Orders were delayed, returns were costly and customer service was poor.
“Items took ages to arrive - missed Christmas”
Reviewers often praise Weekend Offender for durable, well-made menswear and consistent design. Many mention fast delivery, smooth exchanges, and attentive staff. A smaller group cites slow shipping, expensive returns, and customer service that doesn’t respond. A few shoppers also flag occasional sizing inconsistencies in larger sizes.
Examples from available reviews (May 2017 – Feb 2026).
Orders were delayed, returns were costly and customer service was poor.
“Items took ages to arrive - missed Christmas”
Reviewer calls company untrustworthy and criticises customer service.
“Customer Service is a joke”
Hoodie arrived promptly; staff fixed a sizing error and the quality impressed.
“the staff was very helpful in correcting my order.”
Clothing quality is amazing and service is quick.
“Amazing quality clothing”
Many reviews describe fast, dependable service and exchanges that go through without trouble. Others mention late deliveries and cases that never get resolved. Negative service feedback shows up less often, but when it does, it’s sharply critical.
Reviewers frequently point to fair prices, regular sales, and a rewards scheme they like. They often connect the price to the quality, especially when buying for family members. Complaints about poor value are rare.
Many shoppers say the online checkout is easy and returns are simple. A handful mention sizing problems, including a tight 3XL, and at least one order that was corrected. Positive comments about site usability appear throughout the favorable reviews.
Most reviews focus on strong fabric quality, solid construction, and a style that holds up over time. Long-term customers describe repeat buys and pieces that become regular wardrobe staples. Only a few mention defects or ongoing quality issues.
Several reviewers describe customer service as friendly and helpful, with quick replies. A smaller but vocal group reports poor communication and support that doesn’t help. Reviews include both staff stepping in successfully and clear breakdowns in communication.
Feedback leans strongly positive, especially on product quality and many service interactions. Negative accounts mostly center on delivery delays and isolated customer service failures. The mix of high praise and sharp complaints leads to noticeably different experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (2) · Reviews (1) · Quotes shortened · As of: February 2026
HIGH-QUALITY HOODIES!!
I ordered a Hoodie from Weekend Offender for my husband on Monday and I just received them on Friday just as I expected. However, I ordered the wrong size hoodie by mistake and the staff was very helpful in correcting my order. The hoodie fit my husband wonderfully! He loved it and was extremely satisfied with the design and quality of the material.
Weekend Offender is a fantastic online company for anyone seeking a casual, comfy cozy hoodie. I will recommend it to my friends and family too.
I won't be struggling with in-store shopping again.
Thank you very much and this time I will surely order mine.
Offers fresh styles and excellent customer service.
“Fresh styles and excellent customer service.”
Reviewer calls it an excellent casual brand.
“excellent casual brand”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Weekend Offender is a British menswear brand that designs and sells casual clothing and accessories. It offers polos, hoodies, and jackets, plus seasonal collections. Shoppers can buy through the brand’s online store and selected stockists. The website provides size ranges, product details, and shipping options to help customers choose. Weekend Offender also shares product photos and sizing guides so shoppers can judge fit and materials.