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We Collect & Analyse Reviews

William May
Experiences & Reviews

William May is a company name consumers may encounter when researching jewellery purchases. When checking any business, verify the official website, contact details, registered address, delivery and returns policy, and accepted payment methods before ordering. This summary aggregates customer feedback to help prospective buyers evaluate service, product quality and purchasing experience.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 95%
Latest Review 27d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Reviewers frequently praise helpful staff, fast responses and reliable service; one reviewer reported a delivery‑staff handling issue (parcel left at the door).

Share
16%
Strong
💰

Value for money

Some shoppers describe good prices and value, while a single detailed review strongly criticises the pricing of 9ct gold, producing mixed views on value.

Share
3%
Mixed
⚡

User experience

Customers report an easy online ordering process, quick despatch and attractive packaging; one comment raised a last‑mile delivery handling concern.

Share
19%
Strong
🔧

Product quality

Many reviewers call items 'excellent', 'beautiful' or 'as described' and note good presentation and precise sizing, indicating consistent product satisfaction.

Share
23%
Strong
📞

Communication

Multiple reviews mention prompt replies and clear communication from staff or branches, with quick response times highlighted positively.

Share
5%
Strong
⭐

Overall experience

Most reviewers report a positive overall experience, repeat purchases and recommendations; a single reviewer gives a strongly negative account about pricing.

Share
34%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

P
Patrick Russell
trustpilot.com Sep 30, 2025

Extortionate Prices For 9ct

They are charging extortionate prices for 9ct gold it’s £37 for second hand 9ct today 29/09/25 they are looking £49.5 total disgrace of a company take...

M
Miss Tina george
trustpilot.com Sep 30, 2025

Thank you to all the staff Daniel for…

Thank you to all the staff Daniel for your amazing help and beutifull j...

T
Tony Stinchcombe
trustpilot.com Sep 30, 2025

Excellent item

Excellent item, fast service & precise size adjustme...

A
A MARKSON
trustpilot.com Sep 30, 2025

Great communication. Very happy customer.

Great communication. Bracelet I bought...

D
David
trustpilot.com Sep 30, 2025

Item as shown and prompt despatch.

Item as shown and...

G
Gillian Leader
trustpilot.com Sep 30, 2025

Good service reliable but drivers are…

Good service reliable but drivers are not jus...

R
Ryan
trustpilot.com Sep 30, 2025

Easy online purchase

...

T
Taryn S
trustpilot.com Sep 30, 2025

Would recommend

Quick and easy service. Trusted com...

M
Miss Patricia Reading
trustpilot.com Sep 30, 2025

Very quick delivery

Very quick delivery, silver men's bracelet was really packed well and pres...

c
charles evans
trustpilot.com Sep 30, 2025

Great product and service

...

M
Mrs Sarah Smith
trustpilot.com Sep 30, 2025

Lovely item as described

Lovely item, as pictured a...

k
ken gale
trustpilot.com Sep 30, 2025

First class service off this firm very…

First class service o...

S
Shaun Smith
trustpilot.com Sep 30, 2025

Absolutely fantastic seller very quick…

Absolutely fantastic seller very quick in...

S
Sandra Cavley
trustpilot.com Sep 30, 2025

So many to choose from

Plenty of choice, good qual...

M
MISSANNETTEGORDON
trustpilot.com Sep 30, 2025

crusifix

Pleased with item,loo...

A
Alison Caulfield
trustpilot.com Sep 30, 2025

Excellent customer service

Excellent customer service, w...

P
Peter Bowers
trustpilot.com Sep 30, 2025

Easy to order

Easy to order, quick despatch via my favourite courier DPD wil...

J
John lonie
trustpilot.com Sep 30, 2025

Great product at a great price

Great product a...

L
Lee
trustpilot.com Sep 30, 2025

Very good very fast delivery 10 out 10

Very good very fast...

J
Janet
trustpilot.com Sep 30, 2025

Great all round

Great all round, easy website, ge...

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Conclusion

Customer feedback is predominantly positive: reviewers commonly praise quick responses, helpful staff, easy online ordering, prompt despatch and good product presentation. Product quality is frequently described as 'beautiful' or 'as described', and many buyers say they would purchase again. However, at least one reviewer strongly disputes the price of 9ct gold, and an isolated comment flags courier handling (parcel left at the door). If you are price‑sensitive, verify current metal prices and item weight before purchase; consider adding delivery instructions or using tracked courier options to reduce last‑mile risks.