Orders were delayed, returns were costly and customer service was poor.
“Items took ages to arrive - missed Christmas”
Reviewers often praise Weekend Offender for durable, well-made menswear and consistent design. Many mention fast delivery, smooth exchanges, and attentive staff. A smaller group cites slow shipping, expensive returns, and customer service that doesn’t respond. A few shoppers also flag occasional sizing inconsistencies in larger sizes.
Examples from available reviews (May 2017 – Feb 2026).
Orders were delayed, returns were costly and customer service was poor.
“Items took ages to arrive - missed Christmas”
Reviewer calls company untrustworthy and criticises customer service.
“Customer Service is a joke”
Hoodie arrived promptly; staff fixed a sizing error and the quality impressed.
“the staff was very helpful in correcting my order.”
Clothing quality is amazing and service is quick.
“Amazing quality clothing”
Many reviews describe fast, dependable service and exchanges that go through without trouble. Others mention late deliveries and cases that never get resolved. Negative service feedback shows up less often, but when it does, it’s sharply critical.
Reviewers frequently point to fair prices, regular sales, and a rewards scheme they like. They often connect the price to the quality, especially when buying for family members. Complaints about poor value are rare.
Many shoppers say the online checkout is easy and returns are simple. A handful mention sizing problems, including a tight 3XL, and at least one order that was corrected. Positive comments about site usability appear throughout the favorable reviews.
Most reviews focus on strong fabric quality, solid construction, and a style that holds up over time. Long-term customers describe repeat buys and pieces that become regular wardrobe staples. Only a few mention defects or ongoing quality issues.
Several reviewers describe customer service as friendly and helpful, with quick replies. A smaller but vocal group reports poor communication and support that doesn’t help. Reviews include both staff stepping in successfully and clear breakdowns in communication.
Feedback leans strongly positive, especially on product quality and many service interactions. Negative accounts mostly center on delivery delays and isolated customer service failures. The mix of high praise and sharp complaints leads to noticeably different experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (2) · Reviews (1) · Quotes shortened · As of: February 2026
Reviewer describes products as great.
“Great stuff”
Purchase was amazing and highly recommended by reviewer.
“Amazing purchase highly recommend”
Purchasing is a pleasure and issues are resolved straightaway.
“Always a pleasure buying from em”
New customer impressed with first-class items, quality and prices.
“1st class items, really impressed with quality and prices.”
Reviewer praises quality, customer service and fantastic deals.
“best customer service”
Reviewer likes the design, materials and luxury-like attention to detail.
“attention to detail”
Delivery was fast and items were great.
“Fast delivery and great things”
Reviewer describes the clothing as excellent.
“Excellent clobber”
Orders were delayed, returns were costly and customer service was poor.
“Items took ages to arrive - missed Christmas”
Reviewer calls company untrustworthy and criticises customer service.
“Customer Service is a joke”
Most of reviewer’s wardrobe is Weekend Offender due to high quality.
“Always high quality clothing”
Multiple orders with no clothing issues; quality is nice.
“Never had a problem with the clothing.”
Customer service is friendly and helpful; clothes are affordable.
“Great customer service always friendly”
Products are excellent with no problems; reviewer frequently uses site.
“Excellent products, never a problem.”
Clothes are really well made and design is loved.
“Really well made clothes”
Brand offers good clothes and good quality.
“good brand good clothes good quality”
Reviewer finds the pieces really nice.
“Really nice pieces”
Reviewer calls it a great shop.
“Great Shop!”
Reviewer says Weekend Offender is their favourite brand.
“My favourite brand — WO 🇬🇧🇬🇧”
Great experience with a top-class team; reviewer will reorder.
“Great experience top class team”
Product quality is excellent and sizing fits well.
“Absolutely 5star quality.sizing good”
Clothing is good quality and fits nicely.
“Very good quality and nice fit.”
3XL felt a little tight; sizing seemed smaller than expected.
“it's a little bit tight for a 3XL.”
Good quality items and excellent customer service with easy exchanges.
“excellent assistance in case of problems”
Items are great, priced well, and rewards scheme is appreciated.
“Always great items at great prices”
Quality clothing at good prices; also suitable for grandchildren.
“quality clothing at a very good price”
Clothing has excellent quality and design with quick delivery.
“Excellent Quality and Design.”
Clothing quality is amazing and service is quick.
“Amazing quality clothing”
Long-term customer praises excellent clothing quality and reliable service.
“thier clothing is excellent and service is 5 star.”
Clothing is great quality, stylish, and highly recommended.
“Great Quality clothing”
Always buys from here for husband and son due to excellent quality.
“Excellent quality always buy from here for my husband and son”
Service is quick and reliable.
“Quick, reliable service.”
Decent products with good sales and a rewards scheme.
“Decent gear, good sales and nice little reward scheme”
Good variety of clothes at very reasonable prices.
“Great clothes at very reasonable prices”
Company offers ever-changing designs suitable for terrace wear.
“ever changing designs”
Website is easy to use with fantastic designs.
“easy to purchase”
Products offer good quality at affordable prices.
“Good Quality at affordable prices”
Customer praised fast, efficient exchange and outstanding product.
“Best service ever”
Product fits well, has cracking quality, and delivery was quick.
“Good fit and cracking quality !”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Weekend Offender is a British menswear brand that designs and sells casual clothing and accessories. It offers polos, hoodies, and jackets, plus seasonal collections. Shoppers can buy through the brand’s online store and selected stockists. The website provides size ranges, product details, and shipping options to help customers choose. Weekend Offender also shares product photos and sizing guides so shoppers can judge fit and materials.