Reviews Analysed
21
We Collect & Analyse Reviews
Wholesale Domestic
Experiences & Reviews
Wholesale Domestic is a UK supplier of bathroom fixtures, fittings and related products catering to both retail customers and trade professionals. Information commonly sought by consumers includes product range (bathroom suites, showers, sinks, tiles, radiators), showroom availability, delivery and returns practices, and after-sales support. When reading reviews about Wholesale Domestic, consumers typically evaluate in-store assistance, product condition on delivery, and responsiveness of customer service.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
18d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviews praise showroom staff for helpful, knowledgeable service; a minority describe poor after-sales support and unresolved issues.
Share
Strong
30%
💰
Value for money
Several customers report competitive prices and perceived good value; a few raise concerns about product longevity or replacement refusals.
Share
Strong
7%
⚡
User experience
Many describe clear, well‑laid showrooms and straightforward ordering; a small number report delivery delays or problems inspecting goods.
Share
Strong
17%
🔧
Product quality
Product reports are mixed: multiple reviewers state good quality, while isolated reports detail damaged or faulty items and cracking.
Share
Mixed
7%
📞
Communication
Communication experiences vary: some cite proactive updates and clear collection advice, others report no response or poor follow-up.
Share
Mixed
9%
⭐
Overall experience
Overall impressions are largely positive about in-store purchases and pricing, but several reviewers report serious delivery or support issues.
Share
Strong
30%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Ideal 900m Quadrant Shower Enclosure Bathroom suite
"
I ordered an excellent quadrant shower enclosure bathroom set from Wholesale Domestics.
Customer service is lacking, and there is no communication.
No delivery has been made 60 days after the order was placed.
As a result of my inability to get in touch with customer service, I have filed a dispute through my credit card company, despite numerous emails that were never responded to and phone calls that were promised but never delivered.
I will be claiming my consumer rights under the Consumer Rights Act 2015 for a breach of contract and filing a complaint with the appropriate trading standards agency.
The long list of comparable complaints listed below attests to the existence of a serious problem with this company.
Customers should exercise caution.
"
Michael Reign
Collected.reviews
Dec 07, 2021
Featured for: Detailed complaint on delivery and communication
Poor quality products, poor customer service
"Poor quality and bad customer service. We spent over £7000 on 3 bathroom suites. One of the toilet seats cracked after 12 months. obviously faulty as..."
Michele Aaen
Trustpilot
Sep 30, 2025
Featured for: Product failure and failed support
Great experience
"We are having a full bathroom re-fit done, so we went to Wholesale Domestic in Hillington, after visiting other bathroom sellers. The first person we..."
G SHEARER
Trustpilot
Sep 30, 2025
Featured for: Positive multi‑theme review: prices, staff
Excellent customer service
"Excellent customer service . Alice was most helpful throughout the process from initiate..."
Caroline Docherty
Trustpilot
Sep 30, 2025
Featured for: Explicit positive communication and service
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
P
Peter Canning
trustpilot.com
Sep 30, 2025
Great Radiator
We went in looking for a radiator for an upcoming bathroom project. We seen a larger one we liked. Alice Murphy seen that we had been looking about fo...
N
Nicola Cunningham
trustpilot.com
Sep 30, 2025
Excellent service and price
Excellent service and price. Alice...
S
Steven Krones
trustpilot.com
Sep 30, 2025
I was in on Monday 29th to get a cost…
I was in on Monday 29th to get a cost for a bathroom, en suite and tiling. I didn't really have much of a clue what I was requiring as it was for a re...
H
Hazel Gibson
trustpilot.com
Sep 30, 2025
Great experience
The warehouse was very spacious and well laid out with lots of options. Alice Murphy served us and was ve...
S
Suzanne
trustpilot.com
Sep 30, 2025
Great service helping us purchase 2…
Great service helping us purchase 2 bathro...
J
Jim
trustpilot.com
Sep 30, 2025
The staff member showed a good level of…
The staff member showed a good level of listening and knowledg...
C
Carole Kulinski
trustpilot.com
Sep 30, 2025
Ordering from you was no problem…
Ordering from you was no problem delivery no problem . But unfortunately I did not open the boxes until we were ready to install (waiting on a plumber...
G
Gemma
trustpilot.com
Sep 30, 2025
Debbie great asset to the company
I was in yesterday morning with family and Debbie was really nice I went back in the afternoon to p...
A
Audrey Roy
trustpilot.com
Sep 30, 2025
Debbie outstanding service
Debbie was happy, friendly and enthusiastic. Really fine to speak too....
I
Ishbel Kane
trustpilot.com
Sep 30, 2025
Where to go for a new bathroom
Very helpful assistant Lindsay Fraser who was very friendly , knowledgeable on everything we wanted. Help us choose...
M
Michelle Collins
trustpilot.com
Sep 30, 2025
Moshiur did a great job very happy with…
Moshiur did a great job very happy with th...
G
G SHEARER
trustpilot.com
Sep 30, 2025
Great experience
We are having a full bathroom re-fit done, so we went to Wholesale Domestic in Hillington, after visiting other bathroom sellers. The first person we...
L
Lloret Dunn
trustpilot.com
Sep 30, 2025
Very helpful and knowledgeable advice…
Very helpful and knowledgeabl...
H
Heather
trustpilot.com
Sep 30, 2025
Dealt with Alice Murphy she could not…
Dealt with Alice Murphy she could not be more help...
b
billy gibson
trustpilot.com
Sep 30, 2025
Alice was friendly and helpful with the…
Alice was friendly and helpful with th...
A
Anthony Neeson
trustpilot.com
Sep 30, 2025
Fantastic showroom and sales advisor
Fantastic showroom, full of great choice and ideas. Sales Advisor Alice Murphy was fantastic. I had found the wc suite I wanted but needed to then fin...
C
Caroline Docherty
trustpilot.com
Sep 30, 2025
Excellent customer service
Excellent customer service . Alice was most helpful throughout the process from initiate...
M
Mrs Kay
trustpilot.com
Sep 30, 2025
Very happy with my new bathroom
Very happy with my new bathroom, Peter from the Edinburgh store was reall...
M
Margaret
trustpilot.com
Sep 30, 2025
Everything we were looking for was in…
Everything we were looking for was in one place. No going from town to town finding the right products.prices...
M
Michele Aaen
trustpilot.com
Sep 30, 2025
Poor quality products, poor customer service
Poor quality and bad customer service. We spent over £7000 on 3 bathroom suites. One of the toilet seats cracked after 12 months. obviously faulty as...
Conclusion
Customer feedback for Wholesale Domestic commonly praises showroom staff for product knowledge and helpful, hands‑on support during selection. Multiple reviewers cite competitive pricing and a large product range, while some report prompt purchases and completed deliveries. However, a minority of reviews document delivery delays, damaged items discovered after installation, and disagreements with after‑sales or returns handling. Consumers researching Wholesale Domestic should inspect deliveries on arrival, keep photographic evidence, and consider payment protections if delivery or replacement is critical.