if ordering higher‑value items.
Examples from available reviews (Nov 2022 – Feb 2026).
Needed replacement feet; Wow Camping provided great service and fast delivery.
“great service, regular updates and an original product at a competitive price.”
Order was returned by courier and Wow Camping failed to respond.
“Very poor, non-existent customer service.”
Received a tent with manufacturing defects and no effective response.
“Im now left with a defective tent and several hundred pounds out of pocket.”
Item was not collected by the courier and likely will not arrive.
“the item is still with Wow Camping and hasn't been picked up by the courier”
Many reviewers praise prompt, helpful after‑sales responses and replacements; others report no replies or hostile handling when orders go wrong.
Several customers note competitive pricing and good value; a smaller group report unexpected price increases or perceived overcharging.
Few comments on the site or ordering experience; one review highlights useful online resources that helped prepare for a trip.
Multiple reports describe damaged or poorly manufactured tents and leaking stoves; some items were replaced but defects recur in several accounts.
Many customers praise clear, prompt updates and refunds; however there are frequent reports of courier failures, missed pickups and unanswered messages.
Overall impressions vary: a significant number of positive deliveries and good resolutions, while a notable portion report cancellations, faults and poor follow‑up.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Orders arrive promptly with robust packaging and correct items.
“Very good service as usual.”
Company ceased trading and failed to deliver goods that were paid for.
“Wow Camping has ceased trading and not delivered the goods that I ordered despite allowing me to order and pay for the goods a week ago.”
Website lacked payment options and email and phone support did not respond.
“So emailed them - no reply! Called them, waited for around 10mins and got cut off!!!”
Order was returned by courier and Wow Camping failed to respond.
“Very poor, non-existent customer service.”
Received a tent with manufacturing defects and no effective response.
“Im now left with a defective tent and several hundred pounds out of pocket.”
Item was not collected by the courier and likely will not arrive.
“the item is still with Wow Camping and hasn't been picked up by the courier”
Delivery mix-up resolved by helpful Wow Camping staff who arranged refund.
“Kayleigh was fantastic, great communication and customer service”
Order cancelled and the product later appeared on Amazon at a higher price.
“Order confirmed and then cancelled two days later.”
Reasonable prices and prompt, helpful email responses from the company.
“Very reasonable prices and prompt, helpful responses to emails .”
Needed replacement feet; Wow Camping provided great service and fast delivery.
“great service, regular updates and an original product at a competitive price.”
Good service but the tent suffered from poor materials and stitching.
“Service great, would have been 5 stars but the tent has let the side down”
Damaged tent was promptly replaced at no extra cost, excellent service.
“they immediately offered to send me a new tent at no extra cost.”
Helpful, responsive customer service and products arrived on time.
“Very helpful and responsive customer service.”
Wow Camping liaised with the manufacturer and ensured satisfaction.
“Service from wow camping was remarkable; they contacted the manufacturer”
Competitive pricing, fast delivery and a pleasant shopping experience.
“competitively priced, super fast delivery , and well packaged.”
Faulty stove was replaced quickly with excellent customer service.
“Amazing service from Wow and from Campingaz.”
Paid £9.90 for dog treats and experienced hostile customer service.
“he charged £9.90 a packet. Nasty”
Courier delays, damaged product on arrival, and failed return collection.
“When I opened it the bed was damaged, I assume from poor handling by the courier.”
Fabulous prices, great communication and quick delivery from Wow Camping.
“Fabulous prices, great communication and quick delivery.”
They delivered as promised with good communication and recommendation.
“They delivered, good communication, would have no a hesitation recommending.”
Great price, prompt delivery and well packaged items.
“Great price, prompt delivery and well packed.”
After courier error, Wow Camping sent a next-day duplicate item promptly.
“this Company sent me a duplicate item by next day delivery with Royal Mail.”
Order was cancelled as out of stock after confirmation and refund.
“they have cancelled my order and refunded my money...”
First purchase met expectations with correct product and fast delivery.
“The product was exactly as described and it was delivered within 48 hours.”
Delivery was quick and the price was good.
“Quick delivery, good price.”
First-time purchase was a good experience overall.
“First time using wow camping good experience .”
They provided excellent service and offered great prices.
“Excellent service and great prices”
Great price and fast delivery; the customer was very happy.
“Great price and fast delivery. Very happy customer”
Thoughtful communication was provided throughout the buying process.
“Very thoughtful communication throughout the buying process.”
Helpful advice led to an immediate purchase and fast service.
“Can't fault wow camping at all.Good fast service, thank you”
Product matched the description and quality exceeded expectations.
“Great product as described, quality actually better than the pictures suggested.”
Gas canisters arrived on time, well packaged and recommended.
“order arrived on time well packaged i would definitely recommend Wow Camping.”
Item was well packaged and delighted the customer for campervan use.
“Well packaged and delighted with my little dish draining rack for my campervan”
Happy with both the order and the service; would recommend.
“Very happy with both the order annd the service. Happy to recommend.”
Item was defective after first use and update on resolution is delayed.
“Item was defective after first use”
Happy with the Paella pan and the prompt, helpful service received.
“Wow camping provided a very helpful and prompt service.”
Good price but delivery delays and failed deliveries spoiled event plans.
“The product itself was well priced. However the delivery service was very poor!”
Goods arrived on time and the service was excellent.
“Goods arrived on time. Excellent service.”
Item was well packaged, quickly delivered and as shown.
“Well package & quickly delivered, item as shown.”
Fast delivery for an event and the product was recommended to friends.
“Excellent service, fast delivery as I needed the chair for an event”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Wow Camping is an online retailer specialising in camping and outdoor equipment. The company lists tents, sleeping gear, cooking accessories and related items for recreational campers and outdoor activities. Consumers researching Wow Camping reviews typically look for information on product quality, delivery, warranties and customer service responses.