WoolOvers
Experiences & Reviews

I ordered a medium jumper as a review said great for size 12/14. It was way too big I am a 12. Returned with a note asking for a small. This arrive...

Product was excellent such a shame delivery times were misleading.Original delivery time 2-4 days ordered on 9th Sept,...

I've been a Woolovers customer for at least 10 years - if not more. It used to be great, jumpers were good quality and lasted for years. I loved their...

Whilst I think the quality of the makes from Woolovers has been good, I now realise there is a quality control issue over sizing which makes me hesita...

They will send you junk mail forever and there is no way to get them to stop. When phoning their customer service they will deny having any record of...

Their customer service is shocking. I was left on the phone interminably and then just cut off. I usually allow that sometimes this is a tech error so...

The item ordered ( men's fair isle waistcoat in denim) was perfect. The colors were vibrant, the wool is substantial and very soft and it's a perfect...

I do not know what has happend to the customer service with this company. It was not so long they their levels of service were exceptional and so were...

I placed an order on the 16/9/25 (Order No. R9791079) It was for 4 items at a cost of £90.36. The order was flagged for next day delivery. I received...

I ordered a women's cotton gilet before Christmas, 2024 but, instead, received a man's fleece. I telephoned Woolovers who asked me to return the item...

Two attempts for delivery and although I was at home, no item delivered! Refund for £5 although my expense for...

Easy to navigate the website. My wife has bought from Woolovers before, lovely sweaters and made...

RETURNS Trying to return item very difficult time wasting and expensive. Woolovers could do as other retailers do and deduct cost from refund. My deal...

I purchased a cashmere sweater from Woolovers. The sweater was very thin and very poor quality for the price of £116, one could almost see through it....

Ordered two items was billed for three……. On recalling and questioning, matter was sort...

Bought a navy blue sleeveless gents pullover a few months ago it’s not been worn many times but it is covered in bobb...

I got my cardigan and it's horrible. Just a catastrophe. I bought this kind of cardigans 3 times before, the same model. All of them were perfect. Thi...

Jason, I live 13.000 km from England, English is not my mother tongue. So, please do not make me call you on the phone. It would be very difficult for...

I’ll give you the thumbs up fo the service but when it came to the garment 111581 as opposed to the others I purchased. It is trashy it is not worth t...

I was looking for a burgundy 3/4 zip burgundy cable knit jumper so I googled it and one came up from Woolovers and it was exactly what I was looking f...