Many customers mention fast delivery, competitive prices, and responsive aftersales support. Several reviews also describe faulty products that led to replacements or refunds. A separate set of reviews alleges cancelled orders, missing deliveries, and unanswered messages, including one account that the company stopped trading. Overall, feedback splits between strong praise for fulfilment and clear complaints about failed orders and breakdowns in communication.
Examples from available reviews (Nov 2022 – Mar 2026).
First purchase met expectations with correct product and fast delivery.
“The product was exactly as described and it was delivered within 48 hours.”
Company ceased trading and failed to deliver goods that were paid for.
“Wow Camping has ceased trading and not delivered the goods that I ordered despite allowing me to order and pay for the goods a week ago.”
Received a tent with manufacturing defects and no effective response.
“Im now left with a defective tent and several hundred pounds out of pocket.”
Delivery mix-up resolved by helpful Wow Camping staff who arranged refund.
“Kayleigh was fantastic, great communication and customer service”
Customers often praise quick dispatch, correct orders, and fast replacements. A recurring negative set of reviews points to cancelled orders, couriers not collecting parcels, and purchases that never arrived. Some of the most serious comments claim the company stopped trading.
Many reviewers highlight competitive pricing and say the products were good value. Some describe cancelled orders and having to buy elsewhere for more, which lowered the value. A small number mention hostile exchanges linked to pricing.
Several customers say ordering was clear and helpful, with deliveries arriving on time. Others report limited payment options on the website, plus emails not returned or calls dropping. These website and contact issues appear in a minority of reviews but hit hard when they happen.
Many reviews say items matched the descriptions and met quality expectations. A separate negative thread describes manufacturing faults and items failing after first use. Some defects were handled with replacements, while others mention slow or ineffective fixes.
Many customers describe regular updates and named staff help that resulted in refunds or replacements. Others say emails and phone calls went unanswered or calls were cut off. Both strong and poor communication come up repeatedly.
Reviews show a clear split between high praise and serious complaints. Happy customers point to delivery speed, price, and helpful staff. Unhappy customers focus on cancellations, non-delivery, and no response.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Efficient service was provided and the customer appreciated it.
“Effiicient service, thank you”
Unbeatable prices, quick delivery and excellent customer service experienced.
“their prices were unbeatable, delivery was quick”
My recent camping trip was a delightful experience thanks to Wow Camping. As a relatively inexperienced camper, I was initially uncertain about where to purchase my equipment and supplies from. However, after browsing their wide selection of products online, I decided to give them a try.
I am pleased to say that the quality of their gear exceeded my expectations. The tent we purchased was roomy and durable enough for our group, even in harsh weather conditions. Additionally, the sleeping bags were warm and comfortable throughout the night. We also appreciated the abundance of cooking utensils available on Wow Camping's website - they made meal preparation quick and easy.
What impressed me most about Wow Camping is their pricing; everything is incredibly reasonable compared to other stores I have come across while researching similar products. On top of that, shipping was prompt as well as free since we had spent over $50!
Overall our camping experience became much more enjoyable thanks in part to this company! They provided many resources online which helped aid us into being properly prepared for a week long excursion with nature.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Wow Camping runs an online shop focused on camping and outdoor equipment. It sells leisure and travel products through its e-commerce site. Orders ship from UK fulfilment locations to customers’ addresses. Support is available by email and phone. The business sources stock from manufacturers and wholesale distributors and keeps product pages with specifications and pricing.