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We Collect & Analyse Reviews

VioVet
Experiences & Reviews

VioVet is an online retailer specialising in veterinary and pet-care products, including prescription and non-prescription medicines, pet food and accessories. The site typically provides product pages, FAQs and telephone support to help customers select items for companion animals and equines. Consumers searching reviews often want independent feedback on delivery, pricing, product accuracy and customer support.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 100%
Latest Review 22d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Most reviewers report fast, reliable delivery and smooth order processing; a small number mention stock availability or split‑shipment issues.

Share
27%
Strong
💰

Value for money

Many users cite competitive prices and good value for pet food and equestrian kit; a minority compare favourably or unfavourably with other retailers.

Share
9%
Strong

User experience

Customers frequently praise the website and checkout as easy to use and intuitive, though some request more product photos and accurate stock indicators.

Share
16%
Strong
🔧

Product quality

Most items are reported as arriving in good condition and matching descriptions; a few reviews note incorrect items or returns due to fit/compatibility.

Share
10%
Strong
📞

Communication

Telephone support and customer service are commonly described as knowledgeable and helpful; one review criticised communication about shipping policy and charges.

Share
6%
Strong

Overall experience

Overall impressions are positive: repeat customers, recommendations and satisfaction with delivery and selection are frequent, with limited negative reports.

Share
31%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

R
R ,Greaves
trustpilot.com Sep 30, 2025

Great service prompt delivery,very…

Great service prompt...

M
Mark Hayles
trustpilot.com Sep 30, 2025

Very easy site to use quick delivery 👍😀

Very easy site to u...

S
Susan Dawson
trustpilot.com Sep 30, 2025

Easy to order & prompt delivery

I love using VioVet its so easy to order what you need and the delivery is always prompt. I started off using them initially for supplements for my ho...

D
Donald Austin
trustpilot.com Sep 30, 2025

Prompt delivery

...

B
Broke Student
trustpilot.com Sep 30, 2025

Unreliable stock availability, sup par experience

They sometimes have things on the website that they aren't able to provide in a timely manner or at all. Instead of offering to send the shipment in t...

A
Andy
trustpilot.com Sep 30, 2025

very reliable and fast service

very reliable and fast service. Been using quite...

K
Kitty Louis
trustpilot.com Sep 30, 2025

Easily accessible

Easily accessible, knowledgeable and user friendly...

K
Keith Comer
trustpilot.com Sep 30, 2025

Arrived very quickly as promised

Arrived very qui...

M
Marilyn
trustpilot.com Sep 30, 2025

My order was taken and delivered…

My order was taken and delivered pr...

t
trev n deb
trustpilot.com Sep 30, 2025

great prices quality product with…

great prices quality product with website that is easy to navigate with a FAQ...

V
VKH
trustpilot.com Sep 30, 2025

It's very easy to order and pay

It's very easy to order and pay. Th...

S
Sarah Smillie
trustpilot.com Sep 30, 2025

Perfect always 🤩

...

K
KL
trustpilot.com Sep 30, 2025

Excellent service

Excellent service as usual from this co...

M
Mairi
trustpilot.com Sep 30, 2025

Just an easy service

Just an easy service. Lots of products available at good prices. Delivery is prompt - altho for this deliv...

H
Helen Rankin
trustpilot.com Sep 30, 2025

Efficiency

As always perfect to deal with arrived next day by DP...

M
MR KEVIN THOMPSON
trustpilot.com Sep 30, 2025

Great Service and Very Reasonable

Great on line service very competitive prices i will certainly be comi...

C
Carole Brown
trustpilot.com Sep 30, 2025

Product was delivered quickly with no…

Product was delivered q...

T
The Old Carpenters Cottage
trustpilot.com Sep 30, 2025

excellent service

very quick delivery goo...

O
Oksana Kanaporiene
trustpilot.com Sep 30, 2025

All good,very fast delivery

...

J
Jane King
trustpilot.com Sep 30, 2025

Need more photos to show detail

Quick delivery. However, battery I ordered was the incorrect one for me, as th...

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Conclusion

Customer reviews show consistent strengths in fast delivery, straightforward website navigation and competitive pricing for many pet and equine items. Telephone support is repeatedly described as helpful and knowledgeable, which can aid product selection. Areas to check before ordering include stock availability and the level of product photography for technical items, as a few reviewers reported missing images or incorrect items requiring returns. If timely delivery and price competitiveness matter most, reviews indicate VioVet performs well; for specialised or technical purchases verify stock and images beforehand.